• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user elies29
AE
1 review
0 helpful votes
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September 2nd, 2021

I purchased the WhatsApp Transfer solution and used it, and sent an email to cancel the service before renewal since I do not need it anymore; However, I didn't get any reply and the service was renewed. I submitted many refund requests and they are declined; Although I shared the email I sent for cancellation and all the details.
That's really unprofessional.

Thumbnail of user johnson.man
Hong Kong
1 review
0 helpful votes
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October 7th, 2023

I use in an Android and then iPhone simultaneously for years. My WhatsApp was installed it in Android device. One day I want to transfer WhatsApp messages from android to iPhone. The official way is to reset iPhone. I did a research from the Internet and found iCarephone. This software is easy to use. I finally transfer my WhatsApp message from android to iPhone with any issue

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Value
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Thumbnail of user ahmed.eltayb89
Egypt
1 review
0 helpful votes
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October 7th, 2023

Great software and the customer care is fantastic when you have any technical issues, they will solve it in record time. And This software is very easy to use and fast enough
I will recommend your product to anyone
Thanks
Ahmed Eltayeb

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Thumbnail of user briantmac92
Oregon
1 review
0 helpful votes
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October 7th, 2023

I have struggled with unlocking old phones I've forgotten my passwords too for years now. With Tenorshare I was easily let into my phones without any trouble at all... I couldn't believe it. All those years all I needed was Tenorshare.

Thumbnail of user tabatha.cann
Australia
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

I have purchased 3 products from Tenorshare and the ultdata for iios is amazing, i was able to retrieve data and photos that i had lost saving me a lot of money and time.
Customer service is great happy to help with any queries that i may of had.

Products used:
digital

Service
Value
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Quality
Thumbnail of user shaneb239
California
1 review
0 helpful votes
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May 4th, 2021

I chose to order from their site because of their refund policy in the event that the software does not work. After working with support to resolve the issue, support told me that the software would not work on my device at which point I requested a refund.
- The first response said I could get a replacement product. I declined and asked for a refund instead.
- The second response said I could get a 50% refund. I declined and asked for a full refund.
- The third response said I could get a 70% refund and it was my "last chance to deal with this amicably" and to at which point I was forced to deal with them through my credit card company.

I would advise everyone to stay away from this company.

Tip for consumers:
Stay away from this company. Their product does not work and if you have an issue they treat you with hostility.

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Thumbnail of user walterh493
Wyoming
1 review
0 helpful votes
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November 16th, 2022

I had a major problem with several phones that I have not used in a long time, and therefore forgot the password in which I initially put on those phones. With Tenorshare software I was able to unlock all of those smartphones. I am glad I found out about this software.

Products used:
Password Unlock Software 4uKey - Android Screen Unlock

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Value
Shipping
Quality
Thumbnail of user phillips227
Florida
1 review
1 helpful vote
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July 23rd, 2020

Claims to repair any Android devices. Does absolutely nothing for Motorola phones. Tried getting a refund and PayPal just conspires with the scam artists and denies claims. Ended up disputing with the credit card company to get a refund. Don't fall for their lies and deceit!

Tip for consumers:
AVOID AT ALL COSTS!!!

Products used:
Android rescue/repair

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Thumbnail of user amitj43
India
1 review
0 helpful votes
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November 3rd, 2021

I really liked the tenorshare and especially their support team (Violet was the one who helped me), who helped me to solve my doubts and queries of their product. I would clearly recommend their products to anyone who is facing troubles with their phone, ipads or laptop. And another good thing is they give you back your money, if it dosent solve your problem, so there is nothing to worry about.

Products used:
Reiboot

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Thumbnail of user steves2500
Canada
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

I purchased 4ukey android unlocker and it did not work on my phone. Tech support told me it wont work on my samsung j3. When I asked for a refund (it says 30 days money back guarantee)they first offered 30% refund and when I said no a 50% refund. This is a scam don't trust these pricks

Tip for consumers:
Scammers in China

Products used:
4ukey

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Thumbnail of user gstg35
California
1 review
0 helpful votes
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October 7th, 2023

The application is user friendly and very easy to use! I use this app for a variety of reasons. I used it for Pokemo Go, getting on Yelp restaurant waitlist (as u have to be within 5 miles to get on the waitlist ahead of time). I've also used this app to fool people where I'm located. Mostly used to use this app to be at places where I'm supposed to be but I can sneak off and do other things. You can also use this for work phones that require gps to be turned on so your company can track you. This app is amazing!

Tip for consumers:
Amazing company who listens to customers!

Products used:
Ianygo

Thumbnail of user khanc5
GB
9 reviews
14 helpful votes
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April 13th, 2022

Seriously people. Do NOT part with any money with this corrupted scamming company. They can NOT recover your data. And will refuse your refund. They've scammed me. Do NOT believe the positive reviews either.

Thumbnail of user boudreauxquincy
Louisiana
1 review
0 helpful votes
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October 7th, 2023

Tenorshare is awsome, the best site for unlocking any locked mobile device and they have great customer service. I would suggest tenorshare over any other webstore for unlocking devices they're very reliable and have the best price deals at a fair rate.

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Thumbnail of user georgec1868
Australia
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Soon after purchasing 4DDiG File Repair, this product keeps failing, repeated Export Failures come up, I present issue to Tenonshare, they keep stalling, send many emails asking for data, video formats, original video file formats Error Logs, screen dumps, which have been sent several times previously. Then they recommend using a different product to fix the product thats failing. See attachments. Selling a Product that repeatedly fails is fraudalent. I have asked for refund, to which they are keeping me in a 'holding pattern', sending me more emails wih questions I have already answered, or recommending me to buy another product! This is what they do, to try and frustrate you so you go away, I'm not going away! I suggest everyone keep away from this business based on my experience.

Tip for consumers:
Very frustrating company to deal with, take too long to resolve issues. Still waiting for mine to be resolved.

Products used:
Tenorshare 4DDiG File Repair

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Value
Quality
Thumbnail of user dyland316
Canada
1 review
0 helpful votes
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October 8th, 2023

I've been using Tenorshare IAnyGo for quite awhile and I've always had a really positive experience. The product works extremely well and the support team is very helpful. I was struggling to set it up, but Natalia from tenorshare was very helpful and had it sorted out quickly. I would highly recommend tenorshare products and especially IAnyGo.

Products used:
IAnyGo

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Thumbnail of user victorm843
Virginia
1 review
0 helpful votes
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October 28th, 2023

They respond fast asf,they don't play games with the software,everything is exactly how they say it is.They care about the customer and their business at the same time,when are business and the ethics of it are use right.

Thumbnail of user pauljcracknell
GB
1 review
0 helpful votes
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October 7th, 2023

I originally downloaded Tennorshare Reiboot in the hope that it would repair a couple of faults that had developed in my old iPhone after a software update.
At first I was frustrated because it appeared that the software was unusable without a minimum of a 1 month subscription. However, the company generously offered to send a 1 month registration code free of charge in exchange for a 5 star review. Now I consider that to be great customer service.

Products used:
iPhone repair software

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Value
Quality
Thumbnail of user russells407
Oklahoma
2 reviews
3 helpful votes
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August 22nd, 2021

We have tried tenoshare free subscription a year ago. Well guess what, they will keep your billing information and will charge you a year later. And their explanation: "On the purchase page, there has a reminder that this is an auto-renewal license and can be canceled at any time." I have send them a cancellation notice and asked them why wasn't I reminded. Their reply: 'Please check your spam folder' Which is a another BS to get your money. Please stay away from this company, Their program would not even work half of the time. Very unprofessional and not a trustworthy company at all.

Tip for consumers:
All small cell phone business that deal with data recovery for customers.

Products used:
Data recovery for IOS and Android

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Thumbnail of user andrei.bozan
Romania
1 review
0 helpful votes
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October 7th, 2023

I used the iCare Phone Transfer tool for transfering the Whatsapp chats from Android to iOs and it worked flawlessly. It's also quite user friendly and some extra steps for other similar tools were not needed with this one. I haven't explored the tool for other jobs, but at least for chats transfer I really recommend it.

Products used:
software

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Thumbnail of user marc2bon
Eswatini
1 review
0 helpful votes
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October 7th, 2023

So far, I am getting great results... What I could not do with iTunes seems to be resolved by this product.
Background
I am currently in eSwatini with very little computer support available, so this product has been very helpful. I was recently given an old iPhone 10 by my daughter which I did not try to use at first. Misfortune struck when somebody stole the other phone and I had to move over to the iPhone as my daughter could no longer remember the password.

This is where Tenorshare has really helped. At the moment, I am on about the tenth re-try of various options, including some very helpful attempts (which unfortunately did not succeed) by Phila at the Apple dealer in Mbabane, eSwatini (previously Swaziland).

The great news is that it looks like Tenorshare's software will be able to do what I could not get iTunes, etc to do. So I am very hopeful and hopefully will be extremely happy quite soon. I will update this review to let you know my progress. Thanks to you Tenorshare!

Tip for consumers:
So far the product is straight forward to use. I can return to this site to add more

Products used:
ReiBoot

Thumbnail of user shellyg107
Philippines
1 review
0 helpful votes
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January 20th, 2021

This company does not refund! AGAIN! They DO NOT give a refund when their product does not work! They will offer you a discount to a new product instead. Why would I do that if I am not satisfied in the first place?

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Thumbnail of user saiv20
India
1 review
0 helpful votes
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October 15th, 2023

It was be awesome great tool working good without any problem people who are always be a good customer support it 100 dam sure to go a head to purchase tenorshare for ur work
It worth tnq tenorshare for good service

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Thumbnail of user nikkiee2
Monaco
1 review
0 helpful votes
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March 13th, 2022

For free I can do a factory reset, which is basically what I just paid nearly 60 euros for. What a ripoff, nowhere in the advertising does is say that my data will be wiped when using tenroshare's app. I found that out only after I had paid. No ability for a refund anywhere either.

Thumbnail of user nassimr5
Australia
1 review
0 helpful votes
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January 3rd, 2024

Their customer service & refund policy is awful. They even don't understand your issue, I am not able to Bypass the phone with this rubbish app, The App is 4Ukey. They just repeat some unnecessary words in response & think it is just a robot. Don't waste your money if not work for you, there is NO REFUND POLICY AT ALL.

Tip for consumers:
Their customer service & refund policy is awful. They even don't understand your issue, I am not able to Bypass the phone with this rubbish app, The App is 4Ukey. They just repeat some unnecessary words in response & think it is just a robot. Don't waste your money if not work for you, there is NO REFUND POLICY AT ALL.

Products used:
Application
4Ukey
Tenorshare.com

Service
Value
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Quality
Thumbnail of user daviidjek71
Washington
1 review
0 helpful votes
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October 7th, 2023

The people at Tenorshare are really great people to work with. They are very willing to help with any problem and their software is exceptional. I bought 4mekey and it works flawlessly. Best people I've ever dealt with.

Products used:
4mekey

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Angel H.
Typically does not respond to reviews

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