TenorShare

Had a least a 1/2 dozen e-mail interactions from the so called "Tech Rep" without being able to use the product. One question that was never answered."where is the backup stored?. The Cloud, the phone, my PC".

Ok Violet... You Win... I've found a free Backup/Restore technique on my Galaxy S9 Smart phone that is 110% easier to use than your's. Guess I'll have to eat the $52 that I paid for it since you do NOT offer a refund for "Dissatisfaction of Product". I'm not going to go without posting a very negative review on an appropriate website. I'm not sure where you are located but I'm guessing either China or India which is the HOME of SCAMMERS and you definitely come under that Heading. GOODBYE!

You guys are amazing I've been doing work with them for years now and quite simply they are the best at what they do they are miles above the competition

The software I bought was helpful. The checkout process became confused when choosing between products it added several versions of the same product though 2 products could not be chosen at the same time. It was not evident the total had changed. Several miscommunications before receiving a proper response.

They say that if the software doesn't work as intended they will refund you the money within 30-days but that is a lie. They will not refund you a cent. The software does not work, it is misleading in the way it is advertised and you will simply waste your money. Please do not trust them.

I purchased their Mac recovery plan and it did not work as intended. Their 30-day money back guarantee is very vaguely worded so they are able to interpret it as they see fit even though it's obvious that the product did not work as intended. In my case, they don't have any plans at reimbursing me even though I clearly showed that the product did not work.

I've read other reviews saying the exact same thing. I really suggest you look into other reliable services for data recovery.

They claim they solve a lot of problems, but after a lot of back and forth with the team, the software did nothing (my problem was the iPhone was stuck in the Apple logo). The support was claiming a hard problem, but no problem at all after I have recovered using ITunes (I lost my data).

They won't refund the money. Therefore the money back guarantee is FALSE, and they DO NOT solve the issue they claim they can.

If you have a problem doing a factory reset and you cannot remember your password this is the tool for you. Turning off find me without remembering your password even if you try to reset your password, which can take up to 4 days, this tools is for you. You can do a total reset allowing you to wipe out all your data and do a full factory reset so you can trade in you iPhone or give it to someone with no tracks back to you. The photo's show no code to enter and a clean start to setup

Purchased the software to try and access my files on my iPhone 11. There was no software. Ultimately I had to restore my phone with iTunes.

This company has not honored its guaranteed refund policy. They prey on individuals that are trying to find a solution. They are frauds.

I have an android mobile phone with all my documents/data/information when it suddenly died with all the life of my personal treasure and collection/contacts. I tried most of the software to retrieve the mobile but they were not very successful. A friend of me mentioned Ultdata and it really saved me a lot. Thanks TenorShare.

ICareFone Transfer this is a great solution for transferring data from iPhone to Android. It saves a lot of important information: chats, media, documents that otherwise cannot be transferred to a device of another platform if you have Android and iPhone. If you are switching to another system, this is a really cool solution! I recommend everything!

I bought a TenorShare product for my need and I had a great time. At the end of the need, I requested the cancellation of the automatic renewal and the assistance immediately answered and helped me. A program and assistance we all need and deserve! Really satisfied!

Said was free then after download it charged me $53. I thought no problem they got money back guarantee nope it's only if have technical issue. My technical issue is they charged for what they said was free. TRAP avoid do not download. You can take $#*! in box slap guarantee on it what do you have guaranteed piece of $#*! exactly how I feel GIVE ME My refund

Great products easy to use! Had one small issue and they got back to me and resolved it right away. They are one of the best. They even gave me more time on my subscription. I highly recommend them for any one who needs to thier phone and not loose the data on their phone. They are the best download I ever used.

Best of Best Tool I ever experience through.
Works so great and really very easy to use,
Thanking you with all from heart.
I appreciate your work. And to say the world this is only one best and genuine tool i ever found and gone through. Thank You so much for making my jobs all done so fast and so true. Love from Hearts.

After reading hours of articles of how to fix my iPhone X that was frozen on the Apple Emblem and trying to repair it for 8 attempts with iTunes, I was in tears and about to go insane! I called Verizon who said I had tried all they could suggest so I'd need to send in my phone for a replacement. I use my iPhone for working at home and wasn't about to mail it with sensitive information stored on it. The representative said all I could do was order a new iPhone. I came across Tenorshare that claimed to be able to fix my phone for a free download. Why not try? I ended up purchasing a very inexpensive download to do a deep reboot and reset. It was so easy to use. The app literally held my hand throughout the whole process. I set my phone back to factory reset (my choice) and downloaded my phone data back from iCloud. I rarely write reviews but just had to share my experience and loudly applaud and compliment this product.

I looked for a way to solve the problem and I found TenorShare. I am excited about their offer to help even for free. I am a Pastor and after 40 years being a Christian I had to start completely new. And I am attacked financially, so, I am really excited about this free Program.

Sincerely

Manfred Galli

I wasted money buying their service to unlock my phone after I forgot my original Google account, and it DID NOT WORK. When I complained, they offered to stop auto billing and to refund only 30% of the price. These are not honest people--and they sound like they are from India, and their so-called support is only a way of deflecting the police from their door by 'appearing' to respond to customer complaints.

I am going to lodge and official complaint with the police internet fraud squad to track down these thieves.

Very disappointed with this company. They steal my money in a sneaking way. I subscribed last year only for one year. However, without letting me know, they set my subscription to be renewed each year by automation payment. This year, I suddenly found my bank account had been charged automatically for another year subscription which I did not instruct and do at all. I contacted them, and they refused to refund. Their explanation was: my subscription was in automatic renew status, and I did not contact them to cancel in advance. So ridiculous: I did not know they secretly set my subscription in the automatic renew status, how could I have the idea to cancel in advance? In addition, when I subscribed last year, it was very clear to show that the product was only for one-year plan. This company is a cheater and stealer!

Please do not waste your money. Tenorshare all softwares are waste of money and they do not work.even i emailed them to refund me my money they said its not possible.

The software is insanely simple to use and navigate with no prior experience. The software is also a great price for everything that is included. Was able to use contact customer service with issue and they are vocal and able to resolve my issues. Would definitely recommend

Awful customer service... No support whatsoever and it says 30 day money back guarantee but its a complete lie. Had three IPads with forgotten pins an the program said it would allow access to be able to factory reset and it did nothing of the sort... Basic AF program with little to no support, a complete hack job

They add a subtle line under their products during purchase that says "Autorenewal" which is not highlighted. They use that to charge the customers for their product without proper email notification.
Nice way to cheat and make money for dumb products

Software that is user-friendly and easy to use makes the experience enjoyable and requires less training.
The support system team is extremely efficient and always willing to help with any issues that I have.
Highly responsive to user feedback and also can provide quick and effective solutions to any technical issues.