Territory Ahead

This used to be a very reputable company with products that you could not find elsewhere. Although they were pricey, the gear was generally well made and worth ordering online, paying for shipping, and waiting for delivery from wherever. All that has changed. The back ordered jacked I recently received after returning the first one for inaccurate sizing took 5 months to get. That is not my biggest complaint, however. TA is famous for creative copyrighting that makes the garments sound like lifestyle changers which are unlike anything you can find elsewhere. That may be but now it is a question of would you WANT to find them here or anywhere else. I purchased two shirts, a pull over summer shirt that was described as a sailor's dream shirt" or some such thing. It turned out to be a poorly cut tent like waffle shirt that looked like rag after one washing. I also purchased a button down oxford linen/ cotton blend shirt with a similar creative description. There are few words to accurately describe how this wrinkled mess looked after being worn for an hour and after washing? Pfft... also rag-like. Customer service mimes the "we're very sorry you had a bad experience " reply time after time. It wore thin. Now I toss the catalogs and wait for someone who really cares to see my postings and ask me to stop washing their dirty shirts in public. I'll die waiting. Good luck with TTL if you dare.

I ordered several items online. I expected all 3 items in one package but instead received 2. The order form showed that the missing item was on back order. I waited and then called about the status of the missing item. I was told it was to be shipped separately. I called few days later and received the same response. Finally called April 29 and was told it no longer is available. Last night I reciecved an email stating this too. Why wasn't I told in the beginning instead of being lied to? If this is how the employees do business I have to hesitate in doing further transactions with this company. This action or series of contradictory actions demonstrates a lack of integrity. I cannot trust such a company. I wanted to continue doing business but my trust has been broken. Too bad because I really like the products but at this point I have to refrain from buying online. I even wonder if an employee took that shirt from my order. Did that happen? Hope not but I'm sure you'd be thinking that possibility. That missing shirt was the reason why i ordered the other items. Mark Moronez