TechInTheBasket

Fo not go near this shower of crap I ordered a GoPro paid via my PayPal account when the order went through PayPal automatically put my old address as delivery address so I immediately contacted tech in the basket via email to change the address to my new address which they confirm by email they had done. They subsequently sent me a delivery email with a reference number that was not recognised by Royal Mail then I received a second email saying that my parcel has been delivered to my old address.
After apologising was told buy techinthebasket that I must go and find the parcel myself even though they had made a mistake telling me I must find out who lives at my old address.
Send them an email saying I want my money back for my goods delivered to the right address and they have ignored me so now I'm going to have to go through the rigmarole of claiming my money back via PayPal on my credit card company.

I really wish I'd read the Reviews BEFORE buying from this company
I bought a new OnePlus 10 from them, when it finally arrived (after about 10 days) it didn't work properly and had a defective Fingerprint Reader. I contacted TiTB (only possible via email) and then I spent 2+ weeks exchanging emails with them to try to get them to give me my money back!
All they offered was constant suggestions on how to "reset the phone", providing out of date information and completely ignoring my UK Consumer rights. In the end a contacted PayPal and got PayPal to claim the money back for me
If you're looking to use this company, don't be blinded by the cheap prices. What you get is poor quality imported products (my phone came with a foreign charger) and HORRIFIC Customer Service. You can't phone them, everything's done very email and takes 48 hours for any responses, oh and they just ignore UK Consumer law.
Avoid, avoid, avoid - you've been warned

Really pleased with product, very competitive price, arrived on time and in good condition. Would definitely use this site again and recommend to friends.

Don't know what all the fuss is about I am well happy with my new iPad Air 4 only difference is the European plug but they sent me a Uk adapter so happy with that would definitely recommend to anyone wanting to save a bit of money especially in these difficult time's thanks again

SENT THE WATCH BACK FOR A REFUND AS IT WAS DELIVERED LATE, HAS BEEN OVER TWO WEEKS NOW AND STILL NO REFUND, CUSTOMER SERVICE IS USELESS, JUST SAY THEY WILL CHASE IT UP BUT NOTHING HAPPENS, DO YOURSELF A FAVOR AND GO ELSEWHERE

As many reviews suggest the items are being imported from outside the UK. This can lead not only to long delays, but also region issues such as with the Galaxy watch I ordered which is locked to regions of South America. I'm attempting to resolve this with Samsung but the 2 week wait to get a product that I then have to get fixed so that it works as expected is not worth the cheaper price. Trust me.

Update: After talking to Samsung their recommendation was to send the product back. Info for doing this is on techinthebasket.com (add /returns to the address)
Important! Read the page on citizensadvice.org.uk about 14 day cooling off too. Was offered £10 for the £282.99 product at one point! Though this may have just been poor use of english in their email. They would not refund my postage unless I remove this review! If you want a cheap, semi-functional product (or one that you can fix if you have the technical skills) then this may be a good site for you as the product was at least in brand new condition.

Good search facility with good selection of products.
Not used but looks to be a straightforward return policy based in the UK. No returning to China etc. Great product descriptions.

Was dubious at first as hadn't heard of Techinthebasket and prices seemed to good to be true, But my order arrived quickly and I was kept informed when it was being sent ect
Great experience and will use again

I have ordered from them many times, there was never a problem although the shipment is slow.
Will keep choosing this seller, but I will not recommend it to those who are in a hurry.

Bought a Bose headphone on Black Friday and it was only delivered in a week. If you need next day delivery, it costs extra 39.99 but for that price you would better buy from Amazon.

Don't believe the positive reviews, this is FAKE!

On December 17 I ordered an iPhone SE for euro 384,98.
On December 23 I got the message that it could not be delivered.
And yes: here starts the whole process of automatically generated emails.
I received them in German, obviously translated by Google-translate as the use of language is really bad.
SO DO NOT MAKE THE MISTAKE I DID! THIS IS A SCAM.
I will report to the Dutch Police and the Dutch internet fraude department.

Was hesitant to use this company seeing the negative reviews but the saving of around 250 pounds on the Samsung S8 dual sim tempted me. So glad I did.
Communication were perfect, fully updated with several emails. Phone arrived in the one hour time slot quoted exactly 3 days after ordering and that was with standard free delivery option. Phone was brand new in a Samsung factory sealed box with additional sellers seals attached. A UK adapter was also sent by the seller but there was no need as when I opened the box the official Samsung adapter inside was the UK plug type. On starting the phone UK English was automatically highlighted in the selection window so set up was perfectly straight forward. Cant fault the phone or the seller so far. Everything has been perfect.
Only down side is that I believe you lose the Samsung 2 year warranty as the phone is an international model but for the saving of a third off the price I am willing to accept that. Hopefully nothing will go wrong with the phone but if it does the seller has their own warranty covering it. If they are as good and efficient with after sales service then they are perfect.
I will recommend the seller to others.

DPD Tracking doesnt seem to be working, ordered item since 20th July 2020

Thank you for your order from TechintheBasket UK. Once your package ships we will send an email with a link to track your order. If you have questions about your order, you can email us at *******@techinthebasket.com.

Your Order #ORD*******
Placed on 20 Jul 2020, 18:34:31

Very Poor Customer Service, DO NOT TRUST this company, as if an item be ( Faulty) they will not refund you full, they will put up some nonsense charges which make you regret of ever buying anything again from them - even when you been asked to return it for refund, they say you should receive your funds within 14 days from the day of return but do expect to be longer, as its normal to their business maybe 3 months would make them happy to keep holding you with no updates given whatsoever, As they kept holding me for 2 months and every email was sent to them got no response after 5 days, After waiting for 2 months in the end they refused to give me full refund, they are lairs - I Never Ever Buy Again From Them, it was my first time experiencing shopping with them but never ever will be back to them - I prefer Amazon next time as they have great customer service, I give 0 out of 10.

Was a bit wary using this site at first, but no problems at all. Fully professional in customer services including follow up inquiries on customer satisfaction.

Brought a Canon 80D and when it arrived it had clearly been opened and not even put back in the box nicely. Was not in a box when arrived, the the OE box it came in for was pretty dented, camera would turn on and took a month the get my money back! Got to HDEW instead!

I ordered beginning of the month the Sony wh-1000xm4, and they were delivered within 6 days, but I had the issue where they didn't include C/O in the address, so DHL couldn't find my name and returned it. I reached out to customer support who replied within the promised time of 48H that they will send it back. Communication was smooth and they were very professional, I had to follow up every time but nothing out of the ordinary.
I got them today, and the product is authentic at a great price, I am very happy and satisfied.

Ordered APPLE air pods pro and was a little apprehensive as the price was nearly £80 cheaper than apple but they came very quickly and are the real deal, very happy with my purchase, would definitely order again from Techinthebasket

Great service watch delivered faster than expected and at the cheapest price I could get on the Web. Tracker worked all the way to delivery in the UK. Would use again.

Quick delivery, low price, good support.
Satisfied customer, I will buy again!

Product: Brand-new A71 mobile from Samsung for a really low price... works perfectly.

Be careful, don't waste your money. They are selling refurbished phones but advertising as new. After I returned my purchase, they are ignoring me for my refund.

Its 100% legit. I'm not sure why everyone is calling this is a scam, but I can speak from my own experiences after using this service twice and both times I have received my items"

Price for this was great, very easy to set up and all original apple product.
Had the small iPad before this and am amazed at what the newer model does.