Excellent and fast customer service. The communication was quick and easy to exchange the size of a shirt.
I had issues with my order and they answered every message I sent to them. I will be ordering from them again!
Overseas delivery with no updates over 9 days. No helpful channel to feedback. Status show at UPS but no records from UPS
The quality of the shirts is horrendous. Within 3 washes the design cracks and fades. Pilling is also an issue extremely quickly
The print was great and creative but the shirt itself was crap. Bad sizing and thin fabric. I have to return it.
I could not be more happier with my t shirt.the design is flawless. And the size is to a t. I will be buying more shirts
The prices are on point
The ban without a warning and they dont answer to my emails. They keep my money and i dont even know what i did wrong. Its very disrespectful!
Don't order from here! It's a scam! I ordered 2 T-shirts' and I got a notification saying it was delivered and it never was! $50 down the drain
Had to return a t shirt that I bought to small. Emailed them and within minutes had a reply and new shirt was on its way! Great company!
Ur website is awesome and the customer service is even more awesome the variety of shirts goes on forever and I just love these people
Ordered item mid May. Promised delivery June, it is Auguststill no item. No communication from their end. Simply go any other place.
Hi John,
Samuel here, from TeePublic.
I'm so sorry to hear that you are still waiting for your order to arrive. I'd love to have the chance to look into this for you. I can assure you, we'll do everything we can to make it right!
Please get in touch via our contact page at teepublic.com/contact and one of our team will get back to you as soon as possible. Do make sure to mention that I responded to your review on SiteJabber!
Best wishes,
Samuel
My account was deactivated without explanation. No one responded to my multiple emails. I wish I could rate it at zero stars.
I have purchased several t-shirt and I'm pleased with each and everyone. The colors are brilliant and the material is strong.
The customer service is just perfect, everyone is very kind and thoughtful, communication is very fast, you can't ask for better!
I have buy a shirt from teepublic, the customer service is nice, but it have be a long time that I received my shirt.
I LOVE my new tank but even more, I LOVE Teepublic! Their artistry is fresh and unique and their customer service is UNPARALLELED! Can't say enough about my experience!
No order confirmation, no number to call, and the only replies to my two emails were to try to sell me something else. They took my money and ran.
Hi Elaine,
Samuel here, from TeePublic.
Thanks so much for taking the time to share your feedback. I'm so sorry for the trouble. I'd love to look into this for you! Please get in touch via our contact page and we'll be delighted to help: https://www.teepublic.com/contact
Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.
Cheers,
Samuel
Offered to send a shirt I got back to switch out. These people went out of their way to just send a new one for free.
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 6th among T Shirts sites.
Hi Susy,
Frances here from TeePublic. I'm sorry to hear you didn't receive your order. We definitely want to make this right. Please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help you! Feel free to reference this review as well.
Cheers,
Frances