TenorShare has a rating of 3.0 stars from 1,275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.
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Overall, the user experience is very good. In addition to effectively changing the positioning, it also adds a lot of fun and privacy to my game play. I love so much.
Tip for consumers:
Overall, the user experience is very good. In addition to effectively changing the positioning, it also adds a lot of fun and privacy to my game play. I love so much
Products used:
ianygo
Date of experience: May 3, 2023
My older IPAD crashed while updating to the latest iOS system and out of desperation (before I found that I had ITunes backups in my computer), I purchased Reiboot 1-mo auto subscription to access irreplaceable image files. This is probably the biggest purchase mistake I have EVER made. Two days later, I had to cancel my credit card to prevent them from charging me $30 every month. It's fine that it didn't work and they refused to give me a full refund as advertised on their website. The real problem is that they refused to reply to my auto subscription cancellation request. I requested more than 5 times in different emails and no reply to that request (just trying to bs me to deny a refund). I ended up "cancelling" subscription on their website (it's very difficult to get in there) but I do not trust that they will not charge me. I filed a dispute for the initial charge and had to cancel my card which was the only sure way to prevent them from charging. Another reviewer even mentioned that he was charged even after their customer service sent him an email confirming his cancellation. Probably all of this is illegal for a U.S. based company. Their products might very well work with some people but no one should support a company who does illegal commerce. UPDATE: Ultimately, they gave me a full refund after I cancelled the card, refused to accept their 50% refund/product upgrade deal, and threatened them to share my experience with other users. Do NOT opt for their subscription model and leave your credit card info. If you have to purchase their product, go for a one-time payment deal.
Date of experience: July 12, 2021
100% SCAM. Purchased product was of no value. Have not been able to unsubscribe yet. Based on other reviews, I will try to get, but do not expect a refund.
Date of experience: April 3, 2021
I bought iAnyGo to use it, not only at an affordable price, but also professional customer service to help deal with problems. It is really a good product worth recommending!
Products used:
iAnygo
Date of experience: August 9, 2023
Amazing App for friendly users to restore data and transfer from android phones to ios phone.
The Customer Support Team is also very helpful and overall a great package.
Tip for consumers:
Amazing App for friendly users to restore data and transfer from android phones to ios phone.
The Customer Support Team is also very helpful and overall a great package.
Products used:
icarefone for line
Date of experience: September 4, 2023
Better solutions for transferring data from one device to another. It was necessary to transfer WhatsApp chats, and this service helped me do it in 20 minutes. Thanks recommend
Tip for consumers:
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Products used:
Tenorshare iCareFone Transfer
Date of experience: August 23, 2023
Very helpful software! A must have for families that have children! I recommend the lifetime subscription, everyone will need the use of this software at one point or another!
Date of experience: September 6, 2023
This is my first review because I never write reviews.
They provided a few different ways to cancel your subscriptions on their website, with a method including the Paypal method. However, cancelling on Paypal doesn't work and they will still charge you for your subscription! (which is $45!)
Apparently, they know there are some issues in cancelling subscriptions so they specifically have a section on their website that states:
"Due to system restrictions, the charged subscription fee is non-refundable. Before checkout in the shopping cart, you will see the subscription plan is "Renewal: Automatic". And before the order is renewed, the payment platform will send a notification email beforehand, so you still have a chance to cancel your subscription.
We are not sure whether you ignored this kind of email or it has been tagged as SPAM. For these real reasons, it is not refundable once the order is renewed."
Funny huh? "system restrictions" when your product is something about system and softwares lmao.
Oh and, if the software doesn't help resolve your issues, they still won't provide refund.
Overall, a SCAM.
Products used:
Tenoshare Reibot for Mac
Date of experience: July 9, 2021
They claim they solve a lot of problems, but after a lot of back and forth with the team, the software did nothing (my problem was the iPhone was stuck in the Apple logo). The support was claiming a hard problem, but no problem at all after I have recovered using ITunes (I lost my data).
They won't refund the money. Therefore the money back guarantee is FALSE, and they DO NOT solve the issue they claim they can.
Tip for consumers:
False advertising!
Products used:
Reiboot
Date of experience: January 13, 2024
My experience with this software was 100% completely positive I used it for the MDM removal component and it was both extremely fast and completely successful in operation I can 1000% recommend it to absolutely anyone, thank you also for the support from the TenorShare support crew they are also great. Thank you
Tip for consumers:
Pretty self explanatory
Products used:
4ukey
Date of experience: January 13, 2023
We our a local IT company in CO.We purchased a "4uKey" from TenorShare" for a client.The Software did not work, saying "it does not support our version of IPAD." We emailed "TenorShare" explaining our issue."TenorShare" response, was a prompt apology and an effort to Blackmail us into writing them a 5 Star review, saying that if we were to go on to "Sitejabber" and give them a 5 star review, they would offer us a different software "4MeKey" that would work, for free, as they would not REFUND us the money. So we lost our money and they lost more.
Can you believe the nerve, how unprofessional & disgusting. PLEASE see attached screenshot of our communication.
Products used:
Tenorshare 4uKey (Windows Version) - 1 Week/1-5 Devices(PPC)
Date of experience: January 29, 2024
Good Luck On The Warranty! My ipad was looping the Apple logo and I could not get it to repair using iTunes. I ordered Tenorshare ReiBoot and attempted to repair it. The repair failed in repair, restore modes and deep repair. After interacting with Tenorshare across numerous emails over 3 days trying everything they suggested, it failed every time. I asked for a refund per the 30-day money back guarantee. I received an email saying the problem with my iPad might be a hardware problem and I would need to get a repair shop to provide a letter saying it was not a hardware problem as they do not honor their 30-day money back guarantee if it turns out to be a hardware issue. Nowhere in the warranty does it state that and, clearly, there is no way you would know if it were a hardware issue when you bought it. I contacted my credit card company and disputed the charge to my card. Within a few hours, I received an email from Tenorshare saying they will credit my card within 48 hours. Bottom line, these guys are shady. First, there is absolutely no indication that ReiBoot does anything other than deploy the fix provided through iTunes. Second, if you're a poor unsuspecting soul that doesn't push back, they will not honor the warranty. Total scam!
Date of experience: March 1, 2024
I am in Ivory Coast and I have a huge problem with my files. I have seen the tutorials for TENORSHARE 4DDIG, people have told me about it and it seems to be an excellent product. I tried several times to buy the 45.99 euro version but couldn't do it with my DJAMO prepaid card, which nevertheless contains money. I'm very stuck and I don't know what to do. Please. I even placed the order with the number *******. I also tried PayPal but not possible.
Date of experience: July 20, 2023
A wonderful website! Helped me solve the problem with transferring messages in WhatsApp. I recommended it to my friends and acquaintances, I want to advise you too
Date of experience: July 5, 2023
Scam company. The software does not work and when you ask for a refund that is promised to you when signing up they will not give it. Make sure you CANCEL your subscription as they will keep taking monthly payments from you. They are extremely difficult to communicate with. All round a horrible experience. AVOID THIS SOFTWARE AND COMPANY. They deserve zero stars.
Date of experience: June 1, 2021
The software I purchased simply did not work, and, what I bought was advertised as a way to gain access to your phone without doing a factory reset. Basically, the instructions were exactly what come free on your phone. I told tenershare my concerned. First offer was a refund of 30%. I managed to get them to refund 50% of my purchase price, and that ain't 100% now is it. DONT BE FOOLED, THERE PRODUCTS ARE CRAP!
Date of experience: June 17, 2021
I recently was in need of data recovery so I tried UltData, and I must say it is an outstanding software that has exceeded all my expectations. UltData has proven to be a lifesaver when it comes to data recovery, and its performance has been nothing short of remarkable.
I must extend my gratitude towards Nico from Tenorshare support team.
I recently had the pleasure of interacting with Nico from the customer support team, and I must say short and simple, an absolute superstar. Nico's dedication, professionalism, and unwavering commitment to customer satisfaction left me thoroughly impressed.
From the moment I reached out for assistance, Nico displayed exceptional knowledge and expertise. They patiently listened to my concerns and guided me through each step of the troubleshooting process. Nico's ability to explain complex technical concepts in a clear and concise manner was truly remarkable, making me feel at ease throughout the entire interaction.
What sets Nico apart is their genuine care for customers.Their commitment to providing top-notch support was evident in every interaction.
Tip for consumers:
Just that Nico is awesome.
Products used:
UltData for iOS
Date of experience: May 16, 2023
I am using the software for a long time, it doesn't work for all but most of the problems has been solved with the help if this software, customer support is awesome, always extra miles to assist
Tip for consumers:
Great service, best products
Products used:
Apple iPhone
Date of experience: May 13, 2023
I've never had any issues with backups or restoring some into my phone, support is very supportive and always there to help. The programs always works without any problems on the way.
Products used:
WhatsApp icarefone transfer
Date of experience: July 25, 2023
I had some difficulties with program at first contacted customer service for assistance and they helped me out quickly and on a follow question they went above and beyond my expectations A++
Tip for consumers:
Great company
Products used:
4mekey
Date of experience: July 1, 2022
One of the best data recovery software for mobile excellent services and support...I have tried many softwares but this tenorshare software has recovered my all phone data and it's easy to use
Tip for consumers:
Best software for data recovery
Products used:
Tenorshare
Date of experience: August 5, 2023
I used their product on an old Samsung phone. It recovered more than I was expecting.
Their customer support is unbelievable reliable and fast. 100% recommended
Date of experience: May 11, 2023
This software DOES NOT do what it says. When removing frp lock it adds a pattern lock then restart the phone... THEN IT ASKS FOR THE SAME $#*!ING INFO THAT WAS SUPPOSED TO BE REMOVED. If i could give it zero stars i would and i want my $#*!ing money back you can keep your USELESS $#*! SOFTWARE!
Date of experience: January 4, 2021
I love this program!
If I ever have any technical or problems with billing or and/or questions they always make sure I get the help I need which leaves me being a happy customer, Always 100%
Products used:
Tenorshare 4ukey for Android
Date of experience: August 13, 2023
I bought the product to unlock iPhone and didn't work, asked for my money back and they replay no qualified to get my money back so if you want to waste money go head.
Tip for consumers:
I bought the product to unlock iPhone didn’t work , ask for my money back and the replay no qualified for refund so if you want to waste money go head
Products used:
None
Date of experience: April 24, 2024