• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user jaredkhan34
TT
1 review
0 helpful votes
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October 7th, 2023

I was having problems with with the purchasing process and wasn't allowing the order to go through and I sent a report to the customer support and they have been very supportive and very responsive so far, great customer support!

Thumbnail of user georgeg1716
Georgia
1 review
0 helpful votes
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August 12th, 2023

I purchased a product and it didn't work for my iPad. I had to go to the shop and get it done. I asked for a refund and they would not give me one. I literally said I want a refund and they was like "I'm sorry things didn't work for you but we canceled your order." Yeah you canceled the recurring order but you didn't give me a refund for what I paid.

Thumbnail of user joep1565
Florida
1 review
0 helpful votes
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December 5th, 2022

Had issues and the problem was solved asap great service thanx i purchased the iphone unlocker and the laptop didnt have enough hard drive for the product switched to desk top the product is for 5 phone not 5 computers?i think i got that right lol

Service
Thumbnail of user kosio
Canada
1 review
0 helpful votes
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October 29th, 2023

I hope u read these negative reviews before purchasing. They took my money for a stupid lifetime license that does not work on my laptop. I tried to download and it didn't work out and I can assure you that they do not refund because they know their services does not work. My 124 dollars is stuck somewhere and they have vehemently refused to refund me. PLEASE STAY AWAY. THEY ARE SCAMMERS

Tip for consumers:
They are scammers

Products used:
T

Service
Value
Shipping
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Thumbnail of user mahfouzmaa
Hungary
1 review
0 helpful votes
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October 7th, 2023

It is amazing...
I forget ny ipad password and i find noway to solve this problem till i used this app
I used it succefully and i advise everyone to use this application.
Thanks to you for this useful application

Thumbnail of user andrel161
Brazil
1 review
0 helpful votes
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September 30th, 2021

I was pretty scared to change phones from an IOS to an Android. The mais issue was the transferring of my WhatsApp data from one system to another. After a quick googling, TenorShare was the chosen software. Imagine my surprise when I finally saw everything transferred as I wanted.

Tip for consumers:
Just follow the steps given. it should work fine

Products used:
whatsapp transfer

Service
Value
Returns
Quality
Thumbnail of user basic.knowledge96
Washington
1 review
0 helpful votes
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October 7th, 2023

I bought the product and it is saying that I already exceeded the number of computers available to register on the account, I never got the chance to register my computer and that's why I'm doing this rating so I can get a new code. Shouldn't have to go through all this cause I should get what I bought but here we are...

Thumbnail of user ebaadraheem852
Pakistan
1 review
0 helpful votes
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October 7th, 2023

This is very good to help others when they need this business will be gone successful i try the trial version it scans my data but does not recover it

Products used:
Tenorshare 4DDiG

Service
Value
Shipping
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Thumbnail of user dudgnsakstp93
KR
1 review
1 helpful vote
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February 26th, 2024

Thanks to this program, I was able to recover the precious picture that I almost lost.
Thank you so much!

Tip for consumers:
Good. Thank you!!

Products used:
Shoes

Thumbnail of user cm1031
Canada
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

I purchased a year's subscription with tenorshare for my androids and I was blown AWAY at how much support and care they have for Thier customers, it's hard to believe they could get back to me and solve my problem, questions, and helped me along my journey, I'm older and learning things online can be such a pain, but Thier site was super tidy and clear so I was able to navigate even with little knowledge, I'd shopped around first and I use honey, right away there were coupons and I spent a good amount LESS than what I'd planned for. So overall I'd give them a10 star review if this site let me! Thanks guys and gals at tenorshare, you rock!

Tip for consumers:
Download a coupon app like Honey, I saved 30 percent!

Products used:
Both the 4ukey and the 4mekey subscription for one year.

Service
Value
Quality
Thumbnail of user elenastrizhack
Ukraine
1 review
0 helpful votes
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October 7th, 2023

I need to say it was a big pleasure to work with the customer support of TenorShare. Quick processing of requests! Great solutions proposed!
Thank you very much!

Products used:
software

Service
Value
Shipping
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Quality
Thumbnail of user ajiteshm
India
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

I purchased the Tenorshare ICareFone for Whatsapp Transfer (Windows) software for migrating my Whatsapp data from the old Android device to a new iPhone 12. The software works as advertised and makes the entire transfer process (which isn't natively supported by Whatsapp yet) very smooth and user friendly. When I needed to cancel my subscription, I was provided prompt customer support too by the Tenorshare team and that is much appreciated. I would definitely recommend this product to anybody looking for a smooth transfer of all their Whatsapp data from an Android to Apple device!

Products used:
ICareFone for Whatsapp Transfer (Windows)

Service
Value
Shipping
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Thumbnail of user abdul.hakeem.mohd.yunos
Singapore
1 review
0 helpful votes
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October 7th, 2023

I had to change my macbook and needed a new license from Tenorshare as the previous one i bought only allowed me 1 macbook registration. The support team reached out and graciaously gave me a new license code without any charge.

Thumbnail of user kevinl1538
Canada
1 review
0 helpful votes
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April 22nd, 2021

Found a Ipod Touch 7gen that was locked to a online user account, so i googled how to do this and this was the first output when researched unlocking, after reviewing i purchased 100.00 worth of software to unlock a 200 ipod, so not a bad deal, told it was my bad because the unit was running IOS 14. 4. 2 and they do not have the legal jailbreak for it, and send one in the package that is clearly not the latest version, so i purchased the software and less then 24 hrs, i requested a submission of refund, they 100% refused and fully blamed the incorrect purchase on me, and not the fact of it would not work with this specific ipod because of this companies inabilities... STAY AWAY **************%

Tip for consumers:
Stay Away

Service
Value
Shipping
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Thumbnail of user msamygin
RU
1 review
0 helpful votes
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October 7th, 2023

Great app! I recently switched from Iphone 11 to Realme GT2 Pro, everything was perfectly transferred except for Whatsapp chats and media files. Well, then the search for a method for transferring Whatsapp chats from Icloud/ Iphone to Android began. I watched a lot of videos on Youtube and read a lot of information on the Internet, until I found an application based on reviews - Tenorshare iCareFone Transfer (Window version). A very convenient and simple application. You can either transfer Whatsapp chats from Iphone to Android directly by connecting both devices to your computer, or by making a backup copy of chats from Iphone on your computer, and then restore to Android. I can only wish the developers to continue working on the application and improve it. I recommend it 100%!

Service
Value
Shipping
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Quality
Thumbnail of user josepho735
Massachusetts
1 review
3 helpful votes
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July 28th, 2022
Verified purchase

Tools didn't work as advertised and didn't support my phone, company won't refund, instead just keeps sending pictures of their refund policy, customer service isn't the best.

Thumbnail of user mariaeugenial
Argentina
1 review
0 helpful votes
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September 16th, 2021

It really saved me. I had to transfer all my whatsapp messages to my new phone through this app cause something was wrong with the whatsapp's backup copy and i couldn't do it. If i hadn't have this i would have lost all my information.

Thumbnail of user whlotus2014
Canada
1 review
0 helpful votes
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October 7th, 2023

I would totally trust this company and its products. My boss was locked out of his old phone he uses for business and it was stuck in a loop with Google sign in which he had forgotten the password(he has so many). He had given me his Samsung Galaxy S7
This program was compatible with ALL Android phones and I was able to remove the loop by Google and as well remove his main password, giving access to his phone without the need to delete all his data and restore his phone to factory settings

Thank you

Tip for consumers:
Tenorshare is a trusted provider of software

Products used:
Software

Service
Value
Shipping
Quality
Thumbnail of user mariof193
Brazil
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Não enviaram o código de uso até hoje, meu conselho é não comprar nessa empresa pois os mesmos não respeitam os clientes, pegaram meu dinheiro e não dá a mínima isto desde 2023

Tip for consumers:
Devolve meu Dinheiro ou envie meu código

Products used:
Nenhum, eu paguei e não me enviaram meu código para uso

Service
Value
Shipping
Returns
Quality
Thumbnail of user tramainej2
Pennsylvania
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

I emailed support and they helped me. I greatly appreciate you guys! This was a painless process. Will continue business! Will refer to all my friends.

Thumbnail of user anileyaqobi13
Afghanistan
1 review
0 helpful votes
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October 7th, 2023

I am very grateful of Tenorshare app and team, it helped to solve lots of my problems with my phone, I hope which we would be witness for your more develops.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nemani679
Fiji
1 review
0 helpful votes
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October 7th, 2023

I recently purchased 4uKey for my pc but later had to factory reset my pc because it was slow. But in the process of reseting it Tenorshare software was also uninstalled in the process. But thanks to the Tenorshare support service for their excellent assistance and prompt response. Thank once again.

Thumbnail of user fernandog218
California
1 review
0 helpful votes
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February 24th, 2024

I had an issue with my product the service team quickly fixed my issue. Also this product works great for my business so its a must to have.

Thumbnail of user erice807
Florida
1 review
0 helpful votes
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May 2nd, 2022

I have three different versions of this company software (Tenorshare 4uKey, 4MeKey, and 4uKey for Android). I purchased 4uKey for a specific feature and when I tried to use it, the phone was not supported, which was not stated upfront. They wouldn't refund my money and offered another product (4MeKey) for free. Same thing happened recently when I purchased 4uKey for Android, once again, the phone model was not supported, no refund, and offered another product. I will never purchase anything else from this company. If they really honor their product, they will either add the support for the phone or return your money. Buyer beware.

Tip for consumers:
Buyer beware, they do not give a refund.

Products used:
4uKey and 4uKey for Android

Service
Value
Returns
Quality
Thumbnail of user mungai.andy
Kenya
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Good Customer Service from Tenorshare Team, Especially Nico.
They are quick to respond and eager to assist.
I am trying out the UlData Package to recover formatted data from iPhone 13 Pro running IOS 16

Products used:
Tenoshare UltData

Service
Value
Shipping
Returns
Quality

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Thumbnail of user angelh84
Angel H.
Typically does not respond to reviews

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