• Test Equipment Depot

Test Equipment Depot

Is this your business?
Write a Review

Overview

Test Equipment Depot has a rating of 4.1 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Test Equipment Depot most frequently mention customer service. Test Equipment Depot ranks 12th among Tools sites.

  • Service
    12
  • Value
    14
  • Shipping
    14
  • Returns
    6
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
1
See all photos
How would you rate Test Equipment Depot?
Top Positive Review

“HVAC Equipment”

Mark T.
8/8/21

Ordered a set of Yellow Jacket gauge hoses. Authentic new parts in their original packaging at a VERY reasonable price. Already using them and they work well. Could have had a little better communications, but that goes BOTH ways. Hope to continue to make purchases from this company.

Top Critical Review

“No prodoct”

Veronica K.
12/11/20

Never received after you said was delivered. Your company trust will never ever come out of my company mouth. Your company just does not care. Just another drop shipper with no skin in the game. Turning over to the Att general office.

Reviews (104)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (15)
Thumbnail of user markt1347
1 review
0 helpful votes
  • Send Message
August 8th, 2021

Ordered a set of Yellow Jacket gauge hoses. Authentic new parts in their original packaging at a VERY reasonable price. Already using them and they work well. Could have had a little better communications, but that goes BOTH ways. Hope to continue to make purchases from this company.

Products used:
HVAC gauge hose set.

Service
Value
Shipping
Quality
Thumbnail of user seanm874
1 review
0 helpful votes
  • Send Message
December 20th, 2020

I purchases an adapter power supply for my Fluke 701 charger base and it was very easy to use the website, and less than a week later it arrived. If only other things in life were this simple! Product works as described. Zero issues here!

Thumbnail of user henryl226
1 review
0 helpful votes
  • Send Message
November 30th, 2019

We purchased a POE line tester. The item arrived in new condition and worked as advertised by Fluke. The item took a few days more to arrive but since we were not in a hurry it was fine. Their pricing is less than any other site I could find so it was worth our time.

Thumbnail of user bryana210
1 review
0 helpful votes
  • Send Message
March 1st, 2020

Great board and service. Should be set to continue my education and skills in circuit design for a long while. One minor question, Where are the knobs for the slide pot posts? I just have two metal sticks coming up out of the board!? A slight design flaw or something else?

Thumbnail of user williamc4187
1 review
0 helpful votes
  • Send Message
March 6th, 2024
• Updated review

These are good refrigeration manifold hoses! I use them on my 410-A gauges and they work extremely well. I am very satisfied.

Products used:
Refrigeration manifold hoses

Value
Shipping
Mastercool 40360 set of 3-60" hoses w/standard fitting
February 8th, 2023
• Previous review

Received order as advertised. Appear to be good. Will see as I use them. Price was good and quality appears to be great as well.

Products used:
Test equipment

Service
Value
Shipping
Quality
Thumbnail of user danielk387
1 review
0 helpful votes
  • Send Message
June 3rd, 2019

Awesome product. They really saved my bacon with this gm engine control module harness repair. The price is reasonable, quality is outstanding, and the shipping was ridiculously fast. I'm very happy with my purchase. Thanks you

Thumbnail of user veronicak74
1 review
1 helpful vote
  • Send Message
December 11th, 2020

Never received after you said was delivered. Your company trust will never ever come out of my company mouth. Your company just does not care.

Just another drop shipper with no skin in the game. Turning over to the Att general office.

Thumbnail of user charlesh1307
1 review
0 helpful votes
  • Send Message
October 31st, 2020

I ordered this unit on Friday, October 16th in late afternoon. It arrived, very well packaged, on Wednesday, October 21st. The manufacturer's package was in perfect condition. With one of the lowest prices I found, securely packaged and very fast shipping; what more could you ask for. This was my ninth order with them and each one went smoothly. My only complaint is that when an item is out-of-stock, on back order, their web site does not always say so.

Thumbnail of user brianm872
1 review
0 helpful votes
  • Send Message
September 26th, 2019

I was undecided between a few products so I called to talk to someone directly.
They were extremely helpful, guiding me to the correct products based on the
Information I provided, and always explaining the options while never pressuring
To just go with the more expensive models. Awesome Customer Service, totally
Trustworthy!

Thumbnail of user fredp241
1 review
0 helpful votes
  • Send Message
October 29th, 2021

Used two day air and it took six days to arrive due to a mistake made by sender. They used my billing address as shipping address when I had clearly stated that it be shipped somewhere else. The package was out for delivery when the change was made which delayed the 2 day shipping to 6.

Thumbnail of user billr323
2 reviews
0 helpful votes
  • Send Message
February 4th, 2020

Really needed a part for my equipment and was having a hard time finding it. Test Equipment Depot has just what a wanted at a great price. Order process was easy and the part came right in. No problem at all. I will be back.

Thumbnail of user jerryq17
1 review
0 helpful votes
  • Send Message
July 1st, 2020

Great product, quick service. Will use again and again. Ordered the Extech Heat index stopwatch for outside work/rest cycles in the Texas summer. Valuable piece of equipment to be safe and effective. Had a prior device but it broke two weeks ago. Found it here for a great price and quick shipping. Thanks much!

Thumbnail of user patrickm488
2 reviews
1 helpful vote
  • Send Message
August 13th, 2019
• Updated review

This is an update to a previous review. I'm the facility manager at a church with about 75,000 sq. Ft. Of space spread across 6 buildings. The first buildings were built back in the early 60's and the last one in 2003. Needless to say there have been countless modifications to the irrigation systems over time, Of the 48 or so valves around our campus we have managed to loss track of 10! We don't have as-built's and are getting ready to do some upgrades so it was important to find the "missing" valves. Following the instructions I was able to re-find all 10 valves in about 6 hours. None were deeper then a foot to 18", but the Pro300 allowed me to trace wires and locate all the valves. It saved me a great deal of time and I think it was worth every penny I paid for it,

Good pricing and order arrived when promised.
August 10th, 2019
• Previous review

Purchased a "renewed" one from Amazon to save a few dollars. It stopped working after about 30 minutes so I sent it back for a refund. Test Equipment had the best price for a brand new unit. Looking forward to putting it to use,

Thumbnail of user matthewl580
2 reviews
0 helpful votes
  • Send Message
July 28th, 2020

You receive exactly what was advertised, unlike certain vendors(on one particular Internet auction site) who lie just to get your money. It is always a pleasure doing business with Test Equipment Depot. When that auction site cheated me out of my money I turned to Test Equipment Depot for the product I needed. It was shipped fast and I received a genuine Fluke product.

Thumbnail of user danielp898
8 reviews
5 helpful votes
  • Send Message
January 13th, 2022

Wanted to purchase a $2 tip and the cheapest shipping is ups for $10 which is outrageous. Then I see on the checkout page that it asks if I am able to accept usps shipments, which I am. But nowhere is it an option.

I decided to contact them and ask about it. Only to find out that the contact page is littered with over a dozen fields that must be entered. What a mess over a $2 item.

Products used:
None. Was gonna buy a de-soldering tip.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelef111
1 review
0 helpful votes
  • Send Message
January 11th, 2020

I placed an online order and on the backend something happened with our payment. They did not hesitate and called me before I had to call and wonder where my order was. This is the type of customer service that is rare.

Thumbnail of user georgeb835
1 review
0 helpful votes
  • Send Message
April 5th, 2020

Did a google search for a camera guide I had lost from my Rigid SeaSnake camera. Took me less than 5 minutes on Test Equipment Depot's site to find my part and place order. Arrived in less than 5 days. Excellent!

Thumbnail of user jamesm2824
1 review
0 helpful votes
  • Send Message
March 8th, 2020

Made two orders recently. First required signature, and company had disallowed the option of the customer changing FedEx shipping instructions (I've never encountered this before), so I had to contact them and request that the package be rerouted to a FedEx site. Person I spoke to said she would do so and email me confirmation. Change had not happened by near the end of the day before the package was due to arrive, so I called again and another person answered and he ensured me that the change would occur. In contrast to the first person, this representative seemed to genuinely care that my needs were met.

When I got a notification from FedEx that the second item was in transit, I called the company again to confirm that the package would not require a signature. The person who answered confirmed that it didn't, but she was quite brusque, leaving the impression that she considered my question to be an annoyance.

Thumbnail of user briank1273
1 review
0 helpful votes
  • Send Message
March 15th, 2021

I have purchased several instruments and accessories from Test Equipment Depot and have found the combination of pricing and service to be excellent. As the need for any future purchases arises they will be the first place I go to look.

Tip for consumers:
Good selection of equipment and prices

Products used:
HVAC test instruments

Service
Value
Shipping
Quality
Thumbnail of user dalen44
1 review
0 helpful votes
  • Send Message
August 27th, 2019

I received my Weller Iron tip with heating element, and it is a great product. I also had a great customer service experience. The customer service was knowledgeable, helpful, and very friendly. I highly recommend Test Equipment Depot.

Thumbnail of user jeremiahw42
1 review
0 helpful votes
  • Send Message
June 25th, 2020

I don't have time to be running around picking up parts/materials to keep my operation progressing in a positive manner. I found customer service to be responsive and the delivery dates accurate. Keep up the good work!

Thumbnail of user jbaethke
1 review
0 helpful votes
  • Send Message
September 16th, 2023

I had not even known that this tool existed. Once I did, I did a quick search and found out that they were available here and ordered them. The process was easy and they were delivered in a timely manner.

Products used:
p trap rodding leader

Service
Value
Shipping
Quality
Thumbnail of user madaij1
1 review
0 helpful votes
  • Send Message
March 25th, 2019

We paid for overnight shipping and product didn't arrive until 2 business days later. It was pointless to pay the additional money for overnight when it wasn't fulfilled as promised. This caused our job to be delayed and additional day and pushed a other milestones back. It caused a problem.

Thumbnail of user rhondac223
1 review
1 helpful vote
  • Send Message
September 10th, 2020

Great service and very responsive.
Not 5 stars because items identified as being in stock on the website were found as not in stock after order was placed. However, the customer service was very quick to notify and accommodate.

Thumbnail of user elenad11
21 reviews
63 helpful votes
  • Send Message
December 17th, 2018

I am a customer at ASOS for a long time. And unfortunately, I'm done with this company after they never figure out with my refund on $450-600. That's a lot of money for me. I dropped my three packages more than a month ago. They never receive my packages therefore no refund for me because I don't gave proof of postage. They couldn't even provide me with a USPS tracking number that they usually send with the order. With that said, if you just drop your package without a proof of postage, you are losing you money. You are responsible for that and they will not help you with that and it us no matter how much you spend over there!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Test Equipment Depot?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.1
104 reviews
Have a question about Test Equipment Depot?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business