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TeePublic

How would you rate TeePublic?
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GB
1 review
0 helpful votes
Follow Emma L.
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Wrong item, amazing customer service
December 31, 2020

Ordered a child's t-shirt, website was easy to use, lots of choice. Delivery was expected before Christmas.
When the item arrived it was incorrect, an adult sweatshirt had been sent instead.
I found the contact section on the website, which was really easy to complete and awaited a response.
Received a reply from the customer service team very quickly. They were polite and professional and offered to resolve the issue quickly.
I requested a replacement and was kept updated throughout, every email was friendly, helpful and polite.
As it was so close to Christmas delivery in time could be guaranteed, but it was upgraded to priority and I received the correct item on New Year's Eve. The t-shirt is great quality, the colour is really bright and the print quality is fab! The recipient is delighted.
I cannot fault them, the service was amazing from start to finish and I would highly recommend Tee public to anyone.

Date of experience: December 31, 2020
Portugal
1 review
0 helpful votes
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Best site for t-shirt
September 13, 2021

I have been a customer and fan for years and have purchased many quality t-shirts from Tee Public. The variety of designs and amazing value for money made me a regular buyer. Just recently my order was lost in the mail, and the customer service that followed was second to one. Thank you very much and keep up the amazing work

Date of experience: September 13, 2021
Alabama
1 review
0 helpful votes
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Great Service!
May 16, 2020

Thanks so much for the great communication when I made a mistake in my order. It was cleared up and you all went above and beyond to help me! You just don't see that kind of service these days!
Thanks again!

Date of experience: May 16, 2020
GB
1 review
0 helpful votes
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Great customer service
November 24, 2021

Ordered 3 t-shirts, arrived promptly, really pleased with quality and designs. Unfortunately they were too large, but I sent an email to customer services, received a really quick reply saying that my exchange for a smaller size had been processed. Great customer service.

Date of experience: November 24, 2021
Canada
1 review
7 helpful votes
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I have ordered two t-shirts from them, both were very disappointing. One was made of super thin fabric, like almost transparent, and the other has dye bleeding so bad, ruin my other clothes. What makes everything worse is that they don't take returns, saying the shirts were custom made for me... unbelievable

Date of experience: May 17, 2018
Arizona
1 review
0 helpful votes
Follow Tuyubi L.
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Great Customer Service
September 8, 2021

My order arrived within days, but was one size too small. I reached out to their customer service via email who responded the next business day and satisfactorily resolved the issue by sending me a new shirt free of charge.

Date of experience: September 7, 2021
Connecticut
2 reviews
0 helpful votes
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Great store, will definitely order again!
October 25, 2021

Great product with fast shipping. Wonderful customer service, easily able to contact with response back within 6 hours or less. I needed a larger size on the hoodie I ordered and they instantly sent another one out at no cost to me with zero additional work on my end. 100% hassle free! Hoodie is exactly as shown and fits perfect! Thank you again, will definitely order again soon! Perfect for Christmas!

Date of experience: October 24, 2021
South Carolina
1 review
1 helpful vote
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Great experience
November 16, 2021

Thank you, after placing my first order, the shirt arrived quickly and was good quality. I ordered the wrong size and they helped me exchange with no problem. Great customer support. Will definitely recommend

Date of experience: November 16, 2021
GB
1 review
1 helpful vote
Follow David R.
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Teepublic have the best choice of shirts for sci fi shows such as UFO, Star Trek etc. The images are always crisp, the quality really good on the t shirts themselves.
However what makes them stand out is the customer service. Got a problem, solved in minutes even when you are on another continent.
The shirts are often funny, or that little bit different to the rest - an example: a Calvin and Hobbes inspired Colonial Viper image, just sublime.
Love this company

Date of experience: June 24, 2023
Washington
2 reviews
4 helpful votes
Follow Jacqueline S.
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Besides these shirts being pretty good quality, (although a bit thin) the sayings on them are fun. I got a shirt with pictures of all kinds of women and says, "The patriarchy isn't going to smash itself". Very timely!

Also, the service was excellent!

Date of experience: October 11, 2018

Overview

TeePublic has a rating of 3.2 stars from 2,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
896
value
868
shipping
859
returns
688
quality
829
This company does not typically respond to reviews
+476