• TenorShare

TenorShare

Write a Review

Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 48.9%
Positive
43
Neutral
1
Negative
44
209
See all photos
How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user tracyf550
New York
1 review
0 helpful votes
  • Send Message
April 11th, 2024
• Updated review

Extremely helpful and accommodating staff quick response to any issue I recommend this too anyone awesome

Products used:
4ukey

Service
Value
Shipping
Returns
Quality
Amazing
April 2nd, 2024
• Previous review

The customer service is phenomenal and quick to reply A+++++I recommend this service to anyone that program is very used friendly

Products used:
4ukey and 4mekey

Service
Value
Shipping
Returns
Quality
Absolutely superb
November 6th, 2023
• Previous review

Out of all the products I have used over the years this is by far the best super easy to use and the customer service A+++++ I was amazed at the quick response I got I recommend this for everyone

Thumbnail of user syedj39
Canada
1 review
1 helpful vote
  • Send Message
February 21st, 2024

I bought paid subscription and tried to transfer or merge my whatsapp data from android to iphone but it didn't work. Kept giving one problem or the other. Total waste of money and time

Products used:
Icarefone transfer by Tenorshare

Value
Returns
Quality
Thumbnail of user michaeld6028
Washington
1 review
1 helpful vote
  • Send Message
February 6th, 2024
Verified purchase
• Updated review

I will now be a loyal customer for life. Because I bought the the Android unlock toolkit and I must have forgotten that I've already put it on more than one of my computer's not realizing that I contacted support and I told him what the situation was and without having me pay more money they took care of the situation for me and allow me to put it on my new computer that saved me a bunch of money that's an awesome team

Service
Value
Quality
Awesome Support Team
March 8th, 2023
Verified purchase
• Previous review

My PC crashed and had to get a new hard drive and I wasn't able to register again on my new drive. I got ahold of support and told them my situation and they gave me a new registration code even though I exceeded how many times I can register on the PC...( they got a customer for life)

Service
Value
Quality
Thumbnail of user tmccracken
Texas
1 review
0 helpful votes
  • Send Message
March 1st, 2024

Good Luck On The Warranty! My ipad was looping the Apple logo and I could not get it to repair using iTunes. I ordered Tenorshare ReiBoot and attempted to repair it. The repair failed in repair, restore modes and deep repair. After interacting with Tenorshare across numerous emails over 3 days trying everything they suggested, it failed every time. I asked for a refund per the 30-day money back guarantee. I received an email saying the problem with my iPad might be a hardware problem and I would need to get a repair shop to provide a letter saying it was not a hardware problem as they do not honor their 30-day money back guarantee if it turns out to be a hardware issue. Nowhere in the warranty does it state that and, clearly, there is no way you would know if it were a hardware issue when you bought it. I contacted my credit card company and disputed the charge to my card. Within a few hours, I received an email from Tenorshare saying they will credit my card within 48 hours. Bottom line, these guys are shady. First, there is absolutely no indication that ReiBoot does anything other than deploy the fix provided through iTunes. Second, if you're a poor unsuspecting soul that doesn't push back, they will not honor the warranty. Total scam!

Service
Value
Shipping
Returns
Quality
Thumbnail of user linl105
Singapore
1 review
0 helpful votes
  • Send Message
January 16th, 2024

No response from support team. Unable to recover data, recovery stuck at 0% for over a day.
Waste of money for the product.

Requested for 100% refund which took me days to get their support reply. Instead, they can only refund 50% for a product which they claim can recovery data?

Totally disappointed!

Quality
Thumbnail of user ronp628
Canada
1 review
0 helpful votes
  • Send Message
December 18th, 2023

A must have for anyone working on mobile electronics! Great staff great support and very user friendly! Five out five hands down! Happy holidays to all the staff at tenorshare! Can't wait to see what the new year brings us!

Tip for consumers:
Love this program

Products used:
Password remover for android

Service
Value
Shipping
Returns
Quality
Thumbnail of user seanashtonh
Ohio
1 review
0 helpful votes
  • Send Message
March 23rd, 2024

Tenorshare is the absolute best i dont know what id do without them they are always my go to when it comes to my computer needs

Products used:
4mekey, 4ukey, reiboot,

Service
Value
Shipping
Returns
Quality
Thumbnail of user rmkathrens
Washington
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I will recommend 4uKey Android Windows to anyone trying to unlock a phone. It is so easy to use, any questions are answered promptly by support staff in a timely manner. They also walk you through until the job is done. I highly recommend this program. A great team that truly care what you think of their program Thank you again.

Tip for consumers:
Just that it worked, and when i thought i needed a refund they were going to issue it, until we found the error that I had made and fixed it. The program worked perfect. Polite support staff that are willing to listen even when i was adament they were wrong (but it was me that was wrong). Very patient and kind and I will use this program everytime. Nothing easier, timelier, and accurate.

Products used:
4uKey Android for Windows

Service
Quality
Thumbnail of user tobyweisfeld
Florida
1 review
0 helpful votes
  • Send Message
February 14th, 2024

They gave me a registration number that…
They gave me a registration number that didn't work. Told me it's been used already. I never used it. Asked for a refund, as they advertise a 30 money back guarantee, and they won't give it.
I spent hours trying to get it to work!
I sent screen shots of the problem and they ask me to leave a 5 star review and then they'll fix it!
THIEVES!
DON'T WASTE YOUR TIME AND MONEY!

Service
Value
Returns
Quality
Thumbnail of user scsharp721
Washington
1 review
0 helpful votes
  • Send Message
November 16th, 2023

The frp unlocking software is amazing. Works great everytime. The after care from Tenorshare is even better! The support staff is very understanding and quick to address your concerns or issues with a resolution that is best for both parties. I highly recommend Tenorshare to anyone needing phone software. Keep up the good work!

Products used:
Software

Thumbnail of user souueki
Japan
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

There are many other similar tools, but this one is easy to use. Also, if you want to cancel your subscription, the support center will respond quickly, so you can feel safe even if something happens.

Thumbnail of user jeremydardenne3
Australia
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Does exactly what it say, first try everytime. Customer service is absolutely amazing and willing to help every step of the way. Highly recommend this product to everyone. Easiest program out there. Very user friendly.

Tip for consumers:
100% satisfied and happy

Products used:
Apple unlocking program

Service
Value
Shipping
Returns
Quality
Thumbnail of user howlett.todd.6
Nevada
1 review
0 helpful votes
  • Send Message
October 7th, 2023

There are so many scammers out there trying to take your money for a service or product the doesn't exist, it is a peace of mind thing knowing you purchased a real service/products that actually work as advertised! You can't go wrong with these folks, they know what they're doing

Products used:
Smart phone software

Service
Value
Shipping
Returns
Quality
Thumbnail of user heinickebrandon
California
1 review
1 helpful vote
  • Send Message
October 7th, 2023

The support team really helped me out big-time when my old computer crashed. I just reached out to them and explained my dilemma and everything was taken care of in a very timely matter! Within the same day! Thank you so much! 5+ stars!

Thumbnail of user greg358
Alabama
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Fast response and provided an ultimate resolution without back-and-forth. The product is one of the better ones I've used throughout the years. He can't get a little confusing though, as they have many similar products that do the same.

Service
Value
Shipping
Returns
Thumbnail of user danut.lois
Romania
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Thank you TenorShare! I recovered photos from an SD card that were 7 years old. Also really useful when I had some corrupted video files - repaired and ready to play in a few seconds! Definitely recommend the software!

Thumbnail of user zeez11
California
1 review
10 helpful votes
  • Send Message
March 30th, 2021
Verified purchase

This is very misleading. They offer no real service that iTunes and Apple do not already provide for free. Once you pay they will never refund you. Don't trust them. I did as a last resort and list my money. Their agent Zara is the worst. See your self below.

Tip for consumers:
Avoid

Products used:
Software

Service
Value
Returns
Quality
Thumbnail of user galaksivegaburcu
Turkey
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I tried many similar apps but i was able to do this in the easiest and fastest way with TenorShare, also customer support takes care of all your questions with their fast and effective help. Thank you very much.

Products used:
Tenorshare 4DDiG

Service
Value
Shipping
Returns
Quality
Thumbnail of user shanavasm1
Qatar
1 review
4 helpful votes
  • Send Message
September 24th, 2021
Verified purchase

Folks,

Don't buy this software. Wasting time and money. Whatever their claims are fake. It won't repair any issue. If you request for refund; then they will start saying its hardware failure and can't refund.

Products used:
Tenorshare ReiBoot (Windows Version)

Thumbnail of user rbritttaylor
North Carolina
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Not only does their product work perfectly but I also had an issue with something completely different and they were able to point me in the right direction and get me back up and running again. I can't say enough good things.

Products used:
Software

Service
Value
Quality
Thumbnail of user robertd3375
Florida
1 review
1 helpful vote
  • Send Message
January 28th, 2022
Verified purchase

So tried 2 devices, one is now dead after their firmware installed. They now say I need to purchase another service they sell to get back to where it can be unlocked? This is nothing but a scam. IPhone and iPad both still locked and I'm out $. If that all sounds fun wait until you cancel the subscription. I still can't.

Thumbnail of user cassisl
Hong Kong
1 review
0 helpful votes
  • Send Message
September 20th, 2023
Verified purchase

Review: I recently had the opportunity to use TenorShare software, and I must say I am extremely impressed. The software is incredibly user-friendly and efficient. It helped me recover lost data from my computer effortlessly. The interface is intuitive, making it easy to navigate through the recovery process. The speed at which it scanned and retrieved my files was remarkable. Additionally, the customer support provided by TenorShare was exceptional. They were responsive, knowledgeable, and resolved my queries promptly. Overall, I highly recommend TenorShare for anyone in need of reliable data recovery software. It exceeded my expectations and delivered outstanding results.

Tip for consumers:
用戶分享

Products used:
軟件

Service
Value
Shipping
Returns
Quality
Thumbnail of user abrasaxbaphomet
Australia
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Transfer is a useful tool when you decide to switch between technologies like IOS and Android, they really allow you to have many ways to do it. It's a great application that helps doing a very difficult task thru an incredible easy straight forward process.

Thumbnail of user belkin.alexander
Netherlands
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

I bought this company's software to unlock my ten year old son's iPhone and iPad because he forgot the password (or maybe one of his friends blocked it). I tried several different programs, but none of them helped. And then on a technical forum, I was recommended to use 4uKey Tenorshare. It's not cheap, but it really works! And it's very simple, just a few clicks on Next, Next, Next and the smartphone came to life! The guys made a great product! I highly recommend this software in case of problems with your smartphones!

Tip for consumers:
The site offers different licenses for different prices. Choose carefully what suits you best.

Products used:
4uKey

Service
Value
Shipping
Returns
Quality
Thumbnail of user randyh376
District of Columbia
1 review
40 helpful votes
  • Send Message
December 30th, 2020
Verified purchase

Buyer Beware!
I give them 1 star only because they at least responded to a support request. However, if your product does not work as described, they will not provide a refund as they indicate on the ordering screen. They will instead send you a "response" from "Alice" offering a "wonderful" deal to get 30% back and let you get another software package. In general, be aware of these folks as they are clearly not honest.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user angelh84
Angel H.
Typically does not respond to reviews

How do I know I can trust these reviews about TenorShare?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TenorShare?