• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user jakefriesen9
Canada
1 review
0 helpful votes
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October 7th, 2023

I thought getting these iOS devices unlocked was literally impossible but Tenorshare seems to have found a way to do it in a way that is easy for anyone to do.

Amazing job guys. I have already saved tons of money by using this software, it is absolutely worth it to anyone out there that is still on the fence!

Tip for consumers:
I love what this company is doing. They have made something that I have wasted hours of my time trying to figure out quite easy to do.. and accessible to anyone, even those that aren't particularly skilled with computers.

Thanks

Products used:
I have been using the 4uKey software, as well as the 4MeKey software!

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Value
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Thumbnail of user valdezsystems
Botswana
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

I had given up on retrieving my WhatsApps and other data files from my Samsung 10 Plus to my new iPhone 13. What had happened was that the migration bombed before completion, and therefore none of the WhatsApps and the files were transferred.

On searching for a fix to the mishap, I discovered TenorShare... and my happiness started! They do it simply and well, very well!

Thumbnail of user sagris
Mauritius
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

Easy, trustworthy, reliable and cost effective solution. I got the only tool Available to transfer Whatsapp messages from Android to iphone. I support and recommend icarefone to all without a second thought.

Products used:
Software tool

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Value
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Thumbnail of user jeffg1468
Georgia
1 review
0 helpful votes
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February 11th, 2023

Rip-off software out dated if it ever worked to begin with crooks they blame you report your credit card stolen otherwise they will get paid but when credit card hears stolen its over for them they will email you stupid questions pretending to care then 3 days later them will $#*! can you

Products used:
Con job reports your credit card stolen to get your money back do not dispute

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Thumbnail of user at13428351111
TW
1 review
0 helpful votes
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October 7th, 2023

當需要時,救援是成功的!

客服人員時間內會回覆問題!

希望能夠延續使用,繼續增強軟體功能!
When needed, the rescue is successful!

Customer service staff will reply to questions in time!

I hope to continue to use it and continue to enhance the software functions!

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Thumbnail of user alis331
GB
1 review
0 helpful votes
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July 30th, 2021

Horrendous customer service.
I purchased the whatsapp transfer tool as I required it for my mother's phone new phone - she was going from iPhone to Android. The software kept crashing and getting stuck, it did not work after 3 days of trying. I tried different cables, another macbook etc but to no avail. I sent customer service the logs requested and they offered me a 30% refund. I then rejected and said I would like a full refund as their software has not done the job, they then offered me a 60% refund. I then rejected once again and they offered me a 80% refund. I find this behaviour and refusal of a full refund unprofessional and unacceptable and have reached the end of my tether.

Thumbnail of user stefang90
Texas
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

It shows you can get refund but they won't refund you for a feature they list but doesn't exist. I literally asked for refund 15 minutes after purchase and they said they can do 30% but never refunded that either. If you buy it for a function they listed, don't expect to find it and definitely don't expect any refunds.

Thumbnail of user carlosm823
Mexico
1 review
2 helpful votes
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April 26th, 2022

I bought the app to fix my iPhone which had cycled on reboot screen however the software could not fix the operating system as advertised so I asked for my refund however they never wanted to give me my money back they just asked and asked for more evidences that the software had not worked, it is not fair that they are advertised in that way and then do not want to return the money!

Thumbnail of user ahansenv
Costa Rica
1 review
0 helpful votes
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October 7th, 2023

Tenorshare ReiBoot proved to be an outstanding solution for fixing my iPad, which was stuck on the Apple logo. Installation was straightforward, and when I encountered an issue, the support team provided me a friendly and effective assistance. Thanks to ReiBoot and its customer support service, my iPad was up and running smoothly again. I would wholeheartedly recommend it to any iOS device owner.

Tip for consumers:
That´s all!

Products used:
Electronics

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Thumbnail of user redhwanm
Saudi Arabia
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

So, I bought iCareFone Transfer for a single month (I don't need it forever). The application is very user-friendly and almost foolproof. I love the user interface as well, looks very good... I hate poor UIs. I followed the simple instructions and steps, and got the results just as expected! I transferred my WhatsApp from my android phone to my iPhone very conveniently. (I put in about 10 mins of my time, the whole process took about 50mins)

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Thumbnail of user jeffg1009
Pennsylvania
3 reviews
0 helpful votes
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June 24th, 2021

I purchased Tenorshare's software to try and recover a black screen on my iPhoneX. Their website had a 30-day money-back guarantee. The fix did not work and when I attempted to get my money back they said no. Buyer beware!

Products used:
Software Repair kit for iPhoneX

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Thumbnail of user marianp86
Romania
1 review
2 helpful votes
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January 30th, 2022
Verified purchase

I purchased Tenorshare 4DDiG, deleted files recovery software. It recovered the file I accidentally deleted, from 4 different spots, but all in a corrupted for.
For 2 weeks now I am discussing with Tenorshare representative to get a refund. As their software did not do the job.
Max they agreed was to 50% refund.
Is nothing specified in their Refund Policy about partial refund.

TAKE CARE when you do a purchase from Tenorshare.

Tip for consumers:
Take care at their Refund Policy. They argue and argue to refund as little as possible (in case you need a refund).

Products used:
Software

Service
Value
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Thumbnail of user uchetov
RU
1 review
0 helpful votes
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October 7th, 2023

I am a user of TenorShare products. And what can I tell you!? Their products are just great, any task can be solved in a short time, the interface is clear and friendly, aimed at quickly achieving the goals. Customer support is very good, polite people are ready to help in a very short time after contact.

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Thumbnail of user djafarrichi
CD
1 review
0 helpful votes
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October 7th, 2023

I would just like to pass this message to tell everyone that the service of tenorshare are real professionals if they know that you have a problem they will help you to settle it quickly... if one of the software does not work invited way you have your reimbursement quickly, and above all their software is effective.

I strongly recommend it to you.

Products used:
4ukey !

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Thumbnail of user rwglassart
California
1 review
0 helpful votes
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October 7th, 2023

I recently used Tenorshare to recover some lost data from my computer and I couldn't be more impressed with the software. It was incredibly easy to use and saved me from a potentially disastrous situation.

The interface was user-friendly and the step-by-step instructions made the process seamless. The scanning feature was also lightning-fast and was able to quickly identify and retrieve all of my lost files.

Not only was the software effective, but the customer service provided by Tenorshare was exceptional. They were responsive, helpful, and patient with all of my questions.

Overall, I highly recommend Tenorshare to anyone in need of data recovery services. It exceeded my expectations and saved me a lot of time and stress. Five stars all around!

Products used:
4mekey 4ukey

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Thumbnail of user haileysmama21613
Tennessee
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

I was looking for a program to help me get rid of the password on my Android device because I had forgotten what I had set it to. I searched online and saw so many ads of companies stating they could get rid of the password instantly. When come to find out it was not instantly and cost an arm and a leg. I came across Tenorshare and I was a little skeptical because of course the same statements that I saw with the other companies. I gave them one try and sure enough they held true to their word. Not only was it instantly but the price that I was able to buy the Lifetime program for was empeccable. I would recommend this program to anyone who is wanting to unlock their phone.

Products used:
unlocking phone program

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Thumbnail of user jdirizarry70
Illinois
1 review
0 helpful votes
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October 7th, 2023

I downloaded the trial version of 4DDiG File Repair to fix a bunch of unreadable photos on an old SD card. It worked like magic. Just a couple of clicks, and all those damaged files were restored. I was happy to pay for the full version to save all those precious photos.

Products used:
4DDiG File Repair software

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Thumbnail of user jochenlawson8
Georgia
1 review
0 helpful votes
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October 7th, 2023

TenorShare software always preforms Quickly. Easily and as advertised. Beyond that… their customer support and technical data outperforms over the counter, out of the box fixes and solutions. Helpful and intuitive.

Products used:
4UKEY
MINITOOL
IOSData

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Thumbnail of user cameronstinsonn
Canada
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Their product has always worked as intended and I have always been satisfied as a customer. Whenever I have had any questions, they always respond quickly and offer solutions and make you feel appreciated.

Thumbnail of user johna3926
Romania
1 review
1 helpful vote
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April 11th, 2022

Theft! Software doesn't work and they don't publish any review. They don't refund! I spoke to them, they replied that if in 30 days they won't solve, they will refund. Didn't happen! Useless software!

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Thumbnail of user ahmed.lamarti.freelancer
Sweden
1 review
0 helpful votes
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October 7th, 2023

I tried two of their tools, they both work perfectly, I tried the iCare phone Transfer, and the Windows file Recovery. Also their support team are very reactive and friendly. If you face any issue ir if you have any question just write to them and they will answer you in the same day and give you all the necessary instructions. My overall experience with Tenorshore was great

Tip for consumers:
I really recommend using their tools, the results are so satisfying, and the support service as well

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Thumbnail of user vigneshg2
India
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

I bought,Tenorshare UltData for Android (Windows Version) - 1 Year/1-5 Devices 3 months ago, i got a problem in login now, but im getting good assistance from your customer support side. Thanks. And im looking forward for your help in this

Tip for consumers:
good one , but need to improve the user manual for purchased products

Products used:
Tenorshare UltData for Android (Windows Version) - 1 Year/1-5 Device

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Thumbnail of user aarons1227
Oklahoma
1 review
0 helpful votes
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November 27th, 2023

I used to product and it only worked twice but it charged me for the 3 devices that it did not work on when I reached out to customer service they sent me a new activation code for the devices it did not work on

Products used:
fro unlock

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Thumbnail of user jessicaleighmarini11
Canada
1 review
0 helpful votes
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October 7th, 2023

Tenorshare is my favorite program to use and the customer service is fantastic. They are quick and efficient and for a reasonable price too. I wouldn't bother with other programs as tenorshare does it all!

Products used:
4ukey phone unlocking

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Thumbnail of user mikev534
Texas
1 review
0 helpful votes
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August 15th, 2021

I purchased the product based on the websites money back guarantee. The product did not work I reached out to customer service as they asked to see if they could resolve the issue. They offered no help and refuse to honor the money back guarantee.

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Angel H.
Typically does not respond to reviews

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