• TenorShare

TenorShare

Write a Review

Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
See all photos
How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user xfilesamsung
California
1 review
0 helpful votes
  • Send Message
October 7th, 2023

The representative was confident about the issue and the feedback also quick. I definitely love this product because it made me save money, my time, and easy to use. Thank you

Service
Value
Returns
Thumbnail of user derek.h
North Dakota
1 review
0 helpful votes
  • Send Message
October 7th, 2023

These guys have far exceeded my expectations when it comes to any type of customer service/technical support. Very knowledgeable, and very prompt responses. Sincerely thank you for what you guys do!

Tip for consumers:
Best purchase I’ve made this year

Products used:
4ukey
4mekey

Service
Value
Returns
Quality
Thumbnail of user rakeshk132
India
1 review
0 helpful votes
  • Send Message
October 3rd, 2021

I am very glad to tell that, this software has made my life easy. It is very user friendly so that user's can do it on their own without any confusions.

Products used:
Icarefone

Service
Value
Shipping
Returns
Quality
Thumbnail of user desimuzik007
California
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Hi My name is Kulwinder Singh, i tried many other applications but 4uKey application is the best ever at best price also great Tenorshare service and Support. I highly recommend to use Tenorshare applications. Thank you Tenorshare for you service looking forward to use more and more your services.

Thumbnail of user djkt2067
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2023

This app helps fix all my issues with my iphone include fixes with ios which is one the best things when you are testing bet its a great thing to have when you need it

Thumbnail of user menaryderek
Canada
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I contacted support multiple time via online submission. The response time was so fast I could not believe it. Each issue was resolved quickly and documented properly. Thank you.

Derek

Thumbnail of user martynov.rostov
RU
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I tried to officially transfer whatsapp from IPhone to Android Xiaomi did not help. A This application immediately saw my phones. This is the best solution for this procedure. Great!

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasq85
Washington
2 reviews
0 helpful votes
  • Send Message
November 23rd, 2023

I've used this service many times it's well worth the buck it doesn't disappoint and great customer service if needed. Easy to use all out great service thank you tenorshare.

Tip for consumers:
Site is very easy to navagate

Products used:
4ukey and 4me key. Altdata

Service
Value
Shipping
Returns
Quality
Thumbnail of user rexb83
Oklahoma
1 review
0 helpful votes
  • Send Message
June 14th, 2021
Verified purchase

Look elsewhere for a solution! The company's claims of FREE DOWNLOAD and 30 MONEY BACK are nothing more than hype. The free download is worthless and the refund policy carries a mountain of stipulations as to be meaningless. In my case their "solution" was to purchase TWO of their products instead one. Not a chance.

Products used:
Phone Rescue

Service
Value
Returns
Quality
Thumbnail of user saraw489
Hong Kong
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase

This company is a scam. Reiboot couldnt help fix the IOS sytem in my phone. So I went to Apple store to see whether my phone could be fixed. Apple store said the mainboard died so there was no way to fix. I emailed Tenorshare and asked for a refund but they replied really slow like three days after! And they replied me with rubbish ('try the whole procedures again'). Later I found they charged me for the second bill! I emailed them to ask for a refund again and they were not willing... This is totally a fraud! How can they gain $550 HKD without putting any afford?! In real world people work hard to gain money do they know it? I am going to upload a video to tell people of this news if they still dont give me a refund!

Tip for consumers:
Their 30-day refund policy is fake. I didn’t get any refund at the end for my two bills.

Products used:
Reiboot

Service
Value
Returns
Quality
Thumbnail of user miguelf82
Portugal
1 review
1 helpful vote
  • Send Message
December 8th, 2020

I bought this software to unlock the password of my dayghters samsung tablet, who forgot the password.

The only thing this software does is to do a hard reset to the tablet, erasing all the data. For that I don need to

Pay 40€ for tenorshare I only need to read the tablet instructions.

I wrote to the customer service, but they didnt even care to answer.

Thumbnail of user angelh84
Angel H. – TenorShare Rep

Dear customer,

We regret the inconvenience caused to you. Customer satisfaction is the ultimate goal at Tenorshare.

Could you please provide your ticket ID to let me check? Once it is comfirmed, we will check further for you.

Please accept our apologies and feel free to reply.

Best regards,
Tenorshare Support Team
Edit Remove

Thumbnail of user liism
South Africa
1 review
0 helpful votes
  • Send Message
May 1st, 2022

I recently bought a second hand iphone 7 plus and the owner forgot his icloud logins, with my experience with tenorshare, i mananged to unlock it and currently writing this review with it... ive been using tenorshare 4mekey and 4ukey to help with any icloud problems and its been very helpful... a special thanks to violet from the support center building me through everything... keep up the good work, i truly appreciate it..

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerw426
Washington
1 review
0 helpful votes
  • Send Message
October 8th, 2022

I've used this app before and it works but some ios ipsw's aren't signed and i would like to fix it with the same ios version instead of being forced to upgrade and last time i used it some data was lost even tho it said it wouldn't but at least it didn't delete all my data i guess

Products used:
Tenorshare reiboot

Service
Value
Returns
Quality
Thumbnail of user ryanpbg1
California
2 reviews
0 helpful votes
  • Send Message
October 7th, 2023

I am more than happy with the product and service. Has a couple issues and they were able to help me almost instantly. This software does what it says.

Tip for consumers:
Love the product.

Products used:
4ukey

Service
Value
Shipping
Quality
Thumbnail of user a7050155
TW
1 review
0 helpful votes
  • Send Message
October 7th, 2023

When I purchased the wrong product, the customer service provided multiple solutions to help me resolve the issue. I'm very grateful for their assistance.

Service
Value
Shipping
Returns
Quality
Thumbnail of user av.maximenko7
RU
1 review
0 helpful votes
  • Send Message
October 7th, 2023

When I needed to backup all messages in WhatsApp and transfer them from Android to iOS, I tried a lot of different programs, but all of them either did not work or did an incomplete data backup.

With the help of the TenorShare iCareFone solution, I was able to backup WhatsApp data in full, all correspondence (more than 200 thousand messages) and all media files were transferred. For this, I didn't even need to reset the iPhone to factory settings, and this was very important for me.

In general, I definitely recommend.

Service
Value
Quality
Thumbnail of user gd703086
GB
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I had some questions about software functionality and its feature. Support team member Zoe has provided me with all the details in very quick and efficient way. Thank you!

Service
Value
Shipping
Quality
Thumbnail of user asonj509
Washington
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Very helpful software! A must have for families that have children! I recommend the lifetime subscription, everyone will need the use of this software at one point or another!

Thumbnail of user niyamaporn.k
Thailand
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Amazing App for friendly users to restore data and transfer from android phones to ios phone.
The Customer Support Team is also very helpful and overall a great package.

Tip for consumers:
Amazing App for friendly users to restore data and transfer from android phones to ios phone.
The Customer Support Team is also very helpful and overall a great package.

Products used:
icarefone for line

Service
Value
Shipping
Quality
Thumbnail of user workaccnt1993
New York
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Product works amazing and the customer care is 100% wouldn't choose any other company they have been so helpful every time i have a question they've had super quick responses five stars in my book

Products used:
4mekey, 4ukey, 4iboot

Service
Value
Returns
Quality
Thumbnail of user rtg20088
TW
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I bought iAnyGo to use it, not only at an affordable price, but also professional customer service to help deal with problems. It is really a good product worth recommending!

Products used:
iAnygo

Service
Value
Shipping
Returns
Quality
Thumbnail of user mrke.delossantos
Philippines
1 review
0 helpful votes
  • Send Message
October 7th, 2023

As there are many software's that has been used for data recovery, I was surprised on how efficient this software runs on a workstation and get the job done.

Products used:
4DDIG Software

Service
Value
Shipping
Returns
Quality
Thumbnail of user 4152892z
RU
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Better solutions for transferring data from one device to another. It was necessary to transfer WhatsApp chats, and this service helped me do it in 20 minutes. Thanks recommend

Tip for consumers:
-

Products used:
Tenorshare iCareFone Transfer

Service
Value
Shipping
Returns
Quality
Thumbnail of user james910720
TW
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Overall, the user experience is very good. In addition to effectively changing the positioning, it also adds a lot of fun and privacy to my game play. I love so much.

Tip for consumers:
Overall, the user experience is very good. In addition to effectively changing the positioning, it also adds a lot of fun and privacy to my game play. I love so much

Products used:
ianygo

Service
Value
Shipping
Returns
Quality
Thumbnail of user hyec
New Jersey
1 review
5 helpful votes
  • Send Message
July 12th, 2021

My older IPAD crashed while updating to the latest iOS system and out of desperation (before I found that I had ITunes backups in my computer), I purchased Reiboot 1-mo auto subscription to access irreplaceable image files. This is probably the biggest purchase mistake I have EVER made. Two days later, I had to cancel my credit card to prevent them from charging me $30 every month. It's fine that it didn't work and they refused to give me a full refund as advertised on their website. The real problem is that they refused to reply to my auto subscription cancellation request. I requested more than 5 times in different emails and no reply to that request (just trying to bs me to deny a refund). I ended up "cancelling" subscription on their website (it's very difficult to get in there) but I do not trust that they will not charge me. I filed a dispute for the initial charge and had to cancel my card which was the only sure way to prevent them from charging. Another reviewer even mentioned that he was charged even after their customer service sent him an email confirming his cancellation. Probably all of this is illegal for a U.S. based company. Their products might very well work with some people but no one should support a company who does illegal commerce. UPDATE: Ultimately, they gave me a full refund after I cancelled the card, refused to accept their 50% refund/product upgrade deal, and threatened them to share my experience with other users. Do NOT opt for their subscription model and leave your credit card info. If you have to purchase their product, go for a one-time payment deal.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user angelh84
Angel H.
Typically does not respond to reviews

How do I know I can trust these reviews about TenorShare?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TenorShare?