I ordered two shirts that I thought would fit, and they didn't. (Thanks, Covid!) Even worse, there WAS no larger size in a V-neck for women. Samuel, the Customer Service manager suggested I get a men's size in a V-neck. Really? They have those? They do. Problem solved, and the shirts are on their way. Just what you hope to happen, treatment-wise, but really doesn't anymore. Thanks for being kind and capable. I will be back.
I placed an order and had an issue when checking out with the shipping speed. I sent an email and got a quick response. They were very polite and helpful and corrected the problem so I could receive the order before Christmas! The t-shirts are good quality and true to size! Would definitely use them again!
I will definitely order again. I had a question about what I had ordered going on sale right after I placed my order. I got a response and a refund within 30 minutes of sending the email. They definitely exceeded my expectations! I'll be recommending your site to others. It's a great way to support artists.
I purchased a t shirt for my wife's birthday. Unfortunately I ordered the wrong size. I emailed TeePublic about an exchange and they responded promptly saying they would send me the right size free of charge despite me being in the UK. A lot of larger online retailers should take a leaf out of TeePublic book.
I ordered a shirt for my husband's upcoming 40th birthday. It arrived way ahead of time thankfully because the shirt turned out to be too small! I quickly and easily submitted a request for an exchange. They got back to me in minutes telling me that they are sending me another bigger one and to go ahead an keep the one I already had and donate it! Why cant more companies be like this one! You guys are winning!
P.s. The shirt is excellent quality, so soft. I might just keep it for myself!
The product that was delivered as as ordered. After reviewing I recognized that I had missed the sizing elements and gotten the wrong size. TeePublic was very quick in their support response and was quick with a replacement that is now on the way.
Based upon my experience, I would most certainly order from them again.
The shirt I got was too big, which is always a problem when ordering on line, I let them know and with in 48 hours they had responded and sent me a new shirt, they didn't even make me mail back the old one which is always such a pain! That alone is worth five stars.
My boys love their tees, vibrant colors, great graphics and good quality. Customer service is great too. I had ordered the wrong sizes and they sent me new ones for free and I didn't have to resend the other ones. No questions asked! Very good company! I would buy again. Thank you!
Best service ever. There was a mixup in my orders and two extra T-shirts were delivered. I asked T public how the extra delivery could be returned with no charge. They told me to just keep all of the T-shirts and they refunded the money I paid for the first order. Unbelievable!
Our 2 shirt order was recently lost be the usps. Tee Public has berated my wife with 3 emails today. Tee Public used some garbage shipping where ups delivers to the post office and the usps delivers to your home. Somewhere during this changeover the package got lost. This wasnt cheap shipping. Instead of being helpful they keep saying my post office has it. 3 calls and one visit to my post office and every time the same thing is said. Usps does not have our package! Ups insists it was transfered to the post office. Tee Public customer service has been 100% useless.We had bought from Tee Public many times and this is the 1st time we had to deal with their tyrannical customer service.
Overview
TeePublic has a rating of 3.2 stars from 2,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members