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TeePublic

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New Hampshire
3 reviews
0 helpful votes
Follow Mary-Ellen B.
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I have to give a big shout out to TeePublic and their customer service. I had an issue with getting the order acknowledgment even though the charge went through. I reached out to follow up and was helped immediately. Very impressed with the prompt response and their research on discovering and resolving the issue.

Date of experience: December 1, 2020
Arizona
1 review
0 helpful votes
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I've gotten a little bigger than I thought during the quarantine and the t-shirts I ordered were a bit tight on me. I contacted TeePublic and they are shipping me the next size shirts at no cost to me. Way more than I expected and the response was very quick!

Date of experience: July 1, 2020
Michigan
1 review
0 helpful votes
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Fantastic service!
December 1, 2020

I had never ordered from this site and was thrilled to find such fun gifts! After I placed my order I had to contact their customer service and was thrilled with the kindness, politeness, and knowledge. They helped me resolve my issue immediately. I will definitely order from TeePublic again!

Date of experience: November 30, 2020
Arizona
1 review
1 helpful vote
Follow David F.
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Ordered an Ollivanders sticker. Even though it is only 3 inches, the print is very pixelated like it came off a cheap InkJet printer that was running out of ink. The sticker itself is very papery instead of vinyl-like. It simply won't work for what I wanted and frankly, I can't think of any place where it would look good. They should not sell stuff they can't make well.

Date of experience: December 29, 2018
Missouri
1 review
1 helpful vote
Follow Benjamin B.
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Great idea and great designs. Usually quick shipping. The problem is they use different brands of shirts from one color to the the next so you can order a shirt and it fits great and then order another shirt in a different color and the same size but it end up being huge or smaller because it's a different brand. If you are going to use different brands for different colors, at least list what brand it is going to be so people can order accordingly.

Date of experience: July 24, 2021
West Virginia
1 review
0 helpful votes
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Great product!
February 22, 2021

I ordered a nezuko phone case (protective) from hackneydagger and it came out great and quality of case was better than expected. I will say it is a little pricey and wish there had been more of a description between the different types of cases. Also shipping bounced that price even higher but it was worth it.

Date of experience: February 21, 2021
California
1 review
0 helpful votes
Follow Dale W.
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TeePublic offers such a fun, diverse set of tee options. Bought a round for the family at Christmas and they were a big hit. The one knock I have is the sizing. They mention their shirts run small but I'd say they run VERY SMALL. But I get sizing is a really tough problem. On the plus side, customer service was VERY quick to help provide resizing support. Overall very happy with the experience and will definitely be buying again.

Date of experience: December 30, 2020
Colorado
1 review
0 helpful votes
Follow Rachiel R.
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Great customer service
December 4, 2020

I recently ordered 4 hoodies as Christmas presents using the sizing chart, which was quite accurate. Unfortunately, one of the hoodies was a bit too small while wearing a shirt under it. I requested a size exchange through email and received a reply within minutes and assurances that a new hoodie would be sent out. It was super easy and fast, all taken care of the same day. Very pleased with the customer service.

Date of experience: December 3, 2020
Canada
1 review
1 helpful vote
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Great customer service
October 23, 2021

I recently ordered 4 t shirts and thought I had the correct size. Turns out I did not. I followed the instruction on their site, and right away got a reply that they would send me the correct size! I was surprised that they just asked me to reuse, or donate the shirts that were the wrong size rather than send them back. My new shirts are on their way, and I was able to give my friend some new shirts! I will certainly be ordering from TeePublic again!

Date of experience: October 23, 2021
Michigan
1 review
0 helpful votes
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Customer Service
December 3, 2020

I received the wrong product in the mail. I emailed the customer support and told them what was going on. They responded within 2 hours of me sending the email and had the correct product shipped and on the way. I was very pleased with how promptly and easily they were to resolve my issue.

Date of experience: December 3, 2020
New Jersey
1 review
0 helpful votes
Follow Dima Y.
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I got couple of t-shirts, and was pleasantly surprised with good quality of the material when I got them. Unfortunately I made a mistake and ordered Medium instead of Large. The exchange process was quick and easy, and on top of it all, I was told to just keep the Medium sized t-shirts that I got! Way to go, TeePublic! Great customer service!

Date of experience: September 13, 2020
California
1 review
0 helpful votes
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Great customer service
August 27, 2020

I ordered some t shirts that you cannot find anywhere. Well... a second order was charged and shipped to me. I emailed them explaining that I did not re-order the same t-shirts and I would like to return the shirts for a refund with free shipping back since I did not place the 2nd duplicate order. What did they do? They said sorry about that we will give you a full refund and don't worry about shipping the shirts back just keep them. I didn't expect that at all. I'm still willing to send the duplicate shirts back but they said don't worry about it. What can you say except they have excellent customer service. Nice people and I appreciate it more than you know sincerely John.

Date of experience: August 27, 2020
Wisconsin
1 review
0 helpful votes
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Exchange Experience.
September 27, 2020

I love the quality A1 experience I receive when contacted them about an issue, they resolved it quick and hassle-free. I look forward to doing business with them again in the future and I love their products. Thanks!.

Date of experience: September 26, 2020
South Carolina
1 review
0 helpful votes
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Shirts for gifts
November 16, 2020

I ordered three shirts as gifts. When my order arrived I had four shirts and found two of the shirts I ordered where not the right size. I contacted customer service and let them know I needed to exchange two shirts for size and I must have ordered an extra one. I was taken care of with two new sizes and a refund for my extra shirt. I was told not to return the wrong shirts, I could donate. I feel like I am cheating them! I have never had such a wonderful experience with customer service. My products are great quality and service superb.

Date of experience: November 15, 2020
Texas
1 review
0 helpful votes
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10/10 would recommend!
December 21, 2020

Teepublic is one of the best websites I have ordered from. Their customer service is amazing too! I accidentally ordered the wrong size for a t-shirt and submitted an exchange request. They were able to get back to me within 24 hours and informed me that I will be getting a shirt within the right size I wanted. Plus, I was able to keep the original t-shirt sent me.

Date of experience: December 19, 2020
Arkansas
1 review
0 helpful votes
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My sister sent me an awesome Jim Henson shirt as a gift. The shirt was a size too small, so I contacted customer service. They were awesome, got back to me right away and sent a size up. TeePublic has fantastic customer service.

Date of experience: October 17, 2021
Kentucky
1 review
1 helpful vote
Follow Zach R.
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If I could give them a zero I would. Will not communicate, won't give me a tracking number that works, won't give me my product. So sad I ever opted to do business with these people. Will be calling better business bureau immediately

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
Follow Desiree F.
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So many issues
November 9, 2023

I have requested help from customer support for missing order so many times with NO RESPONSE! The chat option on the website doesn't work AT ALL and the phone number answers with a message saying that the only way to contact teepublic is through email or chat! I am so displeased with this deplorable silence from the company over a very simple issue and fix! What is even happening with this place?

Date of experience: November 9, 2023
Florida
2 reviews
0 helpful votes
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Great Customer Service!
March 9, 2021

For my sons' birthdays, I always order fun and funny t-shirts. Normally, I wander around the Internet until I find a t-shirt that makes me laugh, and then I just place my whole order there. This year, I was delighted with TeePublic's inventory, and I placed my son's birthday order with them Unfortunately, he had put on some pandemic weight and the shirts didn't fit. I contacted TeePublic, and they IMMEDIATELY sent out the whole order in my son's (larger) size! I was so surprised and happy! My second son's birthday is this week, and this time there was no searching around the Internet for t-shirts. I went straight to TeePublic -- and will do so from now on! Great company!

Date of experience: March 9, 2021
GB
1 review
0 helpful votes
Follow Charlie b.
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Initially I ordered the wrong colour, I questioned the order and had feedback immediately. Changed the colour without any fuss or bother. Was concerned then regards xnas delivery and it arrived in good time.
The support team are incredible, always fast to respond and very friendlly. You could not get a better team anywhere, highly helpful.
Would not hesitate to recommend this site.
First class products and first class + support.

Date of experience: December 23, 2020

Overview

TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
896
value
868
shipping
859
returns
688
quality
829
This company does not typically respond to reviews
+476