TechInTheBasket

Originally, what a dilemma. Such a good price 40% off. Too good to be true. Negative reviews were of concern. What to do? I went with my gut feeling, there were more positive reviews, and the phone model was not the most recent so discounts could be expected. I ordered the Samsung phone. I received an email thanking me for my order. A delivery date of 6-8 days was given. Within 24 hours a further email informed me of it's dispatch. Day 8 the phone arrived. Well packaged, box sealed. All information on packaging, on and in box was in English. Easy to set up even though this Granddad was transferring information from a Windows to an Android. Delighted with new phone, especially the cameras. From my experience I would recommend TechInTheBasket. Many thanks.

Yes, the tracking number became valid a bit late, I tried to contact the customer service team but I managed to track my parcel a few hours later.
I'm sorry for making unnecessary concerns, guess I will com back again since the price is really tempting.
My suggestion is to be patient if you would purchase from them, but they will not let you down.

Ordered an iPad and get the tracking number in a few days, but no tracking record at first. Contacted customer services who explained it would become active when Royal Mail received the package. They also said the package would be with me within 8 days after ordering.
It does activate this a bit later and the iPad arrived on time.
Do not be worried about the tracking number not being recognized.
100% will use this site again.

Very easy to navigate and found an item perfect for our son. Would order from here again. Arrived well packaged, well within the allotted time and have proven to be an good purchase so far. Thank you.

I was worried by the fact that the tracking number was sent to me but never worked.
Luckily, the shipment status showed up in like a week later, the parcel then came in about 2 days.
The price and the quality are impressive, guess they just need time to process.

The only reason to use TiTB is their pricing.

These are grey market imports so you are taking a risk that if you have a warranty issue it's going to be a royal pain to send back.

The prices are potentially phenomenal though, I'd have struggled to find a second hand one for the same price, and saved over £200 on the brand new uk price.

As the products are shipped from overseas the shipping information takes an age to update and the less patient among us should avoid.

My phone arrived brand new and a month in is working as it should.

Should the handset develop a fault under warranty I am not sure my experience will remain the positive example it is so far.

If you value a bargain and are happy to take a gamble with international shipping and grey market warranty then you stand to save a decent amount.

If you want a uk warranty and next day shipping you need to pay the premium.

Great company and offered what I asked for in a very speedy manner. Was unable to purchase a Samsung phone anywhere else apart from eBay for a lot greater price. Cheaper than anywhere else also if stock was available. Arrived within 4 days when ordered on a Sunday. Great work and I will be back

Easy to order and they stated the delivery would be 6-8 business days, I received it on the 5th business day. Excellent service, they responded to my mails within one day and the Bose nc700 headphones arrived in excellent original packaging and condition. Also 131 pounds cheaper than Amazon! Good job!

I have bought 2 iPads from Techinthebasket.com this year. 1st for my dad and recently upgraded mine too. Easy to order. Arrived very quickly. No issues. Would definitely buy from Techinthebasket.com in the future. Thanks.

Purchased a xiaomi lite, 3 months old black screen intermittent, can't recieve or recieve emails, contacted them several times they asked for pictures of the box serial number, pictures of the phone front and back.
Still nothing, my wife is a cancer patient and a phone is very important, for which they have been informed of this!
Also no email can be sent or recieved.
I am dealing with a solicitor at present which heavenly relies on emails.
It a utter joke and not what they put out in their information it doesn't stop here.
Not good practice this phone is not fit for purpose that's the law.
Obviously trying their luck.
But with the wrong person as I deal in law
Don't buy from this company.
Mr d stoker.

Well I've read all the horror stories and thought $#*! it "he who dares wins rodney."

I ordered a galaxy active watch £146 when the going price £229.

It came within 5 days brand new in sealed box.

The tracking number is sent a few days early so it doesn't work when you first receive it.

Any queries or takes 24hrs plus to receive reply but the do reply in the end.

Ok no UK warranty but how many people fill the warranty card out anyway.

Could not fault

Bought my GoPro Hero 5 black back in 2017. Was dubious of the firm so called them to find out how it works. They import 'grey' goods, so they're intended for an overseas' market. They're legit items but with no UK manufacturer warranty. My GoPro has worked brilliantly for the past 3 years, would defo recommend the firm, who said they give their own 3-month warranty.

Overall very satisfied. Second iPad ordered from this firm and the latest order arrived OK though unfortunately with an incorrect power adapter. However on request a correct adapter has, with slight delay ( owing to COVID 19), now been received.
I believe this firm tries hard to satisfy customers and no doubt in the present climate of severe restrictions difficulties may arise from time to time.

Read lots of negative reviews mostly about the time taken to deliver. Accepting the 6-8 working days delivery time it was spot on, the product (I pad) was great and the price £80 cheaper than anywhere else, well worth the wait.

My shopping experience from this website is quite different from most of the customers you can see on this page.
First, my parcel was delivered within the 6-8 business days they are advertising on their website, actually, it was faster, and I didn't even purchase the rush delivery.
Second, I have been receiving notification letters from them from the moment I placed, I think this shows their care towards their customers.
Also, although I was told that the Samsung A51 is an international version, it works perfectly and I'm quite satisfied with it.
For those who are still considering, I would suggest not hesitate anymore, I do not regret buying from this website for even a second.

Was slightly skeptical about ordering from Techinthebasket because of the reviews. But the nice price for a pair of Airpods Pros was tempting enough to try it. They came 4 working days later and are 100% legit.

I loved the service so much that I went back and ordered a case for my new pods. I have no experience with their customer service as nothing went wrong.

They say their delivery time is nearly 2 weeks but somehow I received my parcel in just one week, this is truly satisfying.
I will definitely use this website again.
If you are hesitating, don't be, I'm sure they are doing their job better than they are supposed to be.

Bought for my partner for his birthday as a surprise. He absolutely loves it and is so handy for his work, catching up on tv I won't allow him to watch and for all round use. A bit jealous I don't have one now!

I was after a set of Sony WH-1000XM4 that only Techinthebasket had on at an amazing price compared to all other shops/websites. I did read other mix reviewed and after weighing up the Pro's & Con's I decided it was worth the risk. Honestly the whole process was hassle free with the headphones arriving within days of ordering. They were a Birthday gift. All I've heard back is how amazing the headphones are! Totally satisfied.

Great price, reasonable delivery time...
Phone worked great for 34 days but stopped charging one evening so i took the mobile to Apple for diagnostic where I found out they're unable to do the repair as the mobile phone is a Chinese version and all Western Apple shops are unable to repair as there are different components used.

Contacted Techinthebasket who have said the phone is out of their return policy time even though there is a 12 month warranty period but at least they have offered to cover some of the repair fee on a managers approval if I feel the 5 week repair procedure is unacceptable.

Ordered Samsung Galaxy S9 plus. Received an empty phone box a week later! They then stopped responding to our emails. Managed to get a phone number from the courier for them. When called, it gets re-directed and then disconnected.The phone number has a Manchester prefix.The given address is a Postbox in Manchester, not a genuine company base. The email address changed domain from. Com to. Deu(Germany). The company is however, based in Hong Kong.
Reported to Police and filed ActionFraud report. I don't for one second believe the 5 star feedbacks given for this company.It is probably added by them to pull in the gullible punters. All the hallmarks of a scam. Avoid at all cost and save yourselves a lot of grief. I am shocked that Paypal is processing payments for a bunch of frauds. Very stressful times for me as the phone was supposed to be a treat I had worked extra shifts for.

Shocking experience
Not UK company as they claim. Dodgy international company based in Far East. No uk stock or products. All of the trust pilot reviews are made with bots do not be sucked in by cheap price.
You will pay up, and then never receive the item, In its place you will receive an international adapter plug so they can claim they have shipped and have tracking information.

So far this adapter plug has cost me over £400 and im having to make several calls with paypal to resolve which it is still not!

AVID AVOID AVOID

My shopping experience in Technithebasket is not bad.
The parcel was received within the advertised shipping time, the iPad was brand new and came safe and sound (I was worried they might send me a fake or used product).
Not the best choice for the people in a hurry but it was a good deal...
I have recommended to my friends, some of them tried this website and turned out to be great as well.