• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 48.9%
Positive
43
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user jnkphone
Tennessee
1 review
0 helpful votes
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October 7th, 2023

We had an iPad that was activation locked by another family member who would not share their credentials. We were able to get past that block and use the equipment again. I was very happy with my purchase.

Products used:
4uKey

Service
Value
Shipping
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Thumbnail of user kumystudio
Hong Kong
1 review
0 helpful votes
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October 7th, 2023

There are so many similar products in the market, but none of them can give me the good experience like Tenorshare iAnyGo. Easy to use, friendly interface and powerful function, I highly recommend this to you guys if you are still considering.

Products used:
Tenorshare iAnygo

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Value
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Thumbnail of user jacubusv
Argentina
1 review
1 helpful vote
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September 19th, 2023

Do not use this company! They are not a real registered company and their software isn't good. Total scam but have managed to make themselves seem legit.

Their software has completely messed my devices and when I asked them for a refund they simply would not give me one even though it says '30 days guaranteed money back' on their buy page.

Their customer support was exceptionally rude too.

AVOID if you want to keep your devices safe and don't waste your money with these guys.

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Value
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Thumbnail of user djbob365
Michigan
1 review
0 helpful votes
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October 7th, 2023

This did EXACTLY what was promised. Easy to follow the steps and boom, done. I greatly appreciate your business, including your customer support. I am not a super techy person and I had a question, your team was there for me. Thank you. 5 stars.

Tip for consumers:
Very responsive customer service.

Products used:
Tenorshare 4uKey software

Service
Value
Quality
Thumbnail of user annielai.lyh
Hong Kong
1 review
0 helpful votes
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October 7th, 2023

Previously, it was a hassle to connect the computer or access online cloud storage to download files, especially when dealing with HEIC files that required conversion. Accidentally copying files meant having to manually delete them before uploading. It was confusing to keep things organized with regular intervals of cleaning up. After searching online for a long time, I finally discovered TenorShare, which has helped me save a lot of trouble. It's super convenient.

Tip for consumers:
Product classification, the difference of each product, permanent use and CP value in price

Products used:
Tenorshare iCareFone (Window - Permanently licensed version)

Service
Value
Shipping
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Thumbnail of user cinemahn
Costa Rica
1 review
0 helpful votes
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October 7th, 2023

I have achieved one of the best experiences in support and customer service. This company really cares about the service to its customers and users of its software. The information is clear and if you have any questions they are quick to help you. Remove ID from an iPad 12.9 Pro 1st gen. Bought from a lying seller on eBay, 4meKey is the only solution to do this, already unlocked successfully when it was IOS 13.1 and now will unlock 16.6.
Luis.

Products used:
Tenorshare 4MeKey

Thumbnail of user jamesjackson.uni
GB
1 review
0 helpful votes
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October 7th, 2023

We have used this software for multiple iPhone and Android devices and has been successful in unlocking or bypassing certain activation locks. The support team are also great and very responsive, replying within the same day!

Tip for consumers:
We love using this application for it's uses and because of the great interaction with the support team.

Products used:
Tenorshare 4uKey

Thumbnail of user gmenaldo
Georgia
1 review
0 helpful votes
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October 7th, 2023

This is one of the best easy-to-use software on the market. TenorShare is not only user-friendly, but it lives up to its reputation for resolving computer issues fast in a timely matter. I highly recommend you give them a try.

Tip for consumers:
You won't be disappointed!

Products used:
I used the Tenorshare 4ukey for Android products and it worked out great!

Service
Value
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Thumbnail of user thouzay
Algeria
1 review
0 helpful votes
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October 7th, 2023

Nothing to say. Easy to use application very clear and the prices are unbeatable its forgets the reductions I find that it is by far the best application repairs or recovers your smartphone thanks to this application I will finally be able to reuse my phone that I thought I had lost forever frankly thank you

Service
Thumbnail of user bihtorp
RU
1 review
0 helpful votes
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October 7th, 2023

An excellent application that has no analogues. At least all my paths converged on TenorShare. I needed to transfer important correspondence from iOS to Android. During the work, one issue arose, and technical support helped to quickly resolve it. Definitely recommend to use!

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Thumbnail of user brortobiasr
Norway
1 review
0 helpful votes
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October 23rd, 2022

They write guides telling you all this great stuff of how their programs will easily completely factory reset all the devices in a remarkable way. But they do nothing else than whatever free program would do, heck, even itunes. Do not give them more money!

Tip for consumers:
Do not use this site

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Value
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Thumbnail of user dallasm106
Canada
1 review
0 helpful votes
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October 17th, 2022

Tenorshare actually works! I was skeptical at first but it blew me away I was able to get back into my phone in minutes works way better than iTunes and doesn't take as long best purchase I've ever made!

Service
Value
Thumbnail of user sergeyk135
RU
1 review
2 helpful votes
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November 27th, 2022

Trying to migrate from iPhone 6 to Android 13 (Oneplus 8). Doesn't work. See attached error screen I've got. Poor support, they don't response for one week already (I guess because their 30-day satisfaction guarantee program ends within this timeframe). I purchase 1 month license only to make this tranfer, I didn't get what I want and now they have charged me for another month :(

Tip for consumers:
Try to make you tasks withing 30-days satisfaction guarantee window and don't wait for support to answer.

Products used:
Tenorshare iCareFone, but it doesn't work

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Value
Quality
Thumbnail of user beckyk334
GB
1 review
0 helpful votes
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December 2nd, 2022

The product doesn't work. This company pays for positive reviews. They are refusing to refund my money, they ask for certain info - which I have sent - ignore the emails and then request that info again accusing me of not complying. In dispute through PayPal.

Tip for consumers:
That this is a fake product and any positive reviews are paid for by the company.

Products used:
None, it doesn't work and is a fake product.

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Shipping
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Thumbnail of user tonyw834
Texas
2 reviews
5 helpful votes
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November 4th, 2023
• Updated review

I truly don't understand how people can say anything negative about Tenorshare, I've had nothing but success with their products! With the exception of 4uKey, but not the software itself, the attempts at repairing devices! They say that it was reloaded, but this is what I see!

Tip for consumers:
Great Site for voicing your opinion, good or bad!

Products used:
I use mostly, 4meKey and 4uKey! I’m thinking about trying Reiboot. All are lifetime downloads!

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Tenorshare Does it Again
October 8th, 2022
Verified purchase
• Previous review

You know, as a customer or consumer of a product, you learn to value the products worth! TENORSHARE has once again, ECLIPSED ALL of that by proving to be a GIANT In software repair! Professionalism, Common courtesy, Reliability, Promptness just to name a few! I for one, LOVE TENORSHARE!

Service
Value
Thumbnail of user shellie4
California
1 review
0 helpful votes
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September 15th, 2022

I've bought this service twice, have unlocked nearly 10 devices with little to no trouble at all. I did have a registration / download glitch which normally requires re purchasing the product. They very quickly resolved my issue as a courtesy and for that I'm grateful. Their support team is on point and very quick to respond with resolution. This in addition to 100% unlock rate for me. I will absolutely purchase this service for any future needs

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Thumbnail of user 655.howard
TW
1 review
0 helpful votes
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October 7th, 2023

I have tried several software of the same type. Compared with this one, it is easy to understand and functional as advertised. The most important thing is that the functions provided completely correspond to the needs of all aspects, and I can do any action I need On the other hand, the customer service's answer is also very fast and clear. I have bought it for 2 months, and I have no dissatisfaction.

Service
Thumbnail of user kp354
Hong Kong
1 review
0 helpful votes
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December 18th, 2021

It's a great application that helped to do very difficult task thru an easy straight forward process. The customer service replies were super fast and with a very clear answer. I recommended this application to my friends too. Thank you so much for making my life easier.

Products used:
Tenorshare

Service
Value
Returns
Quality
Thumbnail of user raym740
Mississippi
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Tenorshare has continued to save me both time and money helping friends and family recover their devices. Especially for those that aren't the best with technology, it is awesome to look at my grandma when I recovered photos of our grandpa she had taken on her old iphone but she forgot the code to get in. Without resetting the device, we were able to get in, retrieve the photos, and kept the phone intact.

Products used:
4uKey Android and iOS

Service
Value
Quality
Thumbnail of user joeb1756
Georgia
1 review
4 helpful votes
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March 7th, 2021

Dishonest & deceitful company. Their product doesn't do what they claim, and once they have your money, you may as well kiss it goodbye even though they advertised "money-back guarantee". Horrible customer service. Same canned responses with lots of false promises, and they try to lure you into trying their other garbage products. Don't do it. Stay away.

Tip for consumers:
stay away

Service
Value
Shipping
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Thumbnail of user jeffg1427
Georgia
1 review
0 helpful votes
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December 14th, 2022

There software Is 16 years old it's a complete rip off! Stay far away! There's no 30 refund they are full of it! They are thieves! Crooks lies report your credit card stolen do not dispute report stole lost identity theft that way no one get paid all charges reversed! If you dispute they win! So listen report lost or stolen

Tip for consumers:
Stay far away report stolen credit card that way they will get paid they tried to steal $30 bucks just enough for the credit card not to Chase you

Products used:
They are crooks report stolen lost that way they do not get paid

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Value
Shipping
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Thumbnail of user peterm2212
New Zealand
1 review
9 helpful votes
  • Send Message
February 24th, 2022
Verified purchase

This iPhone boot loop repair software did not work for me. I was doubtful that it would but the "30-day guarantee" prompted me to try it. I tried it on two cables, two phones with all software up to date and the Tenorshare software did nothing on standard or deep reset.
After jumping through many hoops; sending screenshots, sending the logs, the support people asked me to do what I had already done - update software, try other USB ports and cables. They clearly are never going to honor their 30-day gaurantee. You should ignore that when buying from their site.

Thumbnail of user breannat29
Ohio
1 review
0 helpful votes
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April 19th, 2022

Tenorshare promises smartphone solutions, but its products do not do what is promised. Read the disclaimers before buying anything, and also read the FAQs. Those will provide you with information that will probably make you not want to buy the product. However, these disclaimers are purposefully hidden. Check the Better Business Bureau for real reviews. There is even a comment confessing that they were paid for a five-star review before they received a product. There are also comments about struggling to get a refund, which is the process I have started as well. I have added proof of purchase, and I am only sharing my experience to protect other consumers. Beware of Tenorshare.

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Thumbnail of user whitney.wigley10
Mississippi
1 review
0 helpful votes
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October 7th, 2023

I mean its actually a legit app. Ive unlocked a few iphones with it so far, and its pretty much self explanatory on the how to once you download everything. It did not cause any problems with my laptop or anything of the sorts. The!only way it wont unlock an IOS device is if the find my iphone is on and set up. Other than that it does exactly what you want it to do!

Products used:
4ukey tenorshare

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Value
Shipping
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Thumbnail of user margorenee1987
Mississippi
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I've purchased two things from tenorshare. The latest one is i-reboot. It's such an easy program to use. All of their products are very user friendly and if it's not easy for you, you can definitely get fast and friendly help from their support team. Every time I've reached out to them about anything, I've always had a pleasant experience. I just want to say that Rosetin had been the best person I've worked with so far. Thank you so much!

Tip for consumers:
The support page has lots of helpful info and so does the FAQ.

Products used:
Re-iboot and 4mekey or 4ukey I can't remember the name of it

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Angel H.
Typically does not respond to reviews

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