Ordered a sticker.Never received order."Artist" that I ordered from could not be found.My order number could not be found.Funny,my PAYMENT could be found.Contacted Cust. Service twice.No response.Asked for refund.Wanna bet what the odds are of that is? Will NEVER,EVER,order from this site again.
I ordered a tee shirt for my husband and it did not fit. I contacted customer service at TeePublic and they replied quickly. They are sending a new shirt in another size and didn't even want the other shirt sent back! I would definitely order from them again!
They owe me $1500 and deleted my account and will not respond with any proof of what I did wrong. It says in their terms and conditions that they will let you know what takedown request and let you dispute. Here is my question... If my design violated their terms and conditions in December how do they think they don't owe me for items sold in November?
If you notice it will be the same reply from Stephen telling me to read the terms and conditions and contact them if I dispute. Which is a revolving door since I've obviously done that!
I placed an order and received the wrong size. Teepublic sent me a new order and let me keep the 1st order to give away to someone as a gift. Their customer service was amazing and would definitely recommend ordering with them. A++++
My order arrived slightly damaged. I wrote them an email explaining the issue, and they got back to me (on a Saturday, no less) in less than an hour! After I sent them pics of the damaged item, I received an email stating that a replacement was on the way. I'm extremely happy with their customer service and will be buying from them again.
I have purchased tees and mugs and stickers and notebooks for myself and as gifts, thousands of designs or you can make your own and get a few bucks back when people choose your design. Great customer service they will always work with you to get an issue solved and usually to your advantage. I highly recommend them, they do what they do excellently
I ordered a shirt on 2/8/14 and it still hasn't shipped. I contacted customer service and never received a reply. Now I have a dispute open with PayPal to get my money back since the company won't answer my complaint. As much as I like their shirts, I will never do business with them ever again. I wish I could give them 0 stars.
By mistake I have raised to order and paid both amounts and after that I have cancelled one order *******. But still I haven't received any update from the customer care. I tried all my best to know about my both the orders. Please help me with this.
I cannot express how highly I recommend TeePublic. I had an issue with sizing of a t. Shirt and so emailed them. I had a friendly, honest and prompt email back. They sorted out my issue with integrity and speed.
The emails from staff were to friendly and efficient.
I will be buying from these guys in the near future. Many thanks everyone Karisa
Recently I purchased a t-shirt from Teepublic. The size was to small. Without any explanation they responded. I sent an email to tell them my dilemma. Within minutes they sent me an email as il saying how sorry they were and are sending a replacement. Outstanding leadership I will have to say. Thank you
Overview
TeePublic has a rating of 3.2 stars from 2,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
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- New York, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Naveen,
Our customer support team is always happy to help and will respond directly to any inquiries sent to us through teepublic.com/contact. However, looks like your order was actually placed elsewhere. Seems like based on that photo sent along your order was made at eteestore.com. They are not affiliated with TeePublic and we wouldn't be able to assist in this case. If you do have a TeePublic order please reach out to us at the contact page linked above.
Take care,
Stephen
TeePublic Customer Service