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TeePublic

How would you rate TeePublic?
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Florida
1 review
0 helpful votes
Follow Brian L.
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DO NOT USE THIS SITE - ORDER NEVER ARRIVED AND SELLER COULD CARE LESS. THEY GOT MY CASH AND I RECEIVED NOTHING. APPEARS TO BE LOWLIFE ASIAN WAREHOUSE OPERATION. STICK WITH AMERICAN COMPANIES - AVOID THIS TRASH.

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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Cute designs, fast shipping (considering it was Christmas time), super-soft tri-blend tee, easy return policy when a size didn't fit, friendly and supportive service. Will be a returning customer.

Date of experience: January 5, 2021
Mississippi
1 review
0 helpful votes
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BEST CUSTOMER SERVICE EVER
November 25, 2021

I ordered the wrong size in one of my shirts and requested a return. The same day they followed up with a replacement solution at no extra cost to me. Great company.

Date of experience: November 24, 2021
New Jersey
1 review
0 helpful votes
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Amazing customer service
December 2, 2020

TeePublic was the easiest company to order from. I ordered the wrong sizes for a Tshirt and a hoodie and the exchange policy was friendly and easy! The company did not require the items to be sent back; instead it was recommended to donate the items! What a nice way to pay it forward and spread kindness. On a side note, they have so many cool designs and every purchase supports a local artist.

Date of experience: December 2, 2020
California
1 review
0 helpful votes
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Top customer service!
November 2, 2021

Teepublic was fast and friendly with no hassle exchange. I buy gifts and shirts for work at tee public because there is artwork pertaining to any subject- even Reddit. Thanks teepublic!

Date of experience: November 1, 2021
Texas
1 review
2 helpful votes
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My husband wanted to put a smile on my face! Ima vintage tee kinda gal! My bday was in March! Bummed I tell you! Vegas trip canceled, master chef cruise canceled! Then my shirt came! It made me realize memories come in many ways! YES IM A SPOILED WIFE

I order shirts from here for self expression! My twin boys are getting a graduated 7th grade quarantine shirt! So excited!

Date of experience: May 6, 2020
Canada
1 review
0 helpful votes
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Wow! What can I say? Well, read on!
July 4, 2021

Expectations on my order were easily surpassed on shirt sizing/colour/quality/delivery - well done! Oh yeah, they also helped out an Indie business owner!

Date of experience: July 4, 2021
California
1 review
0 helpful votes
Follow Guillermo G.
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I was looking for a particular shirt and found it in teepublic.com. I was surprise with the low ratings but I like the shirt and it supports artist so I figured what the hell! I originally made a mistake in the order... which wasn't really clear how to correct it. I sent a message by email sure enough in24 they contacted me ask me for what I wanted to correct and took care of it promptly! Got my product way faster than originally schedule. SOLID EBUSSINESS! Will definitely buy from them again!

Date of experience: May 10, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Guillermo,

Thanks so much for taking the time to share your positive experience! I'm delighted we were able to correct your order for you. Let us know if we can help with any future orders!

Samuel
TeePublic

Massachusetts
1 review
0 helpful votes
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Tee shirt snob
November 12, 2021

Hey guys, i buy high quality clothes, to be honest, i only tryed tee public for a brandon t shirt. I take a medium
This shirt runs a little body hugging, unike most mediums, the chest shows wonderful fit, i need to lose about
10 lbs anyway. A large would have been fine, but im not exchanging it. Gives me incentive, so, if you guys
Dont want a tighter medium, you can buy large, dont worry it wont fit like a tent.im 68 yrs, most think im 40s. Guess studying heath nurtrition for yrs has helped.im in pr biz for vitamin doctors, i love tee shirts.
These are high quality. Good luck

Date of experience: November 12, 2021
New Mexico
1 review
30 helpful votes
Follow Marilyn C.
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Order placed on 4/30/2020. They took their money out of my bank account on 5/1/2020. Their ad stated, "items would ship within 5-15 days of payment processing". When I emailed them on 5/21/2020, they stated the order just went to "production". Today is 6/5/2020, and still NO T-shirts for my granddaughter! I fully understand that Covid 19 has slowed alot of businesses down, BUT, this is LUDICROUS! I will NEVER order from them again!

Date of experience: June 5, 2020
California
1 review
2 helpful votes
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Their marketing is killer, and whoever runs their website is doing a great job. The CCP virus is the excuse they needed. I understand fully that things take time, and have been cool for quite a while. I ordered on April 25,2020 and they've been printing my shirts for almost a month now. Maybe that's why everyone else's order is delayed. Hopefully they can get it together, cause when you email them, you get the generic BS answers that evade your questions. For instance "... most orders are shipping within about 5 business days later than usual, though on very rare occasions it may take a few weeks." Only problem is they don't tell you how long "usual" is. Is it 5 days to a few weeks later than one month? One year? Should I expect them this year or should I consider it an investment into TeePublic as part of their next stimulus check? I feel bad for the artists who make these great designs, then giving it to these turkeys to just ruin people's opinions of the printing company who is supposed to be "supporting artists" with their shady business practices. Try to get it together instead of constantly putting out fires. There's a lot of people who love the designs and enjoy supporting artists.

Date of experience: May 18, 2020
KR
1 review
0 helpful votes
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TREMENDOUS SERVICE!
March 30, 2021

I originally ordered a hooded sweatshirt & stickers for delivery abroad (to South Korea). The sweatshirt arrived before the expected delivery date yet the stickers, which were packaged separately, ended up getting lost somewhere along the way & never did arrive. Fortunately, when I reached out regarding the stickers, every single customer service agent was efficient, effective, helpful, honest, & supportive. To my surprise, they quickly guaranteed the stickers would be resent abroad (at no additional cost to me). This was actually quite surprising, knowing that in a day & age where profits & greed rule & if a customer is not necessarily satisfied, the attitude is generally ho-hum, too bad, you can re-order & pay again & hope it shows up this time... but TeePublic went above & beyond, quickly re-shipped the stickers, openly & consistently communicated throughout the second delivery process & were always pleasant, helpful, & seemed to legitimately enjoy their opportunity to support a customer when an issue arises. I had never used TeePublic before but am certainly encouraging friends & family to utilize TeePublic based on the tremendous customer service & attention to quality & satisfaction of both the products & the service. Do yourself a favor & support independent artists through TeePublic, they deserve the publicity!

Date of experience: March 29, 2021
California
1 review
0 helpful votes
Follow Jeffrey S.
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I have been purchasing anime / cartoon related shirts from this site for a little over 4 years now, you won't find better selection many other places, the amount of lowkey designs they have for new shows (or shows no one has heard of) is unmatched, however some designs faded after a few washes. I'm not 100% sure about this, but try to get Black T shirts, and possibly darker designs, I have 5-6 black shirts from TeePublic that have been washed over 30+ times and still have not faded, also "block" designs, or designs that have prominent borders/outlines seem to fade more too? Overall, the 13$ sale price site wide that happens a few times a year are the best times to purchase from this site, and if you found an amazing T shirt that you love, and its white, with a heavy decal, just dont wash it? Clean it by hand and avoid the decal, I mean cmon ppl, have you ever bought supreme? Palace? Any street wear that is 5x the price? It fades on graphics after 3 washes, just learn and move on.

Date of experience: June 10, 2020
TeePublic R. TeePublic Rep
over a year old

Thanks so much for taking the time to share your feedback Jeffrey. We really appreciate it, and we look forward to helping you in the future!

Cheers,
Samuel

GB
3 reviews
21 helpful votes
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If you love Dr Who then you will love this site as all they sell is custom Dr Who T-Shirts. They can be a little slow at posting when busy but this is a small business who make something cool so you have to make allowances.

Date of experience: December 6, 2013
Tennessee
1 review
5 helpful votes
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I would give zero stars if I could. They don't deserve 1 star. I ordered 2 shirts, may 27th 2020, received July 3rd. Never was processed correctly so I couldn't track it. Still says processed and waiting but it came in the mail today. Customer service is terrible. I open the package and the first is the correct picture but waay too big. 2 sizes bigger than I ordered. 2nd shirt was not even the shirt I ordered and looks like it'll fit my 10 yr old. There's lines through the pictures. Very disappointed with them.

Date of experience: July 3, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Michael,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for the disappointing experience and I'd love to have the chance to make this right. Please get in touch via our contact page and we'll be delighted to help: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Cheers,
Samuel

California
1 review
1 helpful vote
Follow Clark C.
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This company's customer service is nearly non-existent. I have waited OVER A MONTH and still have no order. My package has been sitting at the post office IN MY CITY for over a week in "Acceptance" status. Nobody responds. Can't say anything about the quality of the shirts but I would never order from them again, the shipping is ridiculous. Had TWO presents that missed the mark and placed three print on demand t-shirt orders from Denmark and the UK that were ordered AFTER TeePublic's and I received those three weeks ago!

Date of experience: July 16, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Clark,

This is Frances from TeePublic customer service. I'm so sorry to hear you haven't received your order yet. We will definitely make this right for sure. We hate when shippers lose our packages, it is very upsetting. Also, I am sorry for the length of time it is taking us to get back to everyone, but I promise we do respond to 100% of all emails we receive. Please be sure to contact us via our contact page, https://www.teepublic.com/contact, to ensure we do receive the email.

Cheers,
Frances

Georgia
1 review
2 helpful votes
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Do not order from here!
March 14, 2022

I ordered a flag for my daughter's college signing day! The flag was never delivered and there is no contact number. Emails have never been returned yet! STAY AWAY!

Date of experience: March 14, 2022
New Jersey
1 review
0 helpful votes
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My son and daughter-in-law are very involved in greyhound rescue. I ordered a tee shirt with a leopard print figure of a greyhound for Cheryl's birthday, however discovered she likes a roomier fit. When I contacted the company about an exchange, I was pleasantly surprised to learn that I could keep the too-small shirt and donate it to a good cause. My DIL plans to use it as an added incentive For someone to not only gain a wonderful companion, but also to get a cool, statement shirt. The quality and style of the shirt are excellent, and the customer service is awesome! I can't get my photo to upload, but am sending it separately. Many thanks! Nancy D, grandma of Harvey, Posie and Lolly - rescued greyhounds.

Date of experience: October 10, 2020
Georgia
1 review
3 helpful votes
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In my previous review on 7/26 I stated that after waiting over 6 wks to receive my shirt, it was the WRONG COLOR. I communicated with TeePublic & it did appear they were trying to make things right. But this time after waiting "only" 2 weeks, I was sent the WRONG SIZE! They must have nothing but incompetent people working there. This is beyond ridiculous & I have requested a full refund, but I have little hope of that happening. It's a shame this company is so horrible because I really did like the shirt, which unfortunately is too small to wear.

Date of experience: July 15, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Jane,

Samuel here from TeePublic. I'm so sorry to hear your shipment was delayed and your query wasn't resolved in a timely manner. We would love to have the chance to investigate further to see what went wrong. If you get a chance, please get in touch via our contact page and we'll do everything we can to help: https://www.teepublic.com/contact

Cheers,
Samuel

Texas
1 review
0 helpful votes
Follow j j.
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I accidentally ordered the wrong size and didn't realize it until I received the tshirt. I emailed the company and they answered immediately. They made the exchange VERY EASY and quick! I will definitely order from them again!

Date of experience: November 2, 2021

Overview

TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 6th among T Shirts sites.

service
896
value
868
shipping
859
returns
688
quality
829
This company does not typically respond to reviews
+476