TenorShare

This company's customer service is the epitome of disappointment, and I strongly advise against considering their services.

My experience with this company left me deeply dissatisfied and exasperated. It's almost as if they derive pleasure from causing distress to their customers. The encounter with their product and support was nothing short of appalling.

Initially, I invested in their product, ReiBoot, with the hope of recovering precious photos and videos from my 4th generation iPod. However, it proved to be a futile investment of both time and money. The data recovery process consistently crashed at approximately 25%, rendering the product practically useless.

Upon reaching out to their customer support to request a refund due to the product's failure, I was subjected to a convoluted series of troubleshooting steps. Despite clearly expressing my sole desire for a refund, I reluctantly followed their instructions in the slim hope of salvaging the situation. However, after weeks of fruitless efforts, they persisted in pushing for further troubleshooting instead of addressing my refund request promptly.

After enduring nearly a week of unsuccessful attempts to rectify their flawed product, they abruptly informed me that I was ineligible for a refund. Not only did they squander my financial resources, but they also drained my time, energy, and patience with their ineffectual support procedures.

Their purported "30-day money-back guarantee" displayed on their website is a deceitful ploy to entice unsuspecting customers into purchasing a defective product. They exhibit no intention of upholding their commitments or honoring refund requests.

Despite enduring their agonizingly sluggish support process and complying with their requests, I never received the refund promised by their "30-day money-back guarantee." It's evident that this company lacks any concern for customer satisfaction or ethical business practices.

Save yourself the hassle and steer clear of this company. Their product is flawed, their support is abysmal, and their assurances are hollow. I implore anyone contemplating their services to seek out a more dependable and reputable alternative.

I do a lot of tech work so in my profession I see all sorts of devices that are locked regardless of the issues such as the screen is locked or not the bottom line is that regardless of how the phone is locked Tenor share has a easy, relatively quick solution. Even better if for whatever reason you cannot seem to get it, their customer service is friendly speedy with responses and ready to find an outcome where you are both pleased. I own the program for both mac and for Android and it is the best tools I have ever used. I couldn't be more pleased. I recommend these programs to everyone!

When I purchased the product, there was a problem and I was very troubled. However, the inquiry method was clear and the questions were answered quickly.

This kind of strong support is also a source of peace of mind when purchasing products.

Thank you very much.

This program does not work on APPLE products as advertised. Company contact form set up to not accept your request for refund. This company searches your personal files for banking PW after downloading. Then accesses CC to begin submitting charges. This program is a financial hack set up. DONT BUY

I contacted TenorShare support for a subscription problem and I got a prompt feedback from Support and everything was fixed in less than a day. Super Service!
I used WhatsApp transfer software without problem. I was able to transfer all the conversation between IOS to Android successfully. Great product.

2 years ago I bought the 4uKey to unlock my samsung device. It worked like a charm so I bought it again. This time I needed to unlock my Iphone but I bought the Samsung version again by accident. The team quickly offered me the IOS version instead. I'm expecting it to work just as well as the last time. ;)

Doesnt recover all files, also had to buy a separate app. Dr fone. Found more files and extra files lost that tenorshare did not.

They wont refund you.
They say only 30 percent after maybe 2 hrs after purchase requesting refund

I tried the trail version and it was great, it worked without any restrictions, you can add your location address or latitude and longitude and it will take you to the place instantly. This is a really great app and I will recommend it to anyone

I used the Tenorshare iCareFone Transfer. It was really easy to use and it didn't take long to transfer my stuff from my android phone to my iphone. I'd say that the price is reasonable and I highly recommend their services!

We send a request that we would like to buy software for business and response was immediate and they were offering free trial for testing the software. That tells me about the professionalism of the company.

I find it disrespectful and dishonest with the consumer not to cancel the purchase, the ReiBoot program did not work to recover my iPhone and I cannot wait indefinitely for a solution, I have to take it to technical assistance and the company does not want to refund the amount I paid. Completely dishonest! I feel robbed!

So I have been taken (robbed) twice on this Samsung S21 phone. The first time was by the person that sold me the phone off Craigslist and it WAS NOT reset as he said. The second time was by Tenorshare. The website showed that the program they sell will fix Android 10 and up. The email I received from Tenorshare told me I need to purchase an unnamed 2nd program. I asked them specifically which one. No answer. But knowing that the program they sold me did not work, they offered me a 30% refund. SCAMMERS

I think that this is a scam! Their software only contained some instructions that you should follow, which of course did not work. Basically the same instructions that you can get for free on youtube. When I contacted their support for a refund I was asked to take a screen shot and send it to them etc... This all felt like a stall tactic t oget me to give up on receiveing a refund...

Awesome Software! I was able to remove the FRP also known as Google lock on a few of my Android devices very quickly and the good thing about it was the easy to follow step by step (with pictures) instructions on the software.

Order ******* - Tenorshare Review

I wanted to buy iPhone unlock software but after purchace I noticed it is Android software.(Thanks to the messy website design)

I did not download the software and imisatly created a ticket ask for refund.

I asked Tenorshare for refund or exchange with correct product.

The refused to help and said all sales are final and no refund.

Horrible customer support and shady business practices by Tenorshare.

I will open paypal claim, will write more review online until you fix this very simple issue.

There are 100s of alternative software doing excact job at a lower price.

Just search and save your time.

Stay away Tenorshare.

Horrible customer support by Tenorshare

One of the best recovery software I've tested. The software is very intuitive and easy to use. One of the best advantages, is the ability to recover a very wide variety of file types. Also many thanks to Zoe from customer service who quickly and efficiently answered my questions about the terms of use.

You can trust to have a great experience no matter what product you get from them. You will be happy.

Purchased TenorShare 4UKey a year ago to unlock an iPhone because it claimed it could unlock the phone without data loss. It unlocked the phone but the contacts, messages, and data were lost. Did not use it again and never canceled. Had not thought about it until it recently showed up on my CC statement. Found the only way to contact them was with a support ticket. They will not refund the renewal because it is automatic and their policy is no refunds. So I paid for an application that did not live up to its claims and then auto-renewed and charged me the 2nd time. They did send emails but they were not viewed until looking for them. The bottom line is bad product unless all you want is the phone unlocked and do not care about the data being lost, and poor policies for the customer.

This is the second company I have purchased this type of software from. The Tenorshare software has been easy to use and the customer service response has been swift. I'm a happy, satisfied customer and I would purchase from them again.

IAnyGo is absolutely a great application. I've been using this app for a while now, and I must say it's been a game-changer. Its user-friendly interface, along with its impressive features, has made it an indispensable tool for me. I highly recommend giving it a try – it's definitely worth using.

My iPhone 7 was stuck at the apple logo and I was looking at 6 months of data loss. Apple support told me my only option was to do a factory reset or to send out my phone to one of those very expensive data recovery companies. I wasn't satisfied with this so I did my own research and found Tenorshare Ultdata. I purchased the one year subscription for about $60. Using it, I was able to repair my phone, and recover all my photos, text and whatsapp data, and app data. The instructions were clear and the program was easy to use for a tech novice like me. I'm grateful to Tenorshare for helping me preserve all those memories.

After reading a glowing description of the repair possibilities of ReiBoot I bought the Android version only to find upon installation that it only will even analyse Samsung phones. Completely useless for my LG.

Program didn't work then they didn't want to refund. They said they would give me a lifetime code but never did. Idk ill probably never come back to this software. The whole experience was frustrating.