• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user fultonb1
Texas
1 review
0 helpful votes
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April 3rd, 2021

100% SCAM. Purchased product was of no value. Have not been able to unsubscribe yet. Based on other reviews, I will try to get, but do not expect a refund.

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Value
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Thumbnail of user jot129
Illinois
1 review
3 helpful votes
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July 9th, 2021

This is my first review because I never write reviews.
They provided a few different ways to cancel your subscriptions on their website, with a method including the Paypal method. However, cancelling on Paypal doesn't work and they will still charge you for your subscription! (which is $45!)
Apparently, they know there are some issues in cancelling subscriptions so they specifically have a section on their website that states:
"Due to system restrictions, the charged subscription fee is non-refundable. Before checkout in the shopping cart, you will see the subscription plan is "Renewal: Automatic". And before the order is renewed, the payment platform will send a notification email beforehand, so you still have a chance to cancel your subscription.
We are not sure whether you ignored this kind of email or it has been tagged as SPAM. For these real reasons, it is not refundable once the order is renewed."
Funny huh? "system restrictions" when your product is something about system and softwares lmao.
Oh and, if the software doesn't help resolve your issues, they still won't provide refund.
Overall, a SCAM.

Products used:
Tenoshare Reibot for Mac

Service
Value
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Thumbnail of user michaelb9701
Australia
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

My experience with this software was 100% completely positive I used it for the MDM removal component and it was both extremely fast and completely successful in operation I can 1000% recommend it to absolutely anyone, thank you also for the support from the TenorShare support crew they are also great. Thank you

Tip for consumers:
Pretty self explanatory

Products used:
4ukey

Service
Value
Quality
Thumbnail of user abinan.k90
Cote D'ivoire
1 review
0 helpful votes
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October 7th, 2023

I am in Ivory Coast and I have a huge problem with my files. I have seen the tutorials for TENORSHARE 4DDIG, people have told me about it and it seems to be an excellent product. I tried several times to buy the 45.99 euro version but couldn't do it with my DJAMO prepaid card, which nevertheless contains money. I'm very stuck and I don't know what to do. Please. I even placed the order with the number *******. I also tried PayPal but not possible.

Thumbnail of user evgeniy988
RU
1 review
0 helpful votes
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October 7th, 2023

A wonderful website! Helped me solve the problem with transferring messages in WhatsApp. I recommended it to my friends and acquaintances, I want to advise you too

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Thumbnail of user kates411
Australia
1 review
0 helpful votes
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June 1st, 2021

Scam company. The software does not work and when you ask for a refund that is promised to you when signing up they will not give it. Make sure you CANCEL your subscription as they will keep taking monthly payments from you. They are extremely difficult to communicate with. All round a horrible experience. AVOID THIS SOFTWARE AND COMPANY. They deserve zero stars.

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Thumbnail of user jeffc1349
Georgia
1 review
1 helpful vote
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June 17th, 2021

The software I purchased simply did not work, and, what I bought was advertised as a way to gain access to your phone without doing a factory reset. Basically, the instructions were exactly what come free on your phone. I told tenershare my concerned. First offer was a refund of 30%. I managed to get them to refund 50% of my purchase price, and that ain't 100% now is it. DONT BE FOOLED, THERE PRODUCTS ARE CRAP!

Thumbnail of user shashikapoor22
India
1 review
0 helpful votes
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October 7th, 2023

One of the best data recovery software for mobile excellent services and support...I have tried many softwares but this tenorshare software has recovered my all phone data and it's easy to use

Tip for consumers:
Best software for data recovery

Products used:
Tenorshare

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Thumbnail of user danielpolen2005
Poland
1 review
0 helpful votes
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October 7th, 2023

I've never had any issues with backups or restoring some into my phone, support is very supportive and always there to help. The programs always works without any problems on the way.

Products used:
WhatsApp icarefone transfer

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Thumbnail of user kakashi7593
BA
1 review
0 helpful votes
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October 7th, 2023

I recently was in need of data recovery so I tried UltData, and I must say it is an outstanding software that has exceeded all my expectations. UltData has proven to be a lifesaver when it comes to data recovery, and its performance has been nothing short of remarkable.

I must extend my gratitude towards Nico from Tenorshare support team.

I recently had the pleasure of interacting with Nico from the customer support team, and I must say short and simple, an absolute superstar. Nico's dedication, professionalism, and unwavering commitment to customer satisfaction left me thoroughly impressed.

From the moment I reached out for assistance, Nico displayed exceptional knowledge and expertise. They patiently listened to my concerns and guided me through each step of the troubleshooting process. Nico's ability to explain complex technical concepts in a clear and concise manner was truly remarkable, making me feel at ease throughout the entire interaction.

What sets Nico apart is their genuine care for customers.Their commitment to providing top-notch support was evident in every interaction.

Tip for consumers:
Just that Nico is awesome.

Products used:
UltData for iOS

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Thumbnail of user mciddik.awan
South Africa
1 review
0 helpful votes
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October 7th, 2023

I am using the software for a long time, it doesn't work for all but most of the problems has been solved with the help if this software, customer support is awesome, always extra miles to assist

Tip for consumers:
Great service, best products

Products used:
Apple iPhone

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Thumbnail of user debossbonnie
Canada
1 review
0 helpful votes
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October 7th, 2023

I love this program!
If I ever have any technical or problems with billing or and/or questions they always make sure I get the help I need which leaves me being a happy customer, Always 100%

Products used:
Tenorshare 4ukey for Android

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Thumbnail of user tanners84
California
1 review
0 helpful votes
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July 2nd, 2022

I had some difficulties with program at first contacted customer service for assistance and they helped me out quickly and on a follow question they went above and beyond my expectations A++

Tip for consumers:
Great company

Products used:
4mekey

Service
Value
Shipping
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Thumbnail of user francescaloberts
Italy
1 review
0 helpful votes
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May 12th, 2024

Mi hanno detto di fare una rrecensione per ricevere un mese gratis. Provare per credere. A qualcuno ha funzionato '

Thumbnail of user yudybucaram
Canada
2 reviews
2 helpful votes
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October 7th, 2023

I used their product on an old Samsung phone. It recovered more than I was expecting.
Their customer support is unbelievable reliable and fast. 100% recommended

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Thumbnail of user ryanr534
Canada
1 review
0 helpful votes
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January 4th, 2021

This software DOES NOT do what it says. When removing frp lock it adds a pattern lock then restart the phone... THEN IT ASKS FOR THE SAME $#*!ING INFO THAT WAS SUPPOSED TO BE REMOVED. If i could give it zero stars i would and i want my $#*!ing money back you can keep your USELESS $#*! SOFTWARE!

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Thumbnail of user murphya15
Rwanda
1 review
0 helpful votes
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November 25th, 2022

I have been struggling with my iphone and was about to sell it for less and then i found Tenorshare with the best suit for my problem now its working proparly and big thanks to the support team special thanks to Rosetin, i recomend tenorshare to everyone.
Love from Rwanda.

Thumbnail of user danielj323
Canada
1 review
4 helpful votes
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January 10th, 2020

Very poor experience
Hello

I downloaded ReIboot to get a phone out of lock up from ios13 upgrade
Tenor share cane highly recommended for this

I followed all instructions and nothing worked.

I did not realize there were auto payments (they don't make this very clear) renewed and another payment came out a month later so I cancelled the same day

Tenorsbares "company protocol" is against a refund! Even after a polite request that I had no idea it was auto PayPal. What company does this I do not know until now

Product didn't work and I paid for two months!

* TenorShare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user philf87
Pennsylvania
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

I signed up for this service for 1 time use but ended up being charged monthly. The vendor will not refund you for these payments once made. So just be carful!

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Thumbnail of user ajr54
Canada
1 review
0 helpful votes
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July 16th, 2022

Tenorshare is a expensive & data was still not recovered when the product was used. Tried to speak to customer service but did not satisfy our issue. Just offered more products.

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Thumbnail of user tsux
TW
1 review
0 helpful votes
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October 7th, 2023

I wanted to express my positive feedback about your company. Your customer service is exceptional, and your products are of top-notch quality. The delivery speed is also impressive. Very satisfied!

Tip for consumers:
I just want to say thank you for consistently providing such great service and products. Keep up the excellent work!

Products used:
iAnyGo

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Thumbnail of user loretozo1
India
1 review
0 helpful votes
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October 7th, 2023

Easy to use

Easy to operate easy to configure
The interface is user friendly
I suggest if you are locked out of your mobile device it's a must have tool
You don't have to go to store and pay hefty amount you can just do it yourself by downloading the app

Tip for consumers:
Good work guys keep it up

Products used:
Tenor 2key

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Value
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Thumbnail of user olgat87
Cyprus
1 review
0 helpful votes
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July 6th, 2022

Terrible experience! First- this soft instate of deblocking Blocked phone. I got support ticket, send message, waited answer, they asked more info, I send more info. They told me to buy ne soft REIBOOT to fix what happened after using 4uKey. I asked refund and tried to cancel subscription. No answer. And I am sure they will charge for renewal of the license. FRAUD SCAM.

Thumbnail of user edmurien
Nigeria
1 review
0 helpful votes
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October 7th, 2023

Got this tool online. And just when I was scared of loosing my data, as I had been told was going to happen. The software process fixed my iPhone 13 with all my data saved. Nice job! Thank you

Service
Quality
Thumbnail of user jareda81
Illinois
1 review
0 helpful votes
  • Send Message
July 7th, 2021

Walk me right through the steps truly amazing it was like the snap of your finger I would recommend this to anyone everyone with troubles with your iPhone well worth it

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Angel H.
Typically does not respond to reviews

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