I have bought a hoodie form them. The shippment was way too long, but when they got to know that I havent recieved my order yet, they sent me another and when the first came, they let me keep the second hoodie for free. Its first time I have encountered it and Im impressed. Aslo the quality of the cloth is really good and very nice to touch.
The Tee looked Great- if it was for someone Else?!
I Ordered a Large and Got barely a Medium!?! Then they WOULDN'T take it Bake because it was Customized! All they had to do was Say our sizes Run Small! One of Many disappointed Customers ‼
TeePublic went above and beyond to exchange a shirt I ordered in the wrong size. Responded quickly and took care of my exchange with absolutely no hassle. Will definitely order from them again!
Didn't get what I paid for after 20 days, wanted me to redo an order then they "didn't have it in stock" and when I got the refund I lost around 6dollars.
Never buying from this shi* site ever again.
My review has been "pending" for 19 days. Customer service took forever to get back to me and then their reply was "we're working on it". I feel ripped off.
I had an issue with my initial order but the service team was unbelievable quick to resolve it! I couldn't ask for a better experience. Thanks everybody!
Shirt did not come as depicted in the online store.
Reached out for help through their website and no one got back to me.
Bad, bad business... stay away!
It is pretty sad to pay for merchandise and then never get the merchandise. Even after disputing with payment company, Teepublic has not responded. Makes me wonder...
Hi Carlos,
Frances here from TeePublic! I'm so sorry to hear your item did not arrive. I can assure you, we would never take money from a customer and not send a product. If something was lost in transit, we will always make it right. Please contact us via our contact page, https://www.teepublic.com/contact, and I can promise you we will make it right. Again, we are very sorry that your package did not arrive as scheduled! Feel free to reference my name and this review, so I can handle it personally.
Cheers,
Frances
TeePublic's customer service was a rare and wonderful experience for me. It feels really good to be treated so well by a company that will definitely see more of my online ordering
Still have not received shipment. It was guaranteed before Christmas by TeePublic. Unless you have months to wait…. Find another website. Plenty out there
After having difficulty with shirt sizes, the customer service team was excellent in responding quickly to my emails and helping me with exchanges. Highly recommend!
Ordered Tee Shirt which I received very quickly but was wrong size. Contacted company and received replacement within 4 days. Definitely will be ordering more
I bought this item for my grandson. He loved it but it was too small. Teepublic were wonderful and sent a new one out with no fuss! Brilliant service. Thank you.
My Grand Daughter is caught up with dragons. I found a bunch of dragon T shirts at your site. I picked one out and let her look. She selected an entirely different shirt - she loves it.
I found a blue Jolly Rancher wrapper in the merchandise. One of the t-shirts had candy shards stuck to it staining the fabric. Especially during COVID, this is very gross. Disappointed :(
You may never get it. Takes days & days for them to print the shirt. Customer service is a robot. Abysmal. So many other great tshirt companies save the hassle go elsewhere
Ordered medium tee shirt & when arrived it was obviously extra small despite label of M.No return address & unable to contact.
£30 for this never again what a waste of money.
Hi Glynis,
I am so sorry you received less than stellar shirts. We want everyone to be completely satisfied. I know it's a hassle but please send us an email via our contact page at teepublic.com/contact and mention this SiteJabber review. Once we hear from you, a representative will respond in kind with assistance. We can absolutely get this corrected for you.
Take care,
Stephen
TeePublic Customer Service
Told me a month ago that I will get my money refunded and still haven't gotten it. Emailed them countless times and have not received any sort of feedback regarding my order.
I ordered about 15 shirts for my family. It's for my daughter who has MPS, to raise awareness. They came within 6 days! So quick! Definitely will use them again! :)
Shirts run small even when sizing up and so do face masks. Customer service is slow and not helpful. Was not able to fix my issue. Spent almost $100 on my order. Waste of money. Don't bother.
Overview
TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
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- New York, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Theresa,
Frances here from TeePublic! I'm sorry to hear there is a size issue. Per our website, our women's shirts do run small and we always recommend selecting 1-2 sizes up. We are always happy to set up quick and easy size exchanges. Please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help you!
Cheers,
Fran