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TeePublic

How would you rate TeePublic?
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Texas
1 review
0 helpful votes
Follow JENA M.
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ON TOP OF THAT, SO IS THEIR CUSTOMER SERVICE. I ORDERED THE WRONG SIZE & ASK TO EXCHANGE IT. THEY RESPONDED WITHIN 12 HRS & SAID:
"I'm sorry to hear your shirt didn't fit as hoped! I went ahead and processed your exchange for the new one and it should reach you soon. There's no need to send the original back to us—we encourage you to keep, donate, or reuse it!"
IT DOESN'T GET ANY BETTER THAN THAT … QUALITY ON ALL FRONTS! FROM HERE ON OUT, I WILL BE ORDERING ALL MY T-SHIRTS FROM THEM.

Date of experience: September 2, 2020
Connecticut
1 review
0 helpful votes
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Tee shirts were exactly as described. Company was super responsive when I reached out about a small issue and resolved it quickly by going above and beyond what was expected.

Date of experience: November 26, 2020
Maryland
1 review
0 helpful votes
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Awseome t-shirts
June 27, 2020

Shirts are great and super soft, size issue however due to my husband ordering me as a gift and replacement was easy and fast. Would order from here again!

Date of experience: June 26, 2020
Philippines
1 review
8 helpful votes
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It was our second month uploading designs for TeePublic. Our designs are selling well. Our paycheck for the next billing is $200 and it should arrive in a week from now. And guess what? TeePublic removed our account without any explanation why! And we cannot get the credits for the designs that we sold. THIS WEBSITE IS TOTALLY A SCAM!

Date of experience: March 7, 2020
California
1 review
8 helpful votes
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Hi Angel,

I went ahead and processed your exchange, your new tee should reach you soon. As a courtesy, there's no need to send the original backwe encourage you to keep, donate, or reuse it!

If there's anything else I can help you with please let me know.

Best,

Stephen

TeePublic Customer Service

This was how they responded to a a question and help in response to a change in shirt size and styles. My co workers love these Tee's too THANK YOU TEEPUBLIC.

Date of experience: May 6, 2020
North Carolina
1 review
0 helpful votes
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Pretty much every day one of my family members is wearing a TeePublic shirt. Such cool designs, everyone can find something personal and perfect from them! They can be real conversation starters! We feel really good purchasing from a company that works with artists like they do. I love knowing the artist is compensated every time I choose their artwork for my attire. The quality of shirts is really good. We have several from a few years ago and they are still going!.

Late the other night, I went on a little shopping spree because of the great sale I saw. I wanted to get the fam's approval before finalizing order. When I pulled it back up first thing in the morning, the sale was gone and the price was higher. I emailed and asked if there was any way to still get the discount, please. Quickly, I got a response that she'd be happy to help. They got it all taken care of much faster than I would have thought! And I have 8 awesome shirts on the way!

I am a very happy repeat customer that would recommend TeePublic to everybody!

Date of experience: March 16, 2021
Utah
1 review
0 helpful votes
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Great Customer Service
December 1, 2020

After reaching out to customer service about our order, we were so pleased with the quick response and helpful reply. This is a great company and we will definitely be ordering a shirt again soon!

Date of experience: December 1, 2020
Ohio
1 review
31 helpful votes
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Not too long ago I ordered two size medium shirts with designs of rock bands I am a fan of, and they came to my house approximately 10 days after my order was placed which was exactly as long as was estimated. They were very nicely packaged and the designs were just like the images online. The only issue I had was that one size medium fit smaller than the other one. After emailing TeePublic right away about this issue, I received an email back within the following day. The response was very kindly written and I wrote back several other times and corresponded with multiple customer service employees over the next couple of days, all of which were really understanding and patient. They successfully clarified my initial confusion and offered to send me the same shirt in the next size up so it would fit me better. Not only did they do that for me, but they allowed me to keep the original size medium I received, so I did not have to go through the hassle of shipping it back and the size large being potentially too big on me. The second shirt arrived at my doorstep in very short time following the conversations with customer service (less than a week), free of charge. From this experience, I can say that I believe TeePublic is an extremely reputable site with outstanding customer service if any of your orders or parts of your order happen to go wrong. I'm very pleased with my now three shirts and I would definitely order from them again! These guys are awesome!

Date of experience: September 1, 2020
Germany
1 review
0 helpful votes
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Support - costumer care
November 25, 2020

TeePublic support team is amazing! They reply to emails right after and they assist you patiently to solve any inconvenience that might occur, was a very pleasant experience!:-)

Date of experience: November 25, 2020
Arkansas
1 review
0 helpful votes
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Great place to shop!
November 18, 2021

Tee Public is a great place to shop for quality T shirts. The customer service staff is superb and will go out of their way to make your shopping experience the best! Thank you!

Date of experience: November 18, 2021
Florida
1 review
0 helpful votes
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HIGH QUALITY
November 24, 2020

I was very pleasantly suprised by the quality of the prints and the shirt itself! Also, my interests are quite unique but TeePublic had many designs to choose from. My new go-to for shirts.

Date of experience: November 23, 2020
Finland
1 review
2 helpful votes
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I bought a 50€ hoodie and got the order confirmation, later they sent me an email saying the product isn't in stock. When I asked for a refund, no reply! Don't waste your money.

Date of experience: March 13, 2022
GB
1 review
0 helpful votes
Follow Nicholas R.
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What is with this company! I tried ordering t-shirts and the website just bombs out when trying to pay with Paypal. Ordering and mailing costs are all screwed up and keeps on trying to get me to put in credit card number. I have a paypal account with money to make purchases from websites like this. Got an automated reply from customer services and that was it, Now have read reviews and seeing all the problems customers have will go elsewhere. Its a shame that the artists are let down by bad website and Teepublic team.
Two weeks later. So I will update my previous review. Just could not get Paypal to work on this site. Customer Services could only manage one email per day. I am on UK time, not sure where they are. After three days of emails Customer Services manually input my order after I sent them many details. They then sent me a direct Paypal payment link confirmed my order and Yay! In pretty quick time I got the T-Shirts. I only persevered because it was my daughters birthday present. Nice T-Shirts. Helpful Customer services in the end.

Date of experience: August 12, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Nicholas,

This is Stephen from TeePublic. I'm sorry you're having issues with our checkout. I would suggest using a computer with either Chrome or Firefox if you aren't already. Please clear your cache, and make sure all checkout fields are completed before placing the order.

If you are still having problems, please send a screenshot of your checkout page as an attachment to teepublic.com/contact and we can take a look for you! We will do what we can to assist.

Take care,
Stephen
TeePublic Customer Service

Minnesota
2 reviews
12 helpful votes
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CONSUMER FRAUD
June 7, 2018

Should have read the reviews b/4 ordering. It was 2-3 sizes smaller than stated, also cheap flimsy material. I doubt they will refund my money as they claim it is made to order. DONT ORDER FROM THIS COMPANY! MANY OTHER REVIEWERS HAVE THE SAME SIZE COMPLAINT, BUT THEY OBVIOUSLY DONT GIVE A CRAP ABOUT IT.

Date of experience: June 7, 2018
Virginia
1 review
0 helpful votes
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I accidentally ordered the wrong case, I was buying a case as a gift and when it got here I immediately realized it was WAAAAY too small, I contacted them for an exchange and they were very prompt. Before even responding to me they had already shipped out the new case that I needed and asked me to keep the wrong case by recycling it or giving it away. I thought this was amazing of them and I most definitely recommend their services.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Awful company
July 6, 2020

2 t-shirts ordered 12 days ago and i am still being told they are being prepared. I live 2 hours away from New York where Teepublic is based out of. I have sent numerous emails and keep receiving automated replies. I will say they are very quick and had no problems with taking the money out of my bank account. I can not stress this enough, DO NOT PURCHASE ANYTHING FROM THIS SCAM COMPANY.

Date of experience: July 6, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Joseph,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for the trouble. Please note, though our office is based in New York, all items are printed and dispatched from warehouses in multiple states throughout the US. As our team are currently working remotely, it's taking a little longer for us to respond to customer queries, but I'd love to have the chance to look into this for you. Please get in touch via our contact page and we'll be delighted to help: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Washington
1 review
0 helpful votes
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Excellent Customer Service
September 11, 2020

All around great company. I had ordered a couple of shirts that ended up being too small. TeePublic replaced them both free of charge. I would definitely recommend them to friends and family.

Date of experience: September 11, 2020
GB
1 review
0 helpful votes
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Great customer service
February 21, 2021

Great experience when dealing with TeePublic. They immediately dealt with a query on my order and very kindly arranged for another delivery no hassle. Very happy customer.

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Amazing Service
November 14, 2021

Bought 2 tshirts, both were lovely but 1 too small. Emailed the company and got a response the same day and the tshirt was exchanged with no fuss. Will definitely be using again!

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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To whom it Concern TeePublic is a Class Act I had a little Hiccup with my sweatshirt and they took care of it with up most Professionalism with No Questions Asked Thank You Very Much Will Keep Reordering!

Date of experience: May 3, 2022

Overview

TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
896
value
868
shipping
859
returns
688
quality
829
This company does not typically respond to reviews
+476