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I bought a bunch of items because they were practically free. Items came and no problem. Next time I order and buy, stuff came all wrong. You gotta be some kind of special to have a racket that sends stuff right on first orders and then send garbage afterwards. You make millions before the public figures it all out. Pics below show what I ordered and what I got. Straight garbage. F these guys. Don't bother ordering because it is quite the scam.
Products used:
None
Date of experience: May 3, 2023
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Temu has a rating of 1.9 stars from 1,725 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Temu most frequently mention customer service, credit card, and poor quality problems. Temu ranks 69th among Social Shopping sites.
This company responds to reviews on average within 9 hours
As someone who has his trust issues with sites like this lmao, Temu's shipping game is honestly refreshing to see bc they don't make me feel like they just wanna scam me of my money. Most of my orders from Temu shipped within the delivery window they specify (sometimes it even comes a few days earlier) but they don't just leave u hanging when your order's gonna come late NO they actually give you some credit as an apology and I just think that that's a great way to make your customers feel like you actually give a frick abt them :)
Products used:
Kitchenware
Date of experience: February 12, 2023
I was told that my package was delivered and it was not. I have checked with all my neighbors have checked my mailbox and all around my house. They insist that I got my order and I did not. The tracking does not say your whole address it just says your city
Date of experience: April 1, 2023
Hello Denise, thank you for your feedback and we are sorry that you are experiencing difficulties with your order. If you haven't received your package, but your tracking status says it's been delivered, please follow the instructions in our support center to try to locate your package: https://www.temu.com/support/c3/my-tracking-info-says-my-package-was-delivered-but-i-havent-received-it-f-49-s-182.html. To help you locate your package, the best contact will be our shipping provider. Could you please call them so that they can help you investigate? If you don't mind sending us your order ID, please email us at rachel.zhang@temu.com, so we can help you to resolve this issue as soon as possible.
I think Temu is a pretty reputable site! I did some research and found out they're linked to a really big corp overseas that's known for their affordable price items and have a Boston-based HQ too, so its not a SCAM. From my research, they seem pretty legit! People just have to put aside their prejudice against them. I bought a couple of stuff from the site and the items were good + the prices were cheap so they're a fairly okay company IMO!
Tip for consumers:
Just give it a try
Products used:
Heat pad, lavender eye mask
Date of experience: February 5, 2023
Hello Jeremy, thank you for shopping with us and sharing your 5-star experience! We are happy that you are pleased with your items. Your feedback is extremely valuable to us as we constantly strive to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat, email us at help@temu.com. Best wishes, Coco
I sent back two items in one package and got email that they received only one item. They sent me my refund
And then again charged my Credit Card. It's not possible to receive one item when both items were placed as instructed into same package. Which make me think that either Temu employees are not honest or Temu taking me for a ride.
Date of experience: July 21, 2023
Hello Nune, thank you for reaching out and we are sorry you are experiencing difficulties with your orders. We care most about customer satisfaction and are always striving to improve. Your case is out of the norm. Please reach out to me directly at rachel.zhang@temu.com or message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
I have bought many things from Temu and only one or two item went in the trash. The kids clothes and women's clothes are made well and finished well. I have bought many tops from them and have been completely happy. Guessing sizes can be complicated. They are so much smaller than we. I can't complain other than the fraud rumors of the stealing our payment information.
Date of experience: September 1, 2023
Hello, thank you for your recognition. We are honored to serve you and we are thrilled that you like our platform and the products we offer. We hope to be able to continuously offer the best shopping experience to our customers on Temu. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat by this link https://share.temu.com/SIfmZCHAcBA. Best wishes, Temu team
I was supposed to receive my package on September 7. I saw it arrived to different locations...it was in West Palm Beach then it went to Miami and now it is in Orlando and I am I Hollywood Florida. It is going everywhere north to south and now going north again...seems to be they don't know how to handle deliveries.have a terrible delivery system.today September 12 still don't have my package. I placed the order on 8.29
Tip for consumers:
Very unhappy with temu
Products used:
None
Date of experience: September 12, 2023
Hello, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. Temu is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers at affordable prices. We work closely with trustworthy logistics partners to ensure that your order is delivered reliably and efficiently. Most packages arrive between 6-25 days. You can track your shipping status and see your expected delivery date directly in the Temu app or on Temu.com. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If your order arrives later than the estimated delivery date, you will receive Temu credits as a sign of appreciation for your patience. Finally, if your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you don't mind sending us your order ID, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA so we can help you locate your packages and resolve this issue as soon as possible. Best wishes, Temu team
You will not get your orders in less than 10 days. Your orders will often be sent by the cheapest form of transport, get lost, and customer service will do nothing to help you. Nothing in the sense that when you speak to someone in chat, they will give you an automated response they tell everyone, that "rest assured, your package is on the way." The quality of items is rock bottom awful and beyond cheap.
Tip for consumers:
Who wants to put up with packages constantly being lost and zero customer service? No one!!!
Date of experience: July 7, 2023
Hello Christine, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. Most packages arrive between 7-15 business days. You can track your shipping status and see your expected delivery date directly in the Temu app or on Temu.com. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If your order arrives later than the estimated delivery date, you will receive 5 credits (for standard shipping) or 13 credits (for express shipping) /(Temu credits) as a sign of appreciation for your patience. Finally, if your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you don't mind sending us your order ID, please email me at rachel.zhang@temu.com, or message us through Temu.com or Temu app live chat so we can help you locate your packages and resolve this issue as soon as possible. Best wishes, Temu team
Being this was my first ordering I was totally taken aback by the entire process. First, I ordered 02/22/23 not receiving a package until 03/06/23. Opening the package the realization that this was not any of the items ordered by myself. I ordered nail supplies and toys for my children. I recieved puppy clothes and fake foliage. I was given alot of irrelevant apologies. Resulting in no assistance in a refund or when I could expect anything. I was given vague information on time frames a handful of unwarranted lies. Nothing helpful at all so disheartening to say the least.
Tip for consumers:
This is not a trustworthy site. Use at your own high risk.
Products used:
Non of it is of value to me.
Date of experience: March 6, 2023
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. If you received the wrong items, you may apply for a refund by messaging us through Temu.com or Temu app live chat. Simply type “wrong item” into the chat, select the item from your order that is missing, and follow the directions on the screen to complete your refund application. If you don't mind sending us your order ID, please email us at rachel.zhang@temu.com, so we can help you to resolve this issue as soon as possible. Best wishes, Rachel
This site should be shut down they lie and mislead you on coupons and say your orders are shipped etc and they don't be, and they don't be wanting to refund they just keep y sending notifications to try to give you "discount coupons" to get you to shop from them.
Date of experience: July 21, 2023
Hello Tonya, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. Temu (tee-moo) is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers at affordable prices. We work closely with trustworthy logistics partners to ensure that your order is delivered reliably and efficiently. Most packages arrive between 7-15 business days. You can track your shipping status and see your expected delivery date directly in the Temu app or on Temu.com. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If your order arrives later than the estimated delivery date, you will receive 5 credits (for standard shipping) or 13 credits (for express shipping) as a sign of appreciation for your patience. Finally, if your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you don't mind sending us your order ID, please email me at rachel.zhang@temu.com, or message us through Temu.com or Temu app live chat so we can help you locate your packages and resolve this issue as soon as possible. Best wishes, Temu team
I bought two lunch boxes for my kids. I thought the lunch boxes on temu.com looked really neat with small parts for fruit or vegetables.
Unfortunately, the quality was terrible. The lid of the first box did was loose after a few days. But the second box was still good so we decided not to return the item. The second box broke after three months when I tried to close it.
The company declined to offer me a refund because it was more than 90 days (I was 15 days over the limit). I think a lunch box should last longer than three months. So what can I say? Design and shiping was nice and good. But the quality...
Products used:
Nothing. I had to throw away the broken lunch boxes.
Date of experience: March 6, 2024
Hello, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Just saw the earth day sale now and it just reminds me that Temu is ethical and promotes sustainability. It makes it so much easier to find items that are more environment friendly at cheap and low prices. Got a few LED lights to replace my bedroom lights so that I can save more on electricity and utility bills.
Products used:
lights
Date of experience: April 25, 2023
Hello, thank you for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please message us through Temu.com or Temu app live chat, email us at help@temu.com, or call us at 1-888-495-8368. Best wishes, Temu Team
Temu is my #1 shopping website/app and this is why. Last month I saw a lot of ads about Temu, so I tried it out. I ordered a mini mic, fake grills, three piercing kits (5-6 USD) and a laser for my brother (7 USD) They arrived in a time radius of 7-10 days (as promised) and were in good condition. 4/5, will use again
Date of experience: July 23, 2023
Hello, thank you for your recognition. We are honored to serve you and we are thrilled that you like our platform and the products we offer. We hope to be able to continuously offer the best shopping experience to our customers on Temu. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat by this link https://share.temu.com/SIfmZCHAcBA. Best wishes, Temu team
I order stuff on temu sometimes. The clothes are polyester which I expected from a Chinese company and they are OK but it's not something I would return because they are usually under $10 usd. Actually I order and I know some things will be fine and some things will go to Goodwill. The stuff is so cheap I don't even think it's about wasting my time trying to get a refund. I ordered some pet stuff and the quality was very good. They have some cute Knick knacks for the home and other cheap stuff. I buy sewing and painting brushes which I use and then throw out. It's a fun site to look at. Shipping has gotten faster and faster. I actually got an order delivered within a week right to my door on a Sunday.
Date of experience: September 14, 2023
Hello, thank you for shopping with us and sharing your 4-star experience! We are glad you found some items you love. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Do not buy here full of con artists, very cheap products. I ordered several products, and nothing worked properly. This site cannot be Trusted, I ordered wireless chargers for gifts and none of them worked I had to use a cable and the seller discontinued. Do not go by Reviews on TEMU those are paid reviews.
Products used:
Very poor quality, I ordered 3 heated jackets and they were as thin as a shirt and worked for a minutes it made me angry, They looked at us as stupid Americans. I won't return it because I probably won't get my money back. Going to change my credit card # before something else happens.
Date of experience: December 22, 2023
Hello, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Temu has a good customer service, unfortunately the temu company has terrible rules in changing address or order cancellation. But they found a way to rfund 100% of my products that was sent to a wrong address "still waiting for refund but received an email they will refund everything. Temu products are fair enough for their price. - i hope they keep improving and the customer service will continue to be superb at their jobs
Products used:
None
Date of experience: October 7, 2023
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. We appreciate you giving us another chance to serve you. Best wishes, Temu team
All though they have a lot of good stuff, I'm upset with how long it's taking to get my order shipped. I ordered a few items before my fiancé did and his was shipped before mine but my order keeps saying it's going to take longer then expected
Date of experience: March 7, 2023
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. Most packages arrive between 7-15 business days. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If your order arrives later than the estimated delivery date, you will receive a $5 credit (for standard shipping) or $13 credit (for express shipping) as a sign of appreciation for your patience. Finally, if your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is the most important to us and we are constantly working to improve our service quality. If you don't mind sending us your order ID, please email me at rachel.zhang@temu.com so I can assist with your order tracking and refund. Best wishes, Rachel
The quality of pretty much everything I have ordered from this site is absolute crap. It breaks after one use. It looks cheap. It's that cheap that I wouldn't go back to request a refund but what bothers me the most is the reviews. I have never seen a marketplace site where everything has loads and loads of excellent reviews. I am convinced these are fabricated, because nothing in that site is comparatively amazing.
Date of experience: July 26, 2023
Hello, thank you for shopping on Temu (tee-moo)! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. Best wishes, Temu team
I ordered 12 items from this joke of a company I only received 1 and it was broken. I keep getting credits but everything is always out of stock, after it's ordered. If you don't have it don't sell it. It doesn't take a genius to know that! Temu is ran by competent idiots. This company should fix all its problems before continuing. I will no longer use this joke a company.
Date of experience: March 23, 2023
Hello Juhn, thank you for shopping on Temu (tee-moo)! Your feedback is extremely valuable to us. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. We apologize for the inconvenience caused by the sold-out pre-ordered items. Due to overwhelming demand, we couldn't fulfill your order as planned. We are sorry for the inconvenience and frustration you have experienced, as we understand how disappointing it can be to have items in your order become unavailable. We're committed to improving our processes to avoid such issues in the future. We appreciate your understanding and hope to serve you better in the future. If you need further assistance, please message us through Temu.com or Temu app live chat, email us at help@temu.com, or call us at 1-888-495-8368. Best wishes, Coco
TEMU had my credit card on file from prior purchase (my big mistake). They then sent a package of items I didn't order and charged my credit card. The return was a fiasco which ended in me having to pay to return the items. I got the credit card company to reverse charges for the items. TEMU representative said they would refund any fees for return but after I incurred the fees and provided receipt they refused to refund my money. They are terrible to deal with. I spent hours trying to resolve the problem. I recommend you NEVER do business with TEMU. See TIME Magazine review: https://time.com/*******/temu-app-complaints/
Tip for consumers:
Representatives can’t understand English well enough to serve American buyers.
Products used:
None
Date of experience: October 17, 2023
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. We appreciate you giving us another chance to serve you. Best wishes, Temu team
I ordered product from this company and one of my orders wasn't there for me to view. I chatted with someone named Tello. They give you this BS about how they can't tell you anything 'because they take it very seriously'. Okay, I told 'Tello to ask me any questions so he can verify that I'm actually the one who purchased the one order which he said was different. I told him the mailing address was the same, the phone number was the same, the last name was the same, etc. He didn't care enough to help me out and pawned it off to another division. One of those "I escalated your case and someone will be getting in touch with you". I asked to chat with his supervisor and he blew me off.
Date of experience: September 12, 2023
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Yes, I finally succumbed to the Temu spin to win ads! Whether this was a good deal or not is hard to say. The quality of the items was not the best and who knows how these items will last. I purchased a white chunky knit sweater that feels VERY THIN. Striped knit cardigan that looks nice, but the material just feels cheap. Cheap plastic microwave food cover that looks like it's worth maybe a dollar. Heart "cardigan" made of polyester. Laundry room rug that's very thin. Food storage containers that don't appear very sturdy. Vegetable slicer, haven't unboxed it yet. Photos are deceiving I would say. This is dollar store stuff. Actually dollar store stuff is better quality. Ordered 9 items spent around $100. Probably won't reorder from Temu in the future. Cheap, throw away clothing and household goods. Still, they got the order right and delivered in a reasonable timeframe. So they get credit for that!
Date of experience: December 8, 2023
Hello Joann, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Don't fall for the hype. This company is nothing but a bunch of scammers they offer you all the stuff tell you they will do this and that and then they never follow through. You get all your friends to join up and try to get it free prizes and then they never want to give them to you it's just a scam. I have all of the messages with them Customer Service they just rip you off and then they try to blame it on something else or that you didn't do it properly or whatever their game is at the time. I highly recommend you delete this app and never touch it. It's a Chinese scam operation.
Date of experience: July 24, 2023
Hello, thank you for shopping on Temu (tee-moo)! We are sorry that you are having trouble participating in one of our activities. If you are not getting credit for an invite, please make sure that the invitee is a New User who is defined as a real person who (1) never had a Temu account before, and (2) within 24 hours after downloading Temu App the first time, registered a Temu account and joined the Referral Program by clicking on the unique link you shared. If you need help verifying your invites, please do not hesitate to message us on Temu.com or Temu app live chat. We would be happy to further assist. Best wishes, Temu team
I live in a community with 300 homes. There is a gate, but no person. There is a board with everyone's house number. Any delivery driver can press the house number on the board and it will ring the phone of the homeowner who can let them in. This driver left the packages on the ground at night 1 mile from my house at night where there are no houses! Temu refuses to pay. They say it was delivered! I wouldn't want anymore of their low quality junk!
Products used:
Never arrived
Date of experience: April 26, 2023
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. To protect your privacy, we suggest you contact our customer service through this link: https://m.temu.com/t/DryUwHpxjeA. You can also message us through Temu.com or Temu app live chat, email us at help@temu.com, or call us at 1-888-495-8368. We'll try our best to help find a resolution for you asap. Thank you and have a nice day!
Temu uses false advertising and photos to describe their jewelry. The jewelry you actually get looks NOTHING like the quality shown in photos. The clothing I have purchased less than a month ago is already falling apart. The fishland and farmland games are a total joke. You are guaranteed NOT to win any of the "Free" gifts you pick out without being 100 times more aggressive to provide the free advertising for them by getting more and more suckers to become new Temu users.
Not worth the time or energy to use this company. Product quality is okay at best, packaging is substandard at best, and as I've noticed recently Temu's prices are climbing. Better quality available elsewhere. Was really hoping to be able to get my girls a decent Christmas using this company, but they have proved to be a massive disappointment
Tip for consumers:
Avoid it. Garbage.
Products used:
Clothing, jewelry
Date of experience: November 15, 2023
Hello, thank you for reaching out. Temu is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers. We also offer flash sales, discounts, and promotions. Therefore, prices for the same items may change from time to time. They are guaranteed at the time of purchase. If you have any other question or concern, please contact us through www.temu.com/support-center.html or help@temu.com so that we can help you look into this right away. Best wishes, Temu team
My first order was a few kitchen things and they were so cheap that I figured I wouldn't be out much if they weren't very good. Everything I have gotten had been great quality, from earrings to silicone spatulas. I don't know how they can sell for these prices. Just shows the markup at most stores. I will continue to shop here.
Tip for consumers:
The items are just as they appear.
Products used:
kitchen items, jewelry, household small tools
Date of experience: March 27, 2023
Hello, thank you for shopping with us and sharing your 5-star experience! We are happy that you are pleased with your items. Your feedback is extremely valuable to us as we constantly strive to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat, email us at help@temu.com, or call us at 1-888-495-8368.
Temu is an online app that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022.
Start from Sep1st 2022 in the USA
Hello, thank you for shopping with us and sharing your 5-star experience! We are happy that you are pleased with your items. Your feedback is extremely valuable to us as we constantly strive to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat, email us at help@temu.com. Best wishes, Coco