TeePublic

I ordered a shirt on May 29th. On June 15th, I finally decided to file a complaint to get a refund. There was 0 information provided on when I would receive the shirt that I ordered. Additionally, customer service was non-existent. They told me that the shirt that I had ordered 3 weeks ago would ship soon but it never shipped. When I asked TeePublic for a refund on my order they went radio silent. After I filed a complaint with PayPal and got my refund that way, I finally received a response from an actual person from TeePublic apologizing for my experience. This company is either a scam or very poorly operated.

I received my tshirt, but it was too snugged. I emailed TeePublic for procedures to do an exchange. I got a reply within an hour asking for the correct size. Not only did they tell me they would ship the correct size, they told me as a courtesy, there was no need to send the original back—they encouraged me to keep, donate, or reuse it. Now that is great customer service!

I ordered some stickers on line whilst New Zealand was in the early stages of level 4 covid lock down was taking place - so i knew there was going to be a delay in processing and posting. I got an immediate response from Tee Public acknowledging my order and then another email saying goods were on the way along with a link to track it. After 2 months i thought id enquire through the tracking link. I found it had gone on a mystery tour of the US states and wasnt expected to arrive in New Zealand until September. I emailed Tee Public who immediately replied and dispatched for free a replacement. Which happily arrived very promptly. Great service from Tee Public ( in fact i am that impressed that when the original package arrives i will contact Tee Public to psy them so they are not out of pocket) not so great service from the US postal service who need to work on their world wide geography.

The quality of the product was excellent, we are really happy with our t shirts. One of the t shirts was the wrong size, the customer service helping to get the new size was first class. Would highly recommend this company.

I was in search of the subtle Red Sox fan t-shirt - with the CITGO sign - and found one on TeePublic's website. At first I ordered a women's medium (way too small), then a women's XL (still too small) and then a men's XL (just right! Big enough to sleep in). All through the process, outstanding customer service from Andrei. Patient, responsive and let me keep the small t-shirts which I have since sent to my niece near Boston. - Buffalo Barb

I purchased a few Dave Chappell t shirts. 1 of them was a size medium in women instead of men. I messaged Tee Public thinking they would give me a hassle and they didnt at all. The accommodated me and sent me a new shirt in the size I desired. Thanks to the whole team that helped assist me!

I ordered a shirt from the company. The items was shipped/received quickly and when i had a minor/minute issue with my order, the company gladly fixed it. I will make sure to order from the company in the future again. Thanks again!

I ordered a Cactuar shirt from the site and accidentally had an old address auto-fill for the shipping information. After tracking the shipment, I realized my mistake and gave them a call. Samantha answered my call and was very helpful. I was able to have another one sent to me with no charge. I was expecting to have to pay for another shipment so it was quite nice they were understanding. The shipment arrived at its expected time and the product was exactly what I was looking for. Overall a good experience for messing up my own order.

I ordered 8 T-shirts during the sale for Christmas gifts. I was beyond happy at the product I received. The art on the shirts was amazing and the shirts are super soft. However, when my two siblings opened their gifts and tried them on, I had the mens too large and the female shirts too small. I sent a message to support letting them know about the sizing issues. To my surprise, they emailed back letting me know that they had replacements on the way and to dispose of or donate the other shirts however I chose. I was very happy. However, on the replacement order, I noticed two of the replacement shirts were put in as the wrong size again. I emailed again and they were so helpful and are replacing those as well. I would rate this customer service as some of the best I have ever encountered. Shipping was timely even without the faster options chosen. I hope to replace all my nerdy Batman t-shirts with T public. I highly recommend them to everyone.

I ordered the wrong size in a T-shirt for my granddaughter and ordered a small instead of a medium. I emailed them and they were so helpful! They sent out a new size medium and told me to keep it or give it to someone so I am going to pay it forward and give to our homeless friends in our city.

Buyer Beware! Do not walk, RUN away! I've been waiting almost 2 months for a t-shirt that I could've MADE. I ordered it because I liked the style and the saying, but $#*!, I could've spun the damn cotton and made the shirt myself already. It was SUPPOSED to be here June 12,2020 and it's now July 4,2020. All I want is my damn money back. Keep your shirt! From most of the reviews I've read, it's not gonna be worth the money I paid for it anyway. Process my refund for the FULL amount PLUS shipping!