• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user daviidjek71
Washington
1 review
0 helpful votes
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October 7th, 2023

The people at Tenorshare are really great people to work with. They are very willing to help with any problem and their software is exceptional. I bought 4mekey and it works flawlessly. Best people I've ever dealt with.

Products used:
4mekey

Service
Value
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Quality
Thumbnail of user reynaldof10
Canada
1 review
0 helpful votes
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January 17th, 2023

Bought this software to remove a forgotten password. I was in the process of removing the passcode until I get a popup. I stopped the process. I don't want the data erased. I asked for a refund cause I simply cannot use this product. Of course they refused because unfortunately they are crooked. So beware of this company. NEVER buy anything from Tenorshare.

Thumbnail of user christinag952
Tennessee
1 review
0 helpful votes
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May 13th, 2023

They said that I could put my phone in and out of recovery mode for free well it put it in recovery mode for free but then it made me pay to get it out but wait there's more I paid and tried to get it out it keeps telling me that it needs to be system fixed it didn't work so I pushed everything they wanted me to do now they tell me my registration code doesn't work it's horrible you can't talk to anybody nobody cares there and nobody called you back it doesn't work they don't refund your money and that's the bottom line

Tip for consumers:
This is a ripofff

Products used:
None

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Value
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Thumbnail of user jh1120
Texas
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Would give zero stars if it were an option.

Purchased UltData for Mac. Program did not work as desired. Tech/Customer support contacted on day after software purchase. Tech/Customer support supplied another program, ReiBoot, which did not work either. Tech/Customer stated I would need to take my device to a repair shop to check if there is a hardware problem & then provide the test report. Ummm, no, I am not going to go to additional expense & effort for this company to honor their supposed refund policy. 14+ email exchanges & 25 days later, they continued to fight against providing a refund... and did their best to push this exchange outside the 30 day window, thus relieving them of the possibility of a refund. Ultimately was able to recoup a 75% refund.

AVOID! AVOID! AVOID! You've been warned...

TLDR: Don't buy their software, it is waste of time and money, & the refund policy is fake! -- they will start saying it is hardware failure/issue and will not refund.

Tip for consumers:
AVOID! AVOID! AVOID! You've been warned....

Products used:
UltData (Mac), ReiBoot (Mac)

Value
Returns
Quality
Thumbnail of user pradeepn25
India
1 review
0 helpful votes
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December 13th, 2023

Basically its not working and when tickets are raised they direct us to new software purchase which doesnt work

Going around lost almost 100 $ USD Plus so users dont tempt see free use actually it not free more over it wont work even if you buy

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Value
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Thumbnail of user josem1482
California
1 review
0 helpful votes
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April 25th, 2022

I needed to remove icloud lock, use 4MeKey from TenorShare
It is very easy to use, it comes with very clear instructions.
I had a question to the customer service and they answered me very quickly and kindly.

Tip for consumers:
it is a real site and with a product that really works as described and with clear step by step instructions.

Products used:
i use 4MeKey its an icloud remove service

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Value
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Thumbnail of user tinamitterlehner99
Austria
1 review
0 helpful votes
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October 7th, 2023

Thank you for the good customer service and for all the effort I can recommend. I will try to repair my cell phone with the free version where data is not lost and I will hope for the best and think it will work otherwise I will get the paid version get it and try my luck I'll post a comment again when I've made it

Thumbnail of user peterj902
Hong Kong
1 review
0 helpful votes
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November 22nd, 2021

My wife and I used to use Android phone. On her birthday, I bought her a iPhone. Everything is good except transferring whatsapp data. My wife's phone is HTC old model. After spending hours after hours to search how to transfer the data from Android to iPhone, I pick Tensorshare. It helps me transfer all the data from Android to iPhone perfectly! I rate 5 star for this software.

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Value
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Thumbnail of user robertpauldutton
GB
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

I had tried everything to restore the WiFi connectivity issue I was having my my iPhone 6s. Soft, hard reboots did nothing neither did restoring it to a previous backup. Enter Reiboot - did a standard 'clean' and it brought it straight back to life. Fantastic bit of kit!

Products used:
Reiboot

Service
Value
Quality
Thumbnail of user melissal1117
Canada
1 review
0 helpful votes
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July 4th, 2021

I had a problem booting up my iphone. It seemed to be stuck and it would not load. I tried TenorShare Reiboot and it was the only program that seemed to be able to communicate with my phone! It was very helpful and I definitely recommended this product. Customer service response was prompt which was also very appreciated!

Thumbnail of user yaohong88888
TW
1 review
0 helpful votes
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October 7th, 2023

I bought TenorShare and have been using it for more than a month. For me who rarely download and buy software, this software is very convenient to use. It is suitable for people who rarely use it. It is very accurate and fast. It is highly recommended. I also read it at the beginning. I bought it after being introduced by a youtuber. It's really good.

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Thumbnail of user samuelv138
Arizona
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I bought the software to remove a timeout due to a malfunctioning screen. Their site stated that there would be no dataloss, I bought the software and paid my 35.00 it erased everything off of the phone. Including very important pictures that were taken recently that had not backed up yet and cannot be replaced. I contact support and im told "we are sorry we can give you a free lifetimg access to anything we sell. I have paid a company to try to recover software and im being told that not only did Tenorshare erase the softeare, they did a deep erase and cannot be recovered. This company is a fraud

Tip for consumers:
avoid at all costs

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Thumbnail of user ramh2
Israel
3 reviews
0 helpful votes
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June 29th, 2022

For the past two months I have been trying to hack into an Apple Mini iPad 3 device which I forgot its details, password and Apple account. After I failed I was in touch with customer service and they were in touch with their developers. The response via email was quick considering the time gaps and I was given a number of ways to solve issues that prevented me from succeeding in hacking. I finally succeeded. It is of course important to clarify that this is not a stolen device but my device that I forgot the login details for. I would like to praise the customer service and the developers of the company who did their best to help solve the problems I encountered. The software of this company and their service is excellent. Highly recommend the TenoShare company and their software 4MeKey.
Highly recommended. In the picture you can see the device and their software in the background. As stated highly recommended.

Tip for consumers:
Highly recommend the company and their software.

Products used:
Tenorshare company, 4mekey software.

Service
Value
Shipping
Quality
Thumbnail of user josephw1745
Texas
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

I have been using this product 4 a couple of years now and it's amazing. Both the iPhone and Android products are fantastic. I have saved a ton of clients from bricking their iPhones with the 4uKey product set. I give this product and company 5 stars pick up a license you won't regret it.

Products used:
4uKey iphone

Service
Value
Shipping
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Thumbnail of user jayl683
Canada
1 review
2 helpful votes
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January 5th, 2022

DO NOT USE! The software did not fix anything and was a huge waste of my time and money. When I asked for my money back as per the "30-Day Money Back Guarantee", they told me they would offer me another free service instead. I don't want any more of your useless software, I want my money back.

Tip for consumers:
Don't purchase this software

Products used:
Reiboot

Service
Value
Returns
Quality
Thumbnail of user jakem552
New Mexico
1 review
0 helpful votes
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March 29th, 2022

All it ever did was recognized your tablet that it was connected to there 4ukey and after the 4ukey software did it's thing, at the end of the process, the software didn't remove nothing. It's full of $#*!. Don't buy. It's a waste of your hard earn money!

Thumbnail of user marf15
Vermont
1 review
0 helpful votes
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February 15th, 2022

STAY AWAY FROM them… this software does not work and does not do anything of what they advertise. Refund will never happen. They take long time to answer emails and always giving the way around not to do the refund and at the end they ignore you. The worse purchase ever… do not trust them.

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Thumbnail of user badrbahakeem13
Saudi Arabia
1 review
0 helpful votes
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October 7th, 2023

I recently had the opportunity to try the Tenorshare Whatsapp transfer software, it transfered my data successfully to my new phone. I tried to transfer my whatsapp data many times, but this software solved it. And I should mention that the costumer service employees were so cooperative and helpful.
I recommend this Tenorshare software.

Service
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Thumbnail of user dashk
Suriname
1 review
0 helpful votes
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August 1st, 2021

Love the service and thank you so much for the service too... but i really need to fix the iphone... because i have lots of familie pictures inside and i really dont want to lose it... so if you can help me, i would appreciate it thank you

Thumbnail of user anfase1020
AE
1 review
0 helpful votes
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October 7th, 2023

This software is really helpful and quick to use. It is immediately usable. It supports a variety of products. If you choose to buy software, a lifetime license is offered.

The ideal solution is to use this program; let's put it to use. Highly recommended Tenorshare 4ukey.

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Thumbnail of user drewanddonnaforever
New York
1 review
0 helpful votes
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October 7th, 2023

Customer support is the best way to do business with helpful people like tendershare has they are all very nice and back you with the help you need to get back to things like living thank you for all your support

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Thumbnail of user hafizomer7777
AE
1 review
0 helpful votes
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October 7th, 2023

I recently had the privilege of using the Tenshore 4mekey software for smartphone solution and management, and I'm absolutely thrilled to share my experience. In a world where our smartphones hold our most valuable memories and crucial information, finding a reliable and efficient solution for data backup and management is paramount. Tenshore 4mekey not only met but exceeded my expectations in every aspect.
I wholeheartedly rate Tenshore 4mekey with a perfect (5/5 Stars). It's rare to find software that not only fulfils its promises but also sets new standards for smartphone data management. My heartfelt appreciation goes out to the Tenshore team for developing such an outstanding and transformative product. Without a doubt, and I enthusiastically recommend it to anyone in search of an efficient, secure, and unparalleled smartphone management solution.

Products used:
Software (4uKey, 4meKey)

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Value
Shipping
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Thumbnail of user shifanm
Sri Lanka
1 review
0 helpful votes
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January 28th, 2024
• Updated review

This software must have every mobile user and technicians.very helpfull for all mobile devices.ivhave beef using for last 3 years and absolutely fine
Thank you

Products used:
Tenorshare 4u key

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Wonder full software
October 5th, 2023
Verified purchase
• Previous review

Usefull software I used so far.it's easy to install and use.and it's also help to phone update software issue and unlocking services

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Thumbnail of user tunnerro
California
1 review
0 helpful votes
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October 7th, 2023

Tenoshare provides adequate service which works across platform to unlock and mobilize all types of phone OS and android, to be specify IOS. The customer service are very reliable and pro and quick response.

Tip for consumers:
Great service and app

Products used:
Ireibot, 4ukey

Service
Value
Shipping
Quality
Thumbnail of user goraomsk9
RU
1 review
0 helpful votes
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October 7th, 2023

I figured out the reason a bit. You are using the open library sweetalert 2.0 on the site. A programmer from Ukraine modified it. Now everyone who logs in from the Russian domain starts playing the Anthem of Ukraine in the cycle. No code works anymore. I tried to purchase Tenorshare iCareFone. I couldn't buy it. Unfortunately, the war has reached open code libraries (No user from the Russian segment of the Internet can now purchase your software.Peace to all!

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Angel H.
Typically does not respond to reviews

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