TeePublic

When I went to order tee shirts, the website told me my credit card was denied, so I logically assumed the transaction did not go through. I notified TeePublic by chat that their website wasn't accepting credit cards properly. (My credit is just fine, thank you.) Lo and behold, I happened to check my credit card, and the charge HAD gone through, for a product I no longer wanted from TeePublic. What is going on with them? By the way, I could find no actual phone number for the company.

I ordered an item and they shipped incorrect size. I received a response to my email on Christmas night!
The next day another, more expensive item was shipped at no cost and no shipping fee.
I buy online at least once a week, and never found a friendlier company.
Thank you!

After a few emails back and forth with customer service, Stefan was able to determine that a female style shirt was sent to me instead of the male sizing I ordered. I included photos of the shirt in question, and while two other customer service representatives weren't able to resolve my problem, patience on my part resulted in a satisfactory outcome; a new shirt will be sent to me free with no shipping fees. I've received seven shirts, and only this one had sizing issues. I've been very pleased with the artwork, and I'm excited about wearing them and giving some of these shirts as gifts. Thank you, Stefan, for resolving this matter!

I usually don't leave reviews especially not bad ones but this place is so bad in junction with how terrible US mail services are. I have been waiting A MONTH for my package to get here. I can't even tell you how good the quality is of the items because I can't even get them to my house! Their website is horrible and actually helping you track the items, there's no rush in actually getting the items finished and shipped, and then the mail services won't even rush either to get anything to the customers on time. I will never ever ever be wasting my money or time on this website ever again. This is a poor excuse of a company.

As a first time customer of TeePublic I was beyond impressed with their customer service. This year because of the pandemic I did most of my shopping on line and took a chance ordering from different websites I wasn't familiar with. I ordered a large tee shirt as a secret Santa gift and it arrived promptly on time. However, the sizing ran a little on the small side as the large fit more like a medium. I sent an email out on New Year's Eve regarding an exchange and on New Year's Day the XL was on its way! My emails were answered within minutes and on a holiday! The best part was that I didn't have to send the original back. They simply sent the new size. Free. How easy was that. I would definitely order from them again.

Terrible return policy and website makes it difficult for you to contact them about returning your items. I emailed them a return request in December 2020, it's now late January 2021 and still no reply. For the price I paid for three T-shirts I was expecting a great quality print, it wasn't very good at all and looked nothing like the images on there website. The T-shirt it's self was very poor. Don't waste your money on a T-shirt company that doesn't care about its customers