TenorShare

I don't believe that the reviews posted are from customers. I believe negative reviews never get posted. I purchase a product for screen lock. Said it was successful. But Didn't work. I was offered another product instead which voids refund. Not one time has it worked. Even when it completes says successful. In turn each time took my credit for a device. Not once did it work. Now I'm told I have no devices left and must renew my script. Many emails.no results never worked. Loss of money. Don't believe those successful reviews for a minute, waste of money with added aggravation

I think it's still the best solution for transfer WhatsApp data from Android to iPhone. Because the alternative way (i.e. Move to iOS) requires erase all iPhone data. Also they have very helpful customer support service.

Purchased this product after carefully reviewing the description and refund policy for buyer protection. The program could recover the files but they were corrupted and could not be fixed. Sent assistance request and followed their instructions. Still didn't work. The company then offered an upgrade on another product I didn't need. Then offered multiple offers of 20% & 30% refund with forever access to the program. When I refused these offers and requested 100% refund, my email account was blocked and am unable to communicate with the company.

Any issue and the customer support is great with reply's. They will work with you and help you solve any issues you have, and most of the problems I have ever received which are very few could be solved that same day.

I had some problems at first and was only able to successfully unlock 2 out of The 5 devices allowed with my registration code.
However, after an inquiry to support, I received a very fast response. And to my surprise, they were willing to give me an additional 5 devices. Can no extra charge new this to say? I am very happy.

Great communication when in doubt brings calm to your panic fast. Customer Service support is very Valuable and they have the best I have come across. Believe me I have charge backed all the others except these guys and I will renew for another 5.

Quick service & very trustworthy. Worked with Mio, Tenorshare Support Team on a quick fix on my iPhone. They are very knowledgeable about potential issues before getting into it. I would trust them with any future repairs using my Windows laptop.

I gave the software a try; waste of 75.00. I had files that had been deleted only a week earlier. The software "recovered" only the existing files on my computer. Basically it gave me everything I already had. All other files it supposedly recovered were unreadable. Didn't recover a single deleted file.
Companies like this can get away with making big promises to take your money but walk the fine line by not guaranteeing any results. It's easy to write your own reviews saying how "great" the product is.

Although the company offers a "money back guarantee" when you try to get your refund you are put through the ringer and never actually get your money. This app is nothing more than a factory reset on your device. Piece of crap product and lousy service agents

I recently bought the software and used it for the 1st. Time without a problem. It's a great application that helps doing a very difficult task thru an incredible easy straight forward process.
I also called the customer service and they replied back super fast with a very clear answer to my question.
Long story short, this is a great application with an excellent customer service support.
This is a MUST have!
Thank you so much for making my life easier.

Excellent software and company, I can totally recommend them. Also excellent after sales service! Thank you Tenorshare. PS. I managed to clear the locked to owner message but one major problem, when you turn the phone off it goes back to the same problem, so now looking for another solution!

The site states 30 guarantee, but, buried in their FAQ's is a qualifier that it must be their software error. Their software did not work on my iphone for a problem described as one that they will fix. Asked for a refund after 2 hours of purchase and they said no.

I strongly advise you to stay away from this company's apps. I was looking for a solution to unlock my locked phone and this company caught my attention on social media. I purchased their product because of the very reassuring comments on their website and their 30-day money-back guarantee. Within a few minutes, I clearly saw that it did nothing. The app was really garbage. After talking to customer service, they said that they will not refund any money. It was stated in their policy that there would be no refunds due to customer dissatisfaction. I left a comment on their website explaining the situation and gave 1 star for this company. Guess what, my comment and 1 star are not visible on their website. There are only 4 and 5 star fake reviews on their website that I believe are absolutely untrue. I warn you to be very careful about the products of this company. Think twice before using their paid products.

Great UI design, and the operation is user friendly. All the instructions are easily to understand. And the most important thing is they're having a good attitude of customer service, they solve my problems on time.

I'm very pleased to say that I wasn't expecting a good outcome but the Tenorshare support team was quick and helpful to get me back on track with my phone. They saved me from having to worry and provided great support immediately. Thankyou will definitely do more business with you!

When initially purchasing the application, i accidentally purchased the wrong version, the one used for Windows, however, I use an apple product. Upon reaching out to customer service, I had my issue resolved in a timely and professional manner that put me as the customer first. I truly appreciate their courtesy and efficiency in resolving any issues and ensuring smooth use of their application. I highly recommend their services!

Tenorshare stucke for $20.00, the so called software didn't help me. It didn't do anything, it was just a guide. They said they could unlock a Fdr lock on a gateway tablet. No, it couldnt. I went thru multiple directions and it wouldnt go pass the Fdr lock. I factory reset it, I wiped the cache, I did everything it said to do. Now they don't wanna refund me my money so I'm gonna take legal action and get my money back.

Android unlock does not work and they will not issue a refund, but insist on getting other software at a discounted price. I don't need other software. Good thing I paid with PayPal and PayPal ruled the dispute in my favor and paid me back. This company does not keep its own policy when it comes to refunds. Beware!

Not only does the service not work, but the company refuses to refund my money - even though they claim to have a "30 day money back guarantee". Although I have asked for a refund no less than 5 times, they just offer other products and/or services. False advertising. Total rip-off.

Tenorshare is a top rated Co! Providing first class software. There software products are designed to meet some challenging need we all have in today digital word. But the best part of working with Tenorshare is there customer service which in my opinion is by far second to none. When you have a problem with any of there software products they are right there to help you though it! This type of customer support is the most important part of what makes Tenorshare #1 in there filled.

BEWARE

This company puts customer on automatic purchase.

How could they charge the customer without its consent? For the same product which does not even work well in the first place.

Upon contact the support they said they cannot return the second charge.

If the company wants to make money they should by fare means not through fraudulent practice

Very unhappy customer

Will not recommend them

Purchased a product to transfer information from an Android phone to iPhone. The software could not communicate with the Android phone. I contacted customer service and they walked me through all the troubleshooting steps. Still didn't work so I purchased similar software from another vendor which worked great. Contacted them to refund, but still only getting offers of 30% back, 50% back, 1-2 free software exchange. Last is 85% refund. Repeated attempts to get them to follow their agreement when I purchased seems to fall on deaf ears. I am dumbfounded by their devaluing of all their software by offering if for free in exchange, no concept of gaining loyal customers willing to try additional software in the future, and the persistence to try and keep a few bucks from me.

Do not trust or do business with this company. They clearly advertise a 30 money back guarantee that is complete bogus. Just try to get your money back! They bait and switch you, lie that they cannot give you the credit, and basically refuse to honor their advertisement. It's not worth your hassle. They can't be trusted!