TelMDFirst

This company promises more than it can deliver. I am a retired MD and came down with COVID. I needed Paxlovid and wanted to start ASAP. I bought an annual family membership based on their promises. After filling out the online form to schedule a telehealth consult, they said I would be contacted within 2 hours. Almost 19 hours later, and multiple chat posts, as well as phone messages left, I asked for a refund. They did provide that, at least. But I lost an entire day of treatment and had to find another provider to call in my prescription.
Save yourself time and frustration, look elsewhere for medical care.

I use this option when I am ill and just can't get to the public doctor. They care and they always have my prescriptions faxed to my pharmacy quick so that I can heal. No fuss no hassles. I will continue to use them in the future.

Patient intake is handled by a well trained competent caring technician. I have now used this service twice and was treated with overall superior professionalism in a timely manner. I highly recommend TelmdFirst.com

Can't say enough about the service received. Start to finish was less than 30 min including the pharmacy being contacted with my script for strep throat. Questions asked were thoughtful and thorough. Def will use again! Btw my wife is a Pharmacist and she was impressed.

I use this service often because they are extremely fast, highly professional and 'spot-on'in addressing and successfully treating my medical concerns. I have Insurance and can easily go to any doctor, but when I am sick, it's hard for me to drive, therefore the convenience of Telemedicine makes more sense.

TelMedFirst has been outstanding in providing my medication without hasse while maintaining the highest level of professionalism! I recognize their service to anyone who seeks a smooth process in obtaining their medications!

I do not have a Dr as I haven't needed one in years. Suddenly I had UTI symptoms and needed a Dr! (IYKYK) Walked in to Urgent Care. " sorry, you need an appointment and earliest is 36 hours out. " I hit the internet and found TelMDFirst. Filled out info online, they texted back 2-3 times with questions and within 2 hours they called in prescription. Pharmacy unexpectedly closed early on this day. Called TelMedFirst and they had my prescription at a new pharmacy within an hour. So helpful! HIGHLY recommend!

They are good listeners, very professional and they care and are affordable! The wait time is 10 minutes or less and that is a plus!

I am now on day three of waiting to hear from a doctor, get a prescription, anything. On day one they called and took my information. Said a doctor would send my prescription within an hour. 24 hours later I had to call them. They said they were short on providers and would expedite my case. At 2:21 AM of all times they texted and asked for more information which was the same questions I was asked on day one. Tried using the online chat and just got one automated response. I called again today, day three, and asked for a refund so I can just go to the doctor. She said she was looking at my case. I waited in silence for four minutes then finally said HELLO? She immediately said yes ma'am I just processed your refund of $79.99. It will be 5-7 days before you see the credit. Seems suspicious and I'll be contacting my credit card company. Also, everyone I spoke with speaks broken English. Disgusting to take advantage of people, especially when they're sick!

This was so easy...I only had 4 pills left, been on the same pulls for over 15 years. Recently lost insurance as I'm a traveler and in between jobs and in a different state than my primary care provider...I found this site on Google and it really worked! Very easy, they were very fast and friendly. I had 90 days of meds refilled within 2 hours. I would highly recommend this if you're in the same position as me. 5 STARS

This must be theeeee most u professional online doctors app i have ever seen in my life. I called at 2:45 pm its now 8 pm and nothing i got one message telling me they were "busy" this weekend. Payment was taken nothing delivered. I will be at my bank Tues morning to dispute this transaction and turning them in to whoever i need to. I could have went to the ER or urgent care for this matter!

Submitted my request at 11:04 pm MST. I received a message stating I would be contacted within 2 hours. I stayed up until 4:30 waiting. I tried to call text and email with no response. At 6:30 AM I got a text asking me to verify my Info since the patient was a minor. Text exchanges took over an hour for each response. At 9:53 AM they asked me which prescription I would like with a list of options. At 11 I asked if my prescription had been sent with no response. At 12:53 I finally was able to get someone on the phone and they said they would escalate my claim. It's now 3:49 and still have not heard from anyone and my prescription has not been sent yet. I have called 7 times to have them refund my money and after ringing for so long it just hangs up. Don't waste your time. I could have taken my child to the ER and been in and out faster than this and got more of a response for cheaper.

Great resource to have, especially for someone who travels a lot. I was contacted in a timely matter & was asked good questions about what was going on. I really like the process! My symptoms were passed along for another opinion, as well as what the best course of action would be. I will definitely use them again if needed!

I will be honest at first I was skeptical,then everything went wonderful! I sent in my med bottles and my picture and health information.
The Medical Team looked over everything… it is very PROFESSIONAL - then I received a text with all my medications and everything was totally accurate and sent electronically to my local pharmacy,I called my pharmacy and everything is totally accurate….this is a God sent as I'm totally disabled.
Please don't hesitate on contacting them you won't regret it,I'm telling my friends and family about this and the professionalism ~
Also everyone I spoke to in the call center were very nice and knowledgeable and that's a plus!
Thank You So Much! Irene A.

I was in a small gap period with changing health plans and docs and gor covid and bronchitis. I was able to get a prompt response from TelMDFirst, and get prescriptions very timely.
**Note that you are agreeing to a subscription, but it can be modified as needed.

I got swimmers ear infection on vacation, set up everything online paid the $ 29.xx received a call from Dr. within one hour and prescription was at pharmacy within an hour and a half after that.
Worked as advertised.

I was contacted via text within minutes. The Doctor was thorough in asking appropriate questions regarding my medical history and condition. I recently moved and was out of my prescription and had not yet established a new primary care physician. A real life saver. Thanks

You pay for one visit or you can join monthly/annual enrollment.
This is my second experience with this company. Same great service. Twice I requested & received exactly what I needed.
Both times were on weekends.
Got my script on Sunday. I was also able to dialogue with a nurse practitioner online who makes the magic happen. I trust TelMDFirst which is vital for one's plan of
Staying healthy while you may not have a primary MD.

Within an hour of signing up, James called to discuss my symptoms and went through a list of questions based on my online profile. Within 30 minutes of that call, I received the notification that my prescription was being processed. So convenient. Very happy with service.

Started registration where they took my money but it wouldn't go to the 2nd page to complete my profile. Tried using chat, calling, & contacting customer service through the form… can't get anyone to get back to me. All this money for no help & no response.

Called for my 14 yr old daughter while out of state on vacation. It took 2 hours for someone to call ( which I thought was a doctor and guess not). I could hardly understand her, spoke broken English. They said it would be about an hour for a call back after they reviewed her info and let us know about a prescription. HOURS later I finally found or the Dr assigned to get want in until 5pm Central time. Which was 1 hour before the pharmacy closed here in the state we were in. I called back 3 more times asking if they could hurry as the pharmacy was closing. They said they would send it over again letting them know of the closing time. I was told when they reviewed her stuff I would get a text letting me know. Here we are 24 hours later and still no text. Wasted our money! Thankful for the pharmacist at Walmart for helping as much as he could and guiding us for OTC meds to help. Don't waste your time money on this place!

I got charged for two months and they gave me two prescriptions that did nothing. I tried to talk to a doctor but that never happened. I dont't think there is a doctor there. I complained snd they hung up on me Before

First I spoke to a person who had very little knowledge if the English Language. I was told she would take down my information. I understood very little if what she had to say. They say you will speak to a doctor in a few minutes. After more than 3 hours wait, no Doctor only a Email telling you your prescriptions were sent to your pharmacy. I called them 4 times and on the 4th time they never answered the ohone. 80 bucks for this. I have no idea who the doctor was or if even there was a doctor. So be careful.how you waste your money. I know I will never be doing this again. For all I know the person was in China. So my stupidity.