• TelMDFirst

TelMDFirst

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Overview

TelMDFirst has a rating of 2.9 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TelMDFirst most frequently mention next day problems. TelMDFirst ranks 1st among Telemedicine sites.

  • Service
    70
  • Value
    71
  • Shipping
    24
  • Returns
    25
  • Quality
    53

This company does not typically respond to reviews

Positive reviews (last 12 months): 55%
Positive
22
Neutral
0
Negative
18
10
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How would you rate TelMDFirst?
Top Positive Review

“Best service and convenient”

Rhonda G.
3/23/24

I use this option when I am ill and just can't get to the public doctor. They care and they always have my prescriptions faxed to my pharmacy quick so that I can heal. No fuss no hassles. I will continue to use them in the future.

Top Critical Review

“False advertising”

Colton L.
9/24/24

Enrolled in the monthly plan as described on the web page that you can pay $29 and some change for monthly care over the phone which includes unlimited visits. My first visit was great. My second visit was rushed and left me confused and I was told to make another for other issues. I go to set up a new appointment the next day and it did not allow me. When I called to ask why the woman told me that there are a limited two visits per month. This was not what the website promoted. Both images are from the same page talking about the same advertised pla

Reviews (126)

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Thumbnail of user alexa1316
3 reviews
3 helpful votes
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April 9th, 2023

Googled it. Fast antibiotics prescription for my tooth infection from the comfort of home much better than going to the dentist. Will use again.

Thumbnail of user kata86
1 review
6 helpful votes
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March 24th, 2023
Verified purchase

Scammers from india, no doctors or service at all
They go by sinergy health too

Stay away from this fancy site organized scam

Tip for consumers:
Scammers from india, no doctors or service at all
They go by sinergy health too

Stay away from this fancy site organized scam

Products used:
Scammers from india, no doctors or service at all
They go by sinergy health too

Stay away from this fancy site organized scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user aunitedfront
1 review
0 helpful votes
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July 7th, 2023

This was my first appointment. All communication was compassionate, professional and timely. Received the prescription I needed quickly. 5 stars

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Value
Quality
Thumbnail of user blakebjustin
1 review
0 helpful votes
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December 24th, 2023

I paid for a doctor to call me. A non-doctor called me. It took hours. No Dr note for next day given

Tip for consumers:
Waste of money.

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Value
Thumbnail of user kathryns417
2 reviews
3 helpful votes
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August 3rd, 2023

I've cancelled my subscription three times now they keep charging me. You can't find anyone to help you

Thumbnail of user jhoehne66
1 review
0 helpful votes
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October 8th, 2023

Qwick service(two hours)for prescription to be received by pharmacy. Gave me option to choose from appropriate prescriptions. Very satisfied

Thumbnail of user brucew1068
1 review
0 helpful votes
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December 18th, 2023

I received my service with security and speed. I did receive my refill order same day service and privacy

Thumbnail of user barrya302
1 review
0 helpful votes
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October 18th, 2023

They listen well & ask all the right questions. They are quick to respond as well as having compassion towards my needs. Thanks again

Thumbnail of user robertf3305
1 review
3 helpful votes
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February 12th, 2023
Verified purchase

I signed up to get a prescription online. They sent the wrong prescription to my pharmacy and then ghosted me.

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Quality
Thumbnail of user cathyd517
1 review
0 helpful votes
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April 9th, 2023

Lost my medication while I was on vacation. Great telemedicine doctor service, they took the extra step to call into my pharmacy and send my meds.

Thumbnail of user foxh8
1 review
0 helpful votes
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April 9th, 2023

Worked out great. I spoke with a nice manager named Tony. Paid $79.95 for an online doctor visit got a prescription for my daughters strep throat...

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Thumbnail of user jhutton1066
1 review
1 helpful vote
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October 7th, 2023

Awesome efficient and professional. It is much more easy to lay in bed and wait for them to call. I highly recommend

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Thumbnail of user keiths1396
1 review
0 helpful votes
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October 19th, 2023

While traveling for work with long hours it's not always easy to keep appointments-nice to have alternatives online for doctor appointments

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Value
Thumbnail of user krisnicastro
2 reviews
0 helpful votes
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November 24th, 2023

Do not use. They take your money and do not help. Stay away! Much better options out there. Do not use.

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Thumbnail of user jessicab3423
1 review
2 helpful votes
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September 9th, 2023

Have a throbbing abscess in mouth, the tele health process is very smooth, and helpful. Would highly recommend. Thank you.

Thumbnail of user chrisb3431
1 review
3 helpful votes
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January 26th, 2023
Verified purchase

It took 6 hours a 4 phone calls following initial consult to confirm receipt of the prescription at my pharmacy! For antibiotics I needed urgently!

Products used:
Health services

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Thumbnail of user hamza1saida
1 review
2 helpful votes
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December 19th, 2023

Horrible experience, stay away
Horrible experience, stay away
Horrible experience, stay away
Horrible experience, stay away

Thumbnail of user ronaldrojas644
2 reviews
0 helpful votes
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August 3rd, 2023

Good Service. Overall I was Pleased A++. Everything Worked Out. Good Customer Service. Easy to Understand and Follow Instructions

Tip for consumers:
Everything was Good

Products used:
TelMD First Service

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Value
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Quality
Thumbnail of user kathym2133
1 review
0 helpful votes
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June 29th, 2023

Logged into portal, described symptoms, got a phone response fast. Tech was kind, knowledgeable and caring

Thumbnail of user abrarb2
1 review
0 helpful votes
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September 20th, 2023

Suffered from food poisoning got Zofran and advice on recovery. Great experience will use again if needed.

Thumbnail of user bj238
1 review
0 helpful votes
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September 20th, 2023

Miss Gupta recommended Claritin for my seasonal allergies. No more sneezing and itching! Thank you so much!

Thumbnail of user wareftah
1 review
4 helpful votes
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April 28th, 2023

They are cheaters. There are no doctors. They are running a scam. Save your money and DO NOT GO HERE.

Service
Value
Thumbnail of user lombelombe5
1 review
0 helpful votes
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May 31st, 2023

Another aspect that impressed me was the affordability of their services. Even without insurance, the cost of my consultation was reasonable, and I felt confident that I was receiving high-quality healthcare without breaking the bank.The follow-up care and communication provided by TelMDFirst were also exemplary. The team ensured that I understood my treatment plan, and they were readily available to answer any questions or concerns I had after my appointment.TelMDFirst has truly revolutionized my healthcare experience. I couldn't be happier with the services they provide and would wholeheartedly recommend them to anyone in need of convenient, affordable, and professional online medical care. As someone who recently experienced a UTI, I cannot express how grateful I am for the services provided by TelMDFirst. The convenience of scheduling a virtual appointment with a caring and knowledgeable doctor made a world of difference in my time of need. Not only was the process quick and user-friendly, but the medical professional I consulted with truly understood my concerns and symptoms. They provided me with an accurate diagnosis, a prescription for the appropriate medication, and valuable advice on how to prevent future UTIs. Thanks to TelMDFirst, I was able to receive the essential care I needed without having to leave my home or endure a long wait at a doctor's office, making my experience far more comfortable and stress-free. I recently found myself battling a relentless sinus infection and desperately needed a doctor's note for work. That's when I discovered TelMDFirst, and I couldn't be happier with the experience! The ease of booking a virtual appointment allowed me to quickly consult with a medical professional from the comfort of my own home. During the appointment, the doctor was attentive, empathetic, and thoroughly assessed my symptoms. They provided a clear diagnosis and prescribed an effective treatment plan to help me recover as soon as possible. In addition to addressing my medical concerns, the doctor promptly provided me with the required doctor's note, saving me from any unnecessary hassle at work.

Thumbnail of user cb904
2 reviews
1 helpful vote
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June 15th, 2023

I have been dealing with these folks for a year. First I just did a one time pay. I have spent four days this week trying to get a thyroid medication refilled (been taking it for over 35 years). Their website (front page) just wants you to pay and will NOT let you request service or Login. I paid last year (November) for a years service (and they made it re-occurring with OUT my approval). I have now spent five days trying to get this refill with NO results. They say they'll call you back & they NEVER do. When they tell you are a priority, that means they put you at the bottom of the list and if they ever call you at all, it's the NEXT day, not what ever they tell you (which is a LIE). I've told them that I'm not available mornings or early afternoons, but they still call then. They have NO real doctors, only Nurse practitioners, which are in NO way as well trained or knowledgeable. I've gotten about 5 months of service on a One year charge. Now, I will have to find a service that is reliable, which this one is definitely NOT. They operate out the Chicago area & are quite dishonest. They are part of the Synergy Health DPC. Had I known all that initially, I would NOT have used them. Their operation is ALL about making money, NOT helping people.

synergyhealthdpc.sprucecare.com

PROOF of Paid Service: off my bank statement:
"Recurring Withdrawal DEBIT CARD/TELMDFIRST.COM TELEMED TELMDFIRST.CO WY Date 11/04/22 "

They pretend to be out of Wyoming (WY), but are NOT.

Tip for consumers:
In NO way reliable. Hence NOT worth dealing with .... Money is their only interest.
NOT helping people.

Products used:
Medical prescriptions, which they are inconsistent on &/or dishonest ... Charged me on a reoccurring basis without my knowledge or agreement! Scammers!

Proof of payment, off my bank statement:
"Recurring Withdrawal DEBIT CARD/TELMDFIRST.COM TELEMED TELMDFIRST.CO WY Date 11/04/22 **** Card 4862Merchant Category Code: 8099"

Thumbnail of user chadb584
1 review
0 helpful votes
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October 13th, 2023

They were fast, efficient, and as advertised. I will be using them again. Very professional.
Thanks

Service
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Company Representative

Thumbnail of user anthonyb2422
Anthony B.
Typically does not respond to reviews

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