TechInTheBasket

Techinthebasket's customer service is very fast and detailed. If you have any questions, just send a letter to it, and you can solve it!

I am really happy with this product - very easy to use and in exact way described. I use the iPad for procreate and it workshop really well!

Ordered tempered glass screen protector for my Samsung Galaxy A12, i received in 4 days, the product was worthy enough for the price offered.

It's a Scam. Simple! Paypal luckily reimbursed me.

This is a truly shocking company that should NEVER BE USED.

DPD had no order of this nature.

I CANNOT BEGIN TO TELL YOU HOW MUCH MISERY THIS COMPANY HAVE CAUSED ME.

They kept fobbing me off.

At one point they said, "Please don't worry, we will be in contact with DPD very soon.

It is hard to believe this company is still allowed to operate. Chances are, they'll liquidate the company and reopen under another name. My guess is they'll pursue this business model because they'll assume most people will not have the appetite to pursue their purchases.

I have told DPD about this course of action.

I was in a hurry to get another phone and £600 and two months later, I now have my money back.

STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.

BE AWARE OF THIS RIPOFF MERCHANTS.

Returned my device as agreed with seller due to connectivity issues.
Seller stopped responding to my emails and not refunded.

Lovely, great customer service and amazing products! This company has some great products and great offers. Can't go wrong here!

The price is good, the quality of the product is good and also the delivery time, will come back without a doubt.

The product is good, the price is good, the customer service was nice, if I have to say anything, the shipping was kind of slow...

Happy with the communication and updates with the customer service.
The phone was new, well sealed and works perfectly!

Long delivery time
The delivery is long, but the service is satisfying and the product is really good and also a good deal.

Bought a iphone 11 (128gb £643) in red, had it a month and it wouldn't connect to my sim. Tried a brand new sim as well as the sim from my wife's phone still wouldn't connect. Took to apple who said they could fix it (2days) BUT it was a Chinese iphone that could only be fixed in Chinese regions. Emailed titb who said it had to be sent to them 4 MONTHS OF EMAILS, YES 4 MONTHS of being fobed off I was finally offered 50% of the money back, bag of youve been warned!

Exactly what I wanted great product cheapest, arrived promptly, securely packed. Well done Techinthebasket.

Excellent customer service great price
Just bought xiaomi note 9 pro, received quickly than i thought

Thanks Techinthebasket.com for your prompt delivery and keeping me informed when it had been dispatched.

Really pleased with the service, would definitely buy again. Great price and was kept informed out delivery progress, first class

Everything great.The price was convincing. Products were flawless and delivered quickly. Customer service is excellent!

Don't do any business with this guys they selling Chinese items, just terrible customer service overall

Scam. Don't buy anything from this…
Scam...scam.Techinthebasket.com, tracking number to track the goods in which is wrong. I have spoken to DPD, and Royal mail,they did not generate the correct tracking number according to what they given.

Massage From Techinthe basket:

Thank you for your order from TechintheBasket UK. Once your package ships we will send an email with a link to track your order. If you have questions about your order, you can email us at techinthebasket######
Your Order #ORD*******
Placed on 11 Dec 2022, 22:38:26

Samsung galaxy A53,5G, 8Ram, 128 Rom, Dual sim,

Your shipment
SHI******* For order #ORD*******

SHIP BY ROYAL MAIL

TRACKING NUMBER
XL*******GB

Don't buy anything from this website and this is a scam. I order telephone Samsung phone and I never received it.
Today date 15/12/22 time 9.55am
I have sent email to this company two days ago still don't reply
Why they updated on trust pilot without replying to me.?

Really simple website and great prices - ordered two iPads from here a d both times been really efficient and on time

DO NOT USE THIS USELESS COMPANY. You may be lucky (and its is a lottery) and get your product on time. Many are not! I ordered a MacBook Air from TechintheBasket/IDS Hong Kong on the 23rd of December 2021 and paid for faster delivery. TiB told
Me that delivery would take 4 to 6 days, but in fact (DPD) tried to deliver it on the 24th of December when there was no-one in to accept it, so it was retained by DPD. I have since exchanged around 40 email messages with TiB who continue to tell me that they are waiting for the machine to be returned from DPD, but they continually say the same thing, and no actual progress on either delivery or refund is made. TiB refuse to provide any detail on their enquiry with DPD, will not provide a contact telephone number or the details of a senior customer service manager with whom I might discuss the issue. After 8 weeks I was no further forward. TiB had my money and my machine and I had no dependable assurance from them that they knew where the machine is, when I might receive it or when I might get a refund or replacement. Their communication is generic and non-specific, and in fact untruthful. This was only resolved by Paypal who refunded my money. Chris McIntyre

ORD*******
Purchased Sony Xperia 1 IV XQ-CT72 5G 12GB/512GB Dual Sim - Purple 11th Jan. Chased delivery 17th. Arrived late Jan. Stopped working wouldn't turn on.
Reported problem 2nd May. Advised I go to a Mobile Repair Shop as their was a long wait.
Shop advised they couldn't fix the phone. Reported this to them. Advised I needed to return the phone.
They then asked for £70 as part of payment for the repair. After being advised they could fix the phone and no data would be lost. I was told the Motherboard had failed.
I was offered a lower spec refurbished phone.
I requested a full refund.
They advised they could return the phone and refund the £70 for the repair.
Again I requested the full refund and advised them that under the consumer protection act I'm entitled to a full refund. The phone was less than 4 months old.
I wrote a review on trip advisor. They replied advising that I would be contacted.
Still waiting!
This isn't a small amount of money. £791.99 plus £35.99 total £827.98 plus £70 for repair £897.98!
ORD*******.

Real personal experience: I bought a Huawei P10 Plus 128G Gold dazzling from TECHINBASKET (PRO) (http://www.priceminister.com//TECHINBA) and it is of bad quality... After using normally for less than one month, it broke down, showing blurry screen with many horizontal stripes... The seller TECHINBASKET (PRO) is highly irresponsible and unreliable... Even though they offer 1 year guarantee, they rejected a direct replacement or refund at first. After I wrote several complain letters, they cheated me that they would replace it. After I sent them the defective phone, they broke their promise and still sent it for repair... I cannot believe there is such untrustworthy seller in this world... Now I have spent 510 EURO and without a functional mobile phone for more than 3 months... and until now TECHINBASKET never offered me a satisfying solution... They even block customers from posting on their Facebook. BE VERY CAREFUL if you want to buy from them! Here is the link to my comment on their FACEBOOK: https://www.facebook.com/pg/Techinthebasket**************/community/?ref=page_internal

Nice team
The customer service team is nice, guide me to place my order and lifted all my concerns, the quality of the good is facinating.