TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.
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It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone
I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.
The representative was confident about the issue and the feedback also quick. I definitely love this product because it made me save money, my time, and easy to use. Thank you
These guys have far exceeded my expectations when it comes to any type of customer service/technical support. Very knowledgeable, and very prompt responses. Sincerely thank you for what you guys do!
Tip for consumers:
Best purchase I’ve made this year
Products used:
4ukey
4mekey
I am very glad to tell that, this software has made my life easy. It is very user friendly so that user's can do it on their own without any confusions.
Products used:
Icarefone
Hi My name is Kulwinder Singh, i tried many other applications but 4uKey application is the best ever at best price also great Tenorshare service and Support. I highly recommend to use Tenorshare applications. Thank you Tenorshare for you service looking forward to use more and more your services.
This app helps fix all my issues with my iphone include fixes with ios which is one the best things when you are testing bet its a great thing to have when you need it
I contacted support multiple time via online submission. The response time was so fast I could not believe it. Each issue was resolved quickly and documented properly. Thank you.
Derek
I tried to officially transfer whatsapp from IPhone to Android Xiaomi did not help. A This application immediately saw my phones. This is the best solution for this procedure. Great!
I've used this service many times it's well worth the buck it doesn't disappoint and great customer service if needed. Easy to use all out great service thank you tenorshare.
Tip for consumers:
Site is very easy to navagate
Products used:
4ukey and 4me key. Altdata
Look elsewhere for a solution! The company's claims of FREE DOWNLOAD and 30 MONEY BACK are nothing more than hype. The free download is worthless and the refund policy carries a mountain of stipulations as to be meaningless. In my case their "solution" was to purchase TWO of their products instead one. Not a chance.
Products used:
Phone Rescue
This company is a scam. Reiboot couldnt help fix the IOS sytem in my phone. So I went to Apple store to see whether my phone could be fixed. Apple store said the mainboard died so there was no way to fix. I emailed Tenorshare and asked for a refund but they replied really slow like three days after! And they replied me with rubbish ('try the whole procedures again'). Later I found they charged me for the second bill! I emailed them to ask for a refund again and they were not willing... This is totally a fraud! How can they gain $550 HKD without putting any afford?! In real world people work hard to gain money do they know it? I am going to upload a video to tell people of this news if they still dont give me a refund!
Tip for consumers:
Their 30-day refund policy is fake. I didn’t get any refund at the end for my two bills.
Products used:
Reiboot
I bought this software to unlock the password of my dayghters samsung tablet, who forgot the password.
The only thing this software does is to do a hard reset to the tablet, erasing all the data. For that I don need to
Pay 40€ for tenorshare I only need to read the tablet instructions.
I wrote to the customer service, but they didnt even care to answer.
I recently bought a second hand iphone 7 plus and the owner forgot his icloud logins, with my experience with tenorshare, i mananged to unlock it and currently writing this review with it... ive been using tenorshare 4mekey and 4ukey to help with any icloud problems and its been very helpful... a special thanks to violet from the support center building me through everything... keep up the good work, i truly appreciate it..
I've used this app before and it works but some ios ipsw's aren't signed and i would like to fix it with the same ios version instead of being forced to upgrade and last time i used it some data was lost even tho it said it wouldn't but at least it didn't delete all my data i guess
Products used:
Tenorshare reiboot
I am more than happy with the product and service. Has a couple issues and they were able to help me almost instantly. This software does what it says.
Tip for consumers:
Love the product.
Products used:
4ukey
When I purchased the wrong product, the customer service provided multiple solutions to help me resolve the issue. I'm very grateful for their assistance.
When I needed to backup all messages in WhatsApp and transfer them from Android to iOS, I tried a lot of different programs, but all of them either did not work or did an incomplete data backup.
With the help of the TenorShare iCareFone solution, I was able to backup WhatsApp data in full, all correspondence (more than 200 thousand messages) and all media files were transferred. For this, I didn't even need to reset the iPhone to factory settings, and this was very important for me.
In general, I definitely recommend.
I had some questions about software functionality and its feature. Support team member Zoe has provided me with all the details in very quick and efficient way. Thank you!
Very helpful software! A must have for families that have children! I recommend the lifetime subscription, everyone will need the use of this software at one point or another!
Amazing App for friendly users to restore data and transfer from android phones to ios phone.
The Customer Support Team is also very helpful and overall a great package.
Tip for consumers:
Amazing App for friendly users to restore data and transfer from android phones to ios phone.
The Customer Support Team is also very helpful and overall a great package.
Products used:
icarefone for line
I bought iAnyGo to use it, not only at an affordable price, but also professional customer service to help deal with problems. It is really a good product worth recommending!
Products used:
iAnygo
As there are many software's that has been used for data recovery, I was surprised on how efficient this software runs on a workstation and get the job done.
Products used:
4DDIG Software
Better solutions for transferring data from one device to another. It was necessary to transfer WhatsApp chats, and this service helped me do it in 20 minutes. Thanks recommend
Tip for consumers:
-
Products used:
Tenorshare iCareFone Transfer
Overall, the user experience is very good. In addition to effectively changing the positioning, it also adds a lot of fun and privacy to my game play. I love so much.
Tip for consumers:
Overall, the user experience is very good. In addition to effectively changing the positioning, it also adds a lot of fun and privacy to my game play. I love so much
Products used:
ianygo
My older IPAD crashed while updating to the latest iOS system and out of desperation (before I found that I had ITunes backups in my computer), I purchased Reiboot 1-mo auto subscription to access irreplaceable image files. This is probably the biggest purchase mistake I have EVER made. Two days later, I had to cancel my credit card to prevent them from charging me $30 every month. It's fine that it didn't work and they refused to give me a full refund as advertised on their website. The real problem is that they refused to reply to my auto subscription cancellation request. I requested more than 5 times in different emails and no reply to that request (just trying to bs me to deny a refund). I ended up "cancelling" subscription on their website (it's very difficult to get in there) but I do not trust that they will not charge me. I filed a dispute for the initial charge and had to cancel my card which was the only sure way to prevent them from charging. Another reviewer even mentioned that he was charged even after their customer service sent him an email confirming his cancellation. Probably all of this is illegal for a U.S. based company. Their products might very well work with some people but no one should support a company who does illegal commerce. UPDATE: Ultimately, they gave me a full refund after I cancelled the card, refused to accept their 50% refund/product upgrade deal, and threatened them to share my experience with other users. Do NOT opt for their subscription model and leave your credit card info. If you have to purchase their product, go for a one-time payment deal.
Dear customer,
We regret the inconvenience caused to you. Customer satisfaction is the ultimate goal at Tenorshare.
Could you please provide your ticket ID to let me check? Once it is comfirmed, we will check further for you.
Please accept our apologies and feel free to reply.
Best regards,
Tenorshare Support Team
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