• TekRefurbs.com

TekRefurbs.com

Is this your business?
Write a Review
How would you rate TekRefurbs.com?
Thumbnail of user ellens774
New Hampshire
1 review
0 helpful votes
  • Send Message
May 13th, 2023

Kim was so computer savvy that she was able to help me find specs and photos online of the computers I was interested in. She was able to match my requirements very quickly to a computer TekRefurbs had available. We spent a long time together on the phone getting details of the available computers. She was very patient with my confusion about how to navigate around my current computer and around the internet to confirm that the machine she was offering would suit me. It turned out that she found me an exact copy of my "dead" computer, so there will be no learning curve for me. She told me the computer would be shipped the very next day so it will arrive in time for my upcoming overseas trip.

Products used:
Dell Inspiron 7280 laptop

Service
Thumbnail of user mikej135
Florida
10 reviews
193 helpful votes
  • Send Message
January 15th, 2022
Verified purchase

Purchased a PC for $506 on July 6,2021. Also bought a $25 extended 1 year warranty. It went bad in December. Thank goodness I bought the extra warranty. I called and left a very specific message about my problem. No response. Sooo, I sent an email about my problem. No response. Just paid $329 to get a replacement for the bad 1TB SSD. Had to buy a 500MB because of the costs. They sold me an extended warranty. I totally understand about the SSD going bad. I do not accept their behavior regarding the extended warranty. This shows how little respect they have for us. They deserve my distain and a bad review for stealing from me.
Also they don't tell you that the wifi connecter is a Chinese dongle that came apart in my hand and had to be replaced immediately and that there is no Blue Tooth.

Tip for consumers:
They have a 90 day guarantee. My extended warranty obviously didn't work.

Products used:
Complete computer for possible gaming.
Dell optiplex 9020 tower PC, Intel quad core i7-4790 3.6 GHz Processor
Windows 10 Prox1
1TB SSD
32 GB memory
1 year extended Warranty

Thumbnail of user stephenw1654
Florida
1 review
0 helpful votes
  • Send Message
July 27th, 2022

I am a physician with a small practice. I have used a Dell laptop for 10 years for all of my notes. I also use a docking station in the office so that I only have to make one connection. I then almost always take my laptop home at night.

My old docking station stopped functioning and so I ordered a refurbished docking station with the same identifying name on E-Bay from TekRefurbs. It was the same price as buying just a used article from any one of a number of unknown individuals on the same site.

When the docking station promptly arrived, I eagerly connected all of my cords and laptop to it. I now found that my external monitor was not "seeing" the laptop. My friend and IT expert had me look on the back of the station. My old docking station had grey or black USB ports. The refurbished equipment had blue USB ports. In my ignorance I did not know that the blue ports indicate USB 3.0 versus my old system was/is USB 2.0.

I reluctantly emailed TekRefurb through the E-Bay website and told them about my problem and that I would need to return the docking station. I expected to receive back an email with appropriate instructions. The next morning I did receive an email from them but the email stated that my purchase price would be refunded withing 5 working days and to forget sending back the station.

The price for this equipment was minimal but the immediate action on the part of TekRefurbs to refund the money with no further questions spoke loudly to me of integrity. I would happily deal with this company in the future.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about TekRefurbs.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TekRefurbs.com?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business