• Textbroker

Textbroker

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Overview

Textbroker has a rating of 3.2 stars from 150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Textbroker most frequently mention customer service. Textbroker ranks 3rd among Website Optimization sites.

  • Service
    22
  • Value
    22
  • Returns
    15
  • Quality
    22
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
2
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How would you rate Textbroker?
Top Positive Review

“It seems like there might have been a typo in your request. Could you please provide some more detai”

Abdinasir A.
1/3/24

It seems like there might have been a typo in your request. Could you please provide some more details or context so that I can assist you appropriately? This message has been generated by Nova - download it for free: https://novaappai.page.link/8jeqXgTjCuoN8HNr6

Top Critical Review

“You Just Can't Find a Good Writer”

Sir M.
9/6/22

I've placed several orders through this platform and every time the quality is simply so low. Grammar mistakes, wrong vocabulary, wrong and inaccurate information. Zero research. Writers are lazy, provide completely inaccurate information and clearly English is not their native language. Wasted money. Awful experience. Don't waste your money on this platform.

Reviews (150)

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Reviews that mention popular keywords

customer service (12) work (50) quality content (5) article (47) clients (29) 6 years (3) 4 star (7) 500 words (3) customer support (3)
Thumbnail of user daved35
North Carolina
2 reviews
17 helpful votes
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May 4th, 2014

I started with Textbroker years ago and thought "Yea, this is cool." Now a few years later I realized it was a shady scene. It did help me to start writing articles for people but not much else. The pay was low and obviously many writers (if you want to call them that) are from overseas. The end result was I bailed after a couple years and tried to freelance which worked over time. I actually started on Fiverr.com and offered services for blogging and article writing. Now I get orders that can be 25.00 to 40.00 for blogs that are around 750 to 1000 words. I noticed the more positive feedbacks I got, the demand grew. It's more personal and your in control of what you accept or dont. So, yea Textbroker is good for practice and maybe beer money but not much else. I felt like I was a writing wh@@e for them, Fiverr, I don't.

Thumbnail of user richardr182
Florida
1 review
1 helpful vote
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February 18th, 2021

Unfortunately, I had a bad experience with this company. But after 2 different writers and a huge delay, I found a great writer that actually helped me. Making the concept of the business effective. Therefore, learn how the system works well and ask support (which is great) for advice or even writers to help you better understand how to get your project done with out delay. Like I learned the hard way. Although they should control better how the freelancer can just drop a project that has a deadline after committed to it and its deadline. Maybe a drop rate. Any how Textbroker has good writers that are also great people, but not a good design interface and control system. I still recommend them with a warning lol and I still will use Their services. Hopefully, they will fix the little things.

Richard.

Tip for consumers:
Don't use them!

Service
Value
Returns
Quality
Thumbnail of user joec98
Virginia
1 review
33 helpful votes
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March 25th, 2015

Good
There is work on-demand. No searching work or bidding on contracts. Getting paid is easy.

Bad
The pay is terrible in terms of real world income. Even 5 stars writers are under paid. They do not rate work in a timely manner which slows the promotion process.

Thumbnail of user eloisec
Massachusetts
1 review
25 helpful votes
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November 11th, 2015

They don't give their authors enough information to write appropriate articles.

And their automated approval process means that you give them a window for delivering and have to watch your email closely to discover when it is delivered so you don't miss the reject or rewrite window.

Waste of time, effort and money.

Thumbnail of user toddh20
Missouri
128 reviews
299 helpful votes
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July 29th, 2015

Textbroker now requires writers to re-verify their accounts by sending a photo of themselves showing their faces completely while holding a picture of their ID cards that is easy to see in the photo too and if you don't comply within a day, they permanently close your account. I'll try to find a better site that lets you write for clients and is likely to last.

Thumbnail of user gregorys165
Georgia
1 review
1 helpful vote
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August 31st, 2018
Verified purchase

Been using your service for a long time and this is just a absolutely wonderful gem.

I'm almost hesitant to tell others about this because I think it's just such an awesome resource like no other.

Will continue to use your service forever.

Thumbnail of user carlenep3
Carlene P. – Textbroker Rep

Hi Gregory! Thanks so much for breaking your code of silence and letting others know what you think about our services! We appreciate your business with us!

Thumbnail of user katv2
California
1 review
12 helpful votes
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October 2nd, 2013

As an author, I can say that my experience with this site is just as horrific as the clients. Often times clients give poor instructions which leave authors perplexed. The editors that are supposed to review content are often inconsistent with their feedback to authors who have little recourse if they are treated unfairly by textbroker. Rates for authors are abysmally low given that many clients require extensive research for their articles.

Thumbnail of user karinb9
Pennsylvania
4 reviews
69 helpful votes
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January 8th, 2017

I like the fact that you can work at your own pace, but the pay is insulting for the work to be done. Textbroker is like a "sweatshop" of the digital age. You have to do some significant amounts of research at times, and can take some time to complete the article (under the pressure of time sensitivity, usually 24 hours)) for a very low pay. It's too aggravating for the pay I get. I am sure there are better freelance writing opportunities out there. Textbroker is the "had to start somewhere" type, but cannot stay in it long-term.

Thumbnail of user michellec280
Florida
1 review
2 helpful votes
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January 25th, 2018
Verified purchase

One of my favorite things about the TB system is you can choose the quality of the writers. 5-stars usually means very little editing (if any). I've been able to put together a team of quality writers who understand the different markets I serve and are available to do the work in a timely manner.

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Value
Shipping
Returns
Quality
Thumbnail of user regans
Justin C. – Textbroker Rep

Hi Michelle! Thank you for your detailed review! Creating a team of your favorite authors is a great way to control the quality and ensure you have authors who understand your needs. We're glad to hear the team option is working well for you!

Thumbnail of user georgias
Canada
1 review
34 helpful votes
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January 8th, 2017

I have written 60 articles and after so many years they closed my account because of one article they were not satisfied with. My articles in the past few months have been rated excellent by clients. I am very disappointed in TextBroker!

Thumbnail of user andrewc523
South Africa
1 review
1 helpful vote
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July 1st, 2019
Verified purchase

I'm new to Textbroker however in the time that I have made use of the services I have always been more than satisfied with the results. It saves me time, energy and peace of mind knowing someone else can type my content.

Thumbnail of user carlenep3
Carlene P. – Textbroker Rep

Hi Andrew! Thanks for taking the time to write about your experience! Please let us know if there is anything we can do to help you in the future :)

Thumbnail of user jacquelined
Georgia
3 reviews
18 helpful votes
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July 22nd, 2009

Been a member of this website for a while now. Really like them, and they are a good website. Decent pay for your writing too. Are a bit skimpy on writing topic descriptions though. But as writing for pay websites go, this is one of the few good ones that I have found. You sign up and submit a writing sample. They are pretty prompt to respond, and will rate your sample by stars - 2,3 or 4 stars. Your star level will determine what writing assignments are available to you. Don't worry, they usually have plenty to choose from. They now pay bi-weekly, amounts starting at $10 dollars. Good writing website.

Thumbnail of user briad
New York
2 reviews
15 helpful votes
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January 21st, 2014

Poor management practices. Management does not value writers at all, and most of the writers who praise Textbroker fawn over management in the hopes that management will refer their names to managed and exclusive writing teams.

I am appalled by management's utter disregard for its writers. On top of that, the pay is dismal.

Thumbnail of user allisong33
Virginia
1 review
3 helpful votes
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November 25th, 2016

From other reviews, it seems that site is either hit or miss. However, in the past couple months that I have been writing for them, I have had a great experience. There are many different categories of articles to choose from. You can find articles that pay a decent chunk of money if you look and are willing to do the work within the given deadlines. They pay on a weekly basis and always have work from different clients to choose from. The only drawback is the time it takes for some editors to edit and accept content. Other than that, this site is very fair to their writers.

Thumbnail of user erict19
Delaware
1 review
16 helpful votes
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March 1st, 2013

I've just recently started but it's going along pretty well. Some articles require a frequency of a certain word or phrase, which is supposed to help for SEO google analytics, but, this can be challenging if you want to use them and write professionally. I've come across (without naming the actual product directly) an article that required me to write "Tylenol buy" three times. Not "buy Tylenol," which would be much easier to implement. So I had to figure out how to squeeze that in with some lame line like: "Make sure to check out the generic brands if you want to save money when you Tylenol buy."

So my advice is to be picky with your articles and save some face.

Thumbnail of user sabrinat3
West Virginia
1 review
13 helpful votes
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February 19th, 2014

I am just getting started and I am anything but impressed. It was highly recommended to me by my college professor to write professionally, so I decided to check out the site. My writing was rated a three, and there was only one job available in the three or less range. The topic was not something I would be able to do justice... so, what a waste of time...

Thumbnail of user andrews286
Washington
1 review
7 helpful votes
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July 9th, 2017
Verified purchase

You get what you pay for, and the bar is set low. We've had an unbelievable amount of highly rated writers completely fail the most basic of articles. We are planning to start paying two writers for the same article just to be able to get some quality. There is something wrong with the rating system for sure.

Thumbnail of user regans
Justin C. – Textbroker Rep

Hi Andrew! Thank you for your feedback. It looks like you are working with the same two authors. If you feel you are receiving content that is below the quality level of the authors you are using, we encourage you to find another author to work with. In addition, please always feel free to reach out to Client Services at clients@textbroker.com with your concerns so that we may do a quality check on the author!

Thumbnail of user mc521
California
1 review
2 helpful votes
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September 13th, 2016

I love textbroker. We used a service for our blogging and social media and it was expensive and of poor quality. Since we started with textbroker, we get quality material with little to no need to edit, quick turnaround and headache free content sourcing. I'd recommend textbroker to anyone looking to build an attention grabbing and seo friendly blog for their business.

Tip for consumers:
Go 4 star! It's well worth it.

Service
Value
Quality
Thumbnail of user laurav17
New York
1 review
18 helpful votes
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October 19th, 2015

At first i thought i could gain great writing experience on textbroker with supposed reviews and all but while it was exciting at first i came it see it wasnt all its hyped to be. First off my first short article i had to write to recieve a grade put me at 3 stars which I remained for months until they reviewed my first 5 articles they bumped me down to a 2 and never reviewed any more again. How am i supposed to improve or even know if im improving when its been almost 5 damn months of no feedback there are hardly any 2 star orders mostly just 4 star so you cant become a better writer and you cant make real income its just a waste of time on both ends really dont bother wasting your time TRUST me

Thumbnail of user sarai28
Arkansas
1 review
4 helpful votes
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May 5th, 2017
Verified purchase

In the past I have used Upwork for projects but had been referred to textbroker by someone who has many articles written. I felt very removed from the process when using textbroker, like I had no say in who would ultimately write my article. I felt like the price was somewhat high considering we had the article written, just need a more businessy tone... they maybe added 50 words and moved a paragraph or two and it cost $46... I will be using upwork in the future or another site.

Thumbnail of user regans
Justin C. – Textbroker Rep

Hi Sara,
Thank you for your review of our services! I'm sorry to hear that you felt removed from the process. Should you continue to use our services in the future, we would recommend using the Author Search feature to locate a suitable author of your choosing. This allows you to choose the author you would like to complete your order as you would place the order with only that author as a Direct Order. Please reach out to us at clients@textbroker.com if you would like further instructions on how to use the Author Search feature or place a Direct Order!

Thumbnail of user gabriellet7
Georgia
1 review
4 helpful votes
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January 29th, 2018
Verified purchase

I've been using Textbroker for over 6 years now, first as a writer and then as a client. I've had consistent great articles and press releases from writers. I'm so glad to have one website I can go to for the content I need. I've connected with several good writers that deliver consistent articles. The platform is easy to use and I especially like the templates I can save for easy repeat ordering.

Thumbnail of user regans
Justin C. – Textbroker Rep

Hi Gabrielle! Thanks so much for the detailed review! We are grateful to have had you as both an author and a client on our site :)

Thumbnail of user jessicam135
Nevada
1 review
18 helpful votes
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September 25th, 2015

I worked for this lame company for 1 week. They hired me for a coordinator job and had me editing. They didn't provide any training to me for my position nor did they have a computer that was up to its needs and updated with the proper software needed to do my daily job! Total waste of time!

Thumbnail of user jeanb38
Canada
2 reviews
16 helpful votes
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October 9th, 2015

I have hired these writers a few times for web content but the last time was just ridiculous. I selected one of the higher levels of quality and what I got was complete garbage. Seriously... it was obviously written by someone who was just trying to stuff the article with words to max out the budget.

To give you an example. The assignment was to write an "about us" paragraph. The first line was "we are a co-ed group of professionals" <-- as if that matters at all. A completely dumb statement to add about a company in my opinion. Have you ever heard of a company that was strictly men or women? I complained and rejected the article but apparently the fine team at textbroker.com thought that it was a great article because I was told that my complaint wasn't valid and the article was accepted on my behalf!

GARBAGE QUALITY. STAY AWAY!

Tip for consumers:
GARBAGE QUALITY. STAY AWAY!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshuam354
Florida
1 review
3 helpful votes
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July 29th, 2019

I'm not sure what this company wants from me. I chose to get content written for m to make my life easier. I submitted an order with instructions and it has been declined at least 7 times. I then changed what they advised me to change, without success. It's now been a week without the job even being started. I called last week and left a message for a rep to call and walk me through exactly what they are looking for. No call back. I've emailed for them to explain what I need to do, and no response. I then researched to see if this is legit, and from what I read, it is. (At least for a consumer; I feel bad for the content writers). I'm at a point where I'm asking myself if I should cancel and write the content myself. I am about to give up. Today is the day.

Thumbnail of user regans
Justin C. – Textbroker Rep

Hi Joshua, I'm sorry to hear about the trouble you're having getting your order placed! Our staff have a duty to ensure that your order is placed with the necessary information needed to be properly completed, and without violating our Terms of Services. If you'd like to email us at clients@textbroker.com, I'd be happy to look into why specifically your order was declined and work to get the issue resolved.

Thumbnail of user jamesh349
California
1 review
3 helpful votes
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September 10th, 2016

I've used TextBroker on and off for several years but "took a break" a couple years ago since the content wasn't what I was looking for quality wise. This week, I decided to give it a shot because I needed some work done in a pinch and over the course of 10+ articles every one of them was exactly what I was looking for both in terms of editorial quality, style, and research. I'll definitely be using their writers more often in the future!

Tip for consumers:
Be very clear in the instructions as well as providing links / references to what you are looking for. This has dramatically improved the results.

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Value
Quality

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From the business

Textbroker is the leading digital content creation site. We bring clients and authors together to create custom content, such as blogs, product descriptions, press releases and more!

Business History

The idea behind Textbroker is to satisfy the growing demand for custom content. As an SEO provider, Textbroker founder Jan Becker-Fochler experienced first-hand the increasing importance of unique content to his clients; after all, unique content leads to a better ranking in search engines, more traffic and more revenue. Then, in 2005, Becker-Fochler came up with the idea to search for authors, motivate them to write, rate the quality of their work and compensate them for their effort. To accomplish this, he commissioned the development of a preliminary version of the Textbroker platform.

Within a short time, thousands of authors eager for the chance to earn money with their writing signed up. In 2007, Textbroker launched the Internet’s first content marketplace. Today, Textbroker authors deliver high-quality product descriptions, blog posts, press releases, social media posts, news stories, and technical articles and a wide variety of other written content to clients around the world. In essence, Textbroker is a better, faster, easier and less expensive way for companies to get freelance written content.

Company Representative

Thumbnail of user regans
Justin C.
Manager of Marketing Operations
Justin is the Manager of US Marketing Operations.

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