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TeePublic

How would you rate TeePublic?
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South Carolina
1 review
1 helpful vote
Follow marc R.
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Great customer service
October 23, 2021

Ordered a tee of specific color and lettering. When I received it the lettering and tee were close in color and the lettering was hard to read. I called service and they sent another tee at no cost to me and actually credited my account as that particular tee had gone on sale since I received my first one. No hassles. Thx!

Date of experience: October 22, 2021
Texas
1 review
0 helpful votes
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Exceptional Service. Great Quality shirts.
November 16, 2021

I neverrrrrr review anything but I felt like this time, I had to. I had a small print issue with a shirt I received, I contacted customer service... they guided me with the claim process and within a couple of hours I received an email letting me know that a new shirt was going to be shipped at no charge! I was shocked at how fast it was and how understanding and friendly the customer service rep was. I will definitely be purchasing again.

Date of experience: November 16, 2021
Delaware
1 review
0 helpful votes
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Placed an order for some stickers and t-shirts. Received the stickers very quickly; the t-shirts, not so much. However, I reached out to Customer Service and received a reply quickly that was useful and informative. Subsequent contact with Customer Service was exceptional and when the product arrived, I was pleased with the quality and value. Special shout-out to Ian on the Customer Service team for his help through the entire process.

Date of experience: June 5, 2020
Washington
1 review
0 helpful votes
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Horrible Product
October 16, 2021

This company won't stand-by their artists. Can't receive a refund and what I purchased wasn't inexpensive. Instead, they said the artist will fix it. Received another even worse. Can't get a refund. Won't ever purchase from this company again!

Date of experience: October 16, 2021
Massachusetts
1 review
0 helpful votes
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An exchange
November 22, 2021

I recently had to exchange a shirt I bought for a different size. I was so surprised to learn that I did not have to mail back the shirt I needed to exchange but simply donate, give it to someone else or just save it. I don't know of any company that is so generous. Kudos to this company!

Date of experience: November 21, 2021
Iowa
1 review
0 helpful votes
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Amazing customer service
December 9, 2020

I ordered a sweatshirt but it was too small so I emailed them and they responded within 20 mins and already started a proses to send me a correct size one. I was very amazed by their customer service.

Date of experience: December 8, 2020
Maryland
1 review
0 helpful votes
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I made a purchase during this difficult time because I loved the designs and also because I wanted to help. I was presently pleased with the service I received and the items I purchased. Even though it took a bit longer to receive my items, I knew going in that my order was going to take longer; however, when it went beyond the time I expected, I contacted customer service via email and immediately received a response with an clear explanation on what was happening with my order. I was very pleased with how quickly I received a response and with the clear explanation and timeframe for receiving my order. I will definitely being ordering again.

Date of experience: May 19, 2020
Pennsylvania
1 review
0 helpful votes
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Wow... I love the tee shirt designs... 13 bucks for the tee shirt is great and the customer service is superb. I needed larger sizes because the tee shirts run pretty small therefore I reached out to this company and they immediately sent me my tee shirts in a larger size and told me no need to exchange the other tee shirts... Not sure how it will hold up in the washer and dryer but for the price I think the material and possible shrinkage is fair ‍ Thanks sooooo much!

Date of experience: December 3, 2020
Australia
1 review
0 helpful votes
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I ordered my wife a shirt as a Christmas present but stupid me ordered the wrong size. I contacted tee public and they got back to me straight away and resolved the issue so quickly, and with no hassle, can't fault their costumer service as they got back to me on boxing day. Keep up the good work legends

Date of experience: December 26, 2023
Florida
1 review
0 helpful votes
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Excellent
December 22, 2020

The company response to question was great. I ordered a shirt and it was perfect, Size, Color, and quality was excellent. I have ordered from other companies and the sizes were off, the description was off and the quality was very bad. NOT with this company. I highly recommend and would def. Purchase from again.

Date of experience: December 21, 2020
Georgia
2 reviews
17 helpful votes
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I have been shopping with TeePublic for several years. Over that time, the quality of the shirts has tanked. Over half my tees have holes or the seems have come undone. I appreciate the variety of graphics and have always been pleased with customer service. Just the product itself doesn't hold up to the price point.
I have purchased a lot of art prints and have been very happy with those.

Date of experience: June 11, 2019
California
1 review
0 helpful votes
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I ordered my first t-shirt at TeePublic and accidentally bought three of the same t-shirt. I sent an email to request cancellation for two of the three orders. I then received an email confirmation of my request within 2-3 hours.

I then received the remaining order, which turned out to be too small. I immediately sent an email to request an exchange for a larger size. Within less than a day, I received an email that confirmed TeePublic had sent me an order with a larger size of the t-shirt. Additionally, they offered the t-shirt I already had as a "courtesy!"

Friendly customer support! Quality t-shirts! Prompt service.

Date of experience: July 1, 2020
New York
5 reviews
0 helpful votes
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Great Customer Service
November 2, 2020

Just placed an order and got the T-shirts. The printing was pretty poor, and I sent them an email. Not sure how, but the terrible printing was exactly as was shown on the site. Not sure how they sell anything it was so bad... anyway, I was not happy. Though it was really my fault because I did not see the picture as it was printed, the exchanged the t-shirts for the new ones I wanted with no hassle. They asked me to donate the T-shirts I did not like and I will do so to the thrift store at my church. Thanks so much for being top of the food chain in customer service.

Date of experience: November 2, 2020
Canada
1 review
0 helpful votes
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Great service
May 13, 2020

I recently ordered a t shirt about a month ago and did not receive the t shirt but turns out that I thought I had placed this order but I had mistakenly placed my order with a firm that doesn't exist. I reached out to TeePublic staff for assistance with working this out. They were simply fantastic to deal with and was really impressed with the polite, patient and very helpful assistance. I have placed an order with TeePublic and will do so in the future. Thanks guys!

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
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Fast and easy.
March 17, 2021

The size was tight on an order so I sent an email about an exchange. Less than 15 minutes later I had confrirmation that the new order had been placed for a replacement.

I have purchased from TeePublic before and shall again.

Date of experience: March 17, 2021
Minnesota
1 review
0 helpful votes
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Seamless exchange!
November 3, 2020

I ordered four fun masks and got the pleated larger size, as I've had trouble in the past with smaller masks, but when they arrived they were too big to be really comfortable for longer periods. I emailed asking if I could exchange the three unworn masks for a smaller size, and within a few minutes I had confirmation of my new order of all four, as well as a credit for the price difference! Incredible service, and I'm delighted with the quality of the masks I received already. I'm all set for winter safety now!

Date of experience: November 3, 2020
New York
1 review
0 helpful votes
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I used this company to purchase a shirt for my mother for mothers day, when we received the shirt it appeared that i had gotten the wrong size. I contacted the company to request an exchange. Originally I had tried to follow the instructions on the website but I was missing info. When i emailed the company they asked for my info to locate the order and they sent me a new one in the correct size right away. I even asked how to return the original shirt and they didn't ask for it back they told me to pass it on to someone who could use it.

Date of experience: May 9, 2020
California
1 review
0 helpful votes
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Very helpful staff
July 20, 2021

I mistakenly ordered the wrong size & color. I realized it after it was delivered. I emailed customer service. It took them one day to respond with that they would send me out the correct size & color with no hassle. Great customer service

Date of experience: July 19, 2021
Georgia
1 review
0 helpful votes
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I got what I ordered, however I should've ordered up a size. Customer service responded quickly and will replace the shirt without requiring the return of the first one! Super friendly and easy to communicate with! I am impressed! Thank you!

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Tshirt exchange
March 17, 2021

Purchased two tshirts and one was on the small side, emailed for an exchanged and had an immediate response with no questions asked. Very pleased with the service and quality, was also delivered very quickly

Date of experience: March 16, 2021

Overview

TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
896
value
868
shipping
859
returns
688
quality
829
This company does not typically respond to reviews
+476