TD Bank

I strongly caution against engaging with TD Bank, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

The TD bank branch Long Island City is the worst TD branch in all of Queebs and quite possibly in the entire city. The staff is incompetent, a gross misrepresentation of TD bank and the rancid employees who stand out the most as being the worst ones are jackie persuad and kamrun m nahar. Just awfully terrible employees who motivate one to permanently close their account just to avoid dealing with the trash. TD corporate needs to investigate this location.

Train the employees, after one year they still don't know how to proceed lump sum payment transaction. Same brunch (Upper Middle rd/8th line Oakville brunch), same employees, same transaction. Ignorance to learn. I'm frustrated every month when I have to make payment. It is not acceptable anymore.

TD offered a saving plan with cash bonus and said the bonus will be deposited into your account by Feb 29,2024. I have been confirmed that my account was qualified. No money given by the due date. I called them on Mar 1, told me to wait a few days due to the high volume until Mar 6. No money given again. I called again on Mar 7, no answers, told me it would be escalated, and should receive the money by the follow Thursday, which goes to Mar 14. No money again. I called in on Mar. 15, told me it has been approved. It should be given by the end of March.

How can people trust a bank like this, no credit, no commitment. Not mention how many times I have called them and how frustrate I have to tell the story once and once again, if I have been approved through escalation, why don't release the money into my account directly? And now, I don't even know what is going to happen on Mar 31. The small amount of fund means nothing for a bank, but means a lot to me. I can use it to pay bills, or invest again, either way can help to my daily life. TD doesn't care how it impacts to their customers. Every time I called in, just saying "Sorry, wait, sorry wait", nothing else, pointless. Never use TD again.

Great until you try to talk to someone to fix problems answer all questions as prompted and at the end a voice says having trouble with system but they can say that. Would change banks but royal bank the same will talk to cibc and Nova Scotia see if they have humans still working on phones

Electronic banking services such as funds transfer are very limited and restrictive. Problem resolution is slow and rigid. Personal touch and banking relationship is non-existent. Algorithm and policy rule. Credit limits are out of touch with credit worthiness. I could go on but suffice to say this is NOT America's most convenient bank.

Do not open an account at TD. I recommend any local credit union instead. TD was very responsive and accommodating to in order to get me to place my money with TD, but as soon as they had my money and the staff earned their commission, they completely ignored me and made me feel completely disregarded. I have been contacting the staff who helped me set up my accounts in an attempt to invest my money, as they state I cannot do that myself, and they have been ignoring every email and attempt to contact them (in attempts to invest my money) for over one month now.

I never heard of TD Bank and their branded Samsung credit card until spotting a new account on my credit report. A thief used my name and good credit to buy $3868 of stuff from Samsung.

I get that lenders walk a fine line between making their applications too onerous and making it too easy to open a fraudulent account. However, you would think they could have verified that the address, phone number, and/or email on the application were known. Any one of these things would have been an improvement.

I'm still cleaning up the mess made when a criminal stole my identity and TD Bank allowed it to happen with their toothless identity verification. So it's safe to say I'm not a TD Bank fan.

My identity was stolen after applying for a credit card. The card was used in Toronto before I even had the card delivered to my home. The bank will then claim that they will do a fraud investigation, but they won't. Please do not deal with this bank. Everything on-line seems to indicate there is a breech in confidentiality when it comes to accounts. When a fraud occurs, you will be responsible for it, regardless of what their online guarantee states.

TDBank feedback
Read this article please, before opening the bank account
I have had TDbank account in last 10 years and credit card in last 6 years approximately.
Actually, I did not need a credit card, but kept it only to keep my credit score up and always made on time payment back to credit card.
On 2022, when I urgently left USA and stuck in my homeland country, my balance was $315.17 and I forgot to pay.
TD bank started to charge me service fee and accordingly late payment.
They forced me to pay $649 and ruined my credit score too.
I understand that it is my fault, but I'm sure that any other bank would take care of customers, which I always heard from my friends.
Banks, which we trust our savings, must understand, and help us in this kind of situation. It might happen to anyone. But TDBank used it on their favor without remorse
To make sure, you can check the attached screenshots of my bank account
Good Luck everyone

My debit card was stolen, my checking account drained, they didn't even bother to check the video cameras to see who was stealing my money, refused to refund anything saying the thieves stoped using my card after I reported it stolen, meaning I was involved in stealing my own money myself. They stopped using because it was already declined and there was no money left. Next thing you know comes new debit card in the mail, I didn't activate or use it, because I already got another card at the bank in person. A few weeks later somebody is trying to charge this card that came in the mail and I never used, of course it was declined, so I had to report it again. A week later somebody is charging my new card that I just got in person at TD bank trying to buy something on Amazon. I called Amazon they have no idea, will do investigation. So I had to cancel this card too, and get another one today. I'm tired of looking at my account being scared the money is gone again. I assume it's somebody working at TD bank or hacked into their system that is doing that. They are too lazy to investigate (or just don't want to give my money back, which is more likely). So I'm going back to citi bank, where I had an account for 10 years and never had a problem before switching to TD bank, which was a huge mistake. Thanks.

I just started bank
At TD. I noticed TD
Taking.12 cent form my saving account. So they could charge N.S.F. Charges.

Bill payments.
To icbc. No taken.
Causing more Fee's. It's a daily event going into the bank.
Watch your money
They are well know
For over charging customers. Look up the lawsuits!

Omg. Wow.
If I committed fraud I'd go to jail!

Not T.D...lol

My mom has an account at TD bank. She is 84. She ask me to go in and get 10.00 in quarters.The black teller said we don't exchange dollars for coins without account. Then the manager sided with her. What $#*!s. I told em both off. Even the bottom feeders of the bank try to control and act big shot. Anybody that gives a bank a good rating is a puppet that are too stupid to realize they cheating you out of money. Bounce a check and see where your $#*! kissing gets you. I give one star because have to leave something.

Message: I just stood in line for 15 minutes watching their sole teller attend one single customer. They were having a nice conversation between the two of them as the line grew to 6 people. The line formed in front of the manager's glass walled office to no avail. Finally, I left, as did two others. This is a shame considering all the money they make to provide spacious, empty centers, with ancient legacy computers and apathetic employees.
I wrote them to say: "Feel free to come to my house and wait 15 minutes to pick up my deposit."

Got a mailer from you offering a bonus. Stupidly, I took the bait. I have wasted a huge amount of time trying to get that bonus and you've had my money for 9 months. Even managers can't talk to the bonus department directly. There's something wrong with this system. Now I'm told you wanted me to take a picture of the mailing from back in may? Seriously? I only do business with institutions I trust. That is not you. Live up to your advertising!

I have never had a worse experience with a bank. TD Bank will get your for everything they can. They charge fees that are not in align with the reason in addition to them editing profile information without customer knowledge. The 1-855 number hung up on me at least 9 times while trying to connect to a representative. The Customer Service representatives are not knowledgeable of their jobs and should be trained properly on customer questions and needs. I recommend using another bank for ALL your banking needs.

Call customer service and ask you to put in the debit card number which do you do and then wants to pin number which is totally unnecessary it's a phone number for Arrow Thea said the voice recognition system in the voice recognition system says that it's me that's probably reaching a human being which took about 2 minutes away. Our Friday afternoon she explained that the artificial intelligence system is there to help us when it's not!
Tesla9

UN -legendary Service

7/17 sunday...
Like 50 min. To activate a card... ouch

The people at the Southern Artery store and the one over by Furnace Brook parole 6 stars out of 5
( only 47 min. To speak to a Human?

I was very unhappy with my recent experience at T D bank. It used to be a friendly, competently run branch. Fortunately I was able to catch two mathematical mistakes before signing the document I went to the bank to see to. Correcting these mistakes after signing the document would have been time consuming and difficult.The Financial advisor was impatient, and seemed oblivious to the mistakes he was making. Was his treatment of me due to my age or gender? I'm looking for a difference bank in Victoria.

Refused to help with unauthorized charge on Visa. Told me I could block it after I pried the information out of him but hung up before explaining how to do that. Rudest person I've ever had at TD and I've been banking there since I was a kid that's a long time ago. Time to put all my money in the other bank, I have

TD Bank are true scam artists. I have paid more in late fees then the amount of the loan because of their payment system. Constant issues blamed on no account/ insufficient funds when the account has more then enough to cover. They are just stealing your money.

When TD was new to NY they would bend over backwards to prove how different they were to other banks ( free pens, very late hours, dog biscuits), now that they are established and no longer need to kiss anyone's butt, they are showing their true colors.

I simply wanted to update my phone number as the old one is no longer valid and that locks you out of your online account. She said my phone number could not be verified and as such she would not update my account. I would rather keep all my money under the mattress - they don't deserve my business.

Considering usa supposedly leads the world in technology it astonishes me that websites like us. hsbc are unusable I eventually gave up and changed to TD bank This was my first good idea in the us banking space-not only were the staff helpful to open the account but the website has all the functionality you would expect from a major western bank-thanks TD

The old site looked like it was made for a caveman, but the new update is at least bearable on the eyes. Good job and lets hope it does not slow down going forward