business logo of TextNow

TextNow

Overview

TextNow has a rating of 4 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Alana E.
Unfollow Alana E.
Send Message
Share Review
Report Review

Could be the best, could be the worst
August 17, 2024

This is just my assumption, but I wouldn't be surprised if a majority of this apps regular users are people that cannot afford to have a regular cell phone plan.
Me being one of those people, I feel like this app doesn't work as well when you are on a regular Wi-Fi. I also feel like if the Wi-Fi that you are using is unfamiliar to your device, it works even less efficiently. For example, someone will have to call me two or three times before it rings on my end even connects for the caller.
Another issue to hat ife experienced frequently would have to be not receiving media messages, either not at all, or hours &&hours late. Other than those few little problems, I really appreciate this app and how much you can customize it as well. My favorite feature would have to be how you can use a photo as the background on your keyboard

Date of experience: August 17, 2024
New York
1 review
0 helpful votes
Follow Ahmed S.
Unfollow Ahmed S.
Send Message
Share Review
Report Review

Excellent Service Quality
July 19, 2024

Very good experience. Only drawback is the changing number. I beseech that the number is fixed permanently. This will allow my call recipients to save the number and return calls on the fixed number. Thank you.

Date of experience: July 19, 2024
New Mexico
0 reviews
0 helpful votes
Follow Adelita V.
Unfollow Adelita V.
Send Message
Share Review
Report Review

Need better reception for calls.
October 15, 2024

This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.

Date of experience: October 15, 2024
Mississippi
1 review
0 helpful votes
Follow Adrian J.
Unfollow Adrian J.
Send Message
Share Review
Report Review

Great app for Wi-Fi usage
August 22, 2024

Love the app & it helps out a lot to those limited to making & receiving phone calls through WiFi. My only nitpick, would be not being able to get text verifications from apps, & having to pay a monthly subscription to receive this feature. I understand why they do this...kinda? This is still a wonderful app, & if you're looking for an app for WiFi calls, this is the go to IMHO.

Date of experience: August 22, 2024
Tennessee
1 review
0 helpful votes
Follow jessyjamespoems p.
Unfollow jessyjamespoems p.
Send Message
Share Review
Report Review

IF YOU WANT FREEDOM, WELL HERE'S YOUR SIGN
August 26, 2024

As long as I have Wi-Fi and text now I don't need phone service to keep in touch. I'm on the free plan, and I use text now everyday anytime, without any problems! There are options to pay a fee for upgraded services…however FREEDOM is good for me….

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
Follow CarlaGreg P.
Unfollow CarlaGreg P.
Send Message
Share Review
Report Review

Email Message Verification
August 24, 2024

Great Service and getting better every year whatever happened to the email message verification it was so convenient because I'm in my email more Ria immediate access to my Text now app less time consuming to just open my messages from my emails

Date of experience: August 24, 2024
Canada
1 review
0 helpful votes
Follow Randy B.
Unfollow Randy B.
Send Message
Share Review
Report Review

Textnow performance
August 29, 2024

Takes a little time to load and sometimes to connect, other than that I am completely pleased with everything.
The advertising doesn't bother me to much.
Thanks TextNow

Date of experience: August 29, 2024
Canada
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Send Message
Share Review
Report Review

#1 App for Voice and Text
July 30, 2024

I have been using the TextNow app since it was first available for download, and in all honesty, nothing else comes close.

Ive tired many other apps that have similar features and functionality but they all fall short on call quality, connectivity, and consistency.

TextNow always provides me with a stable connection that I can rely on. They also understand that people like to keep their phone numbers and I've had the same TextNow number for 10 years. That's tough to beat.

Huge thumbs up for this app. TextNow #1

Date of experience: July 30, 2024
Washington
1 review
0 helpful votes
Follow emma C.
Unfollow emma C.
Send Message
Share Review
Report Review

Good enough
August 4, 2024

App is easily my first choice over alternatives, but it generally sucks, the density of ads and the glitches are annoying and calls often dont go through

It also split one person - messaging me from one number - into 4 conversations, at random
Idk why

Date of experience: August 4, 2024
Jason G. TextNow Rep
9 months ago

Hey Emma, thanks for your review! We're sorry to hear that you're having issues using your TextNow app. I've sent a PM to assist further!

West Virginia
1 review
0 helpful votes
Follow Bobby T.
Unfollow Bobby T.
Send Message
Share Review
Report Review

Convenient
August 4, 2024

I think the layout of the app is most important and easily understandable for people with older and/or slower cell phones. Although the option to reply from the notification panel has a complication almost every time it's used, the app is convenient and I highly recommend it.

Date of experience: August 4, 2024
Canada
1 review
0 helpful votes
Follow Veronica S.
Unfollow Veronica S.
Send Message
Share Review
Report Review

Fast and Reliable
August 2, 2024

I find the TextNow very easy to use, and that's a great advantage for someone who is not tech literate. After a reluctant start, I use it quite extensively now. It's the perfect way to keep communication quick and open., and is also time-saving.

Note: Please do not post if my last name is displayed. If you can post it, please delete this addendum.

Date of experience: August 2, 2024
Georgia
1 review
0 helpful votes
Follow Clifton C.
Unfollow Clifton C.
Send Message
Share Review
Report Review

Reliable and overall good service
November 20, 2024

I've had my TextNow number for 4 years which says a lot. Not only am I able to use it anywhere in America, I'm able able to use it literally anywhere around the globe where there is internet.

After ordering a sim card for a mere $4 earlier this year, I tapped into a new dimension of data service. I enjoyed high 5G data speeds up to 10GB and it was marvelous. I can recall a particular day when there were network issues in my area and I was the only person with a stable internet connection within a 20 mile radius. That's when a lot of my friends found out about TextNow because they were surprised that I still had internet.

A drawback was the fact that I was unable to share my hotspot with friends, which really wasn't a big deal. Also, if you plan to use more than 10GB before the month elapses, that 2G connection will annoy you. The solution to this, of course, is to renew your data early. Fortunately, I've only needed to do that once. My data plan only failed me in a handful of rural areas where there were absolutely no cell towers. Otherwise, even with a single bar, I was able to enjoy high 5G speeds of data.

Overall, TextNow has proven itself to be a very good service provider, locally and internationally.

Date of experience: November 20, 2024
Canada
1 review
0 helpful votes
Follow Dave B.
Unfollow Dave B.
Send Message
Share Review
Report Review

Thank you for the service.
September 15, 2024

Canadian cell phone bills are an outrage. Did you know in Africa people pay almost nothing to use a cell?
Not here!

Date of experience: September 15, 2024
New York
1 review
0 helpful votes
Follow duston m.
Unfollow duston m.
Send Message
Share Review
Report Review

This sucked
July 24, 2024

The "automated system " turned off my ability to send amd receive text messages ON AN APP CALLED TEXTNOW! AND it took 2 days for a customer service agent to be able to tell me that! And then they "couldn't " change it back. They cant change what the system does when they literally control the system. So it was a $#*!ing hassle and im not using text now as my main line anymore

Date of experience: July 24, 2024
Jason G. TextNow Rep
9 months ago

Hey Duston, thanks for your review and we're sorry to hear that you were having issues sending and receiving messages. We've sent you a private message to assist further!

Maryland
2 reviews
0 helpful votes
Follow Jackie H.
Unfollow Jackie H.
Send Message
Share Review
Report Review

When I first tried text now, I was kind of Skeptical as to how it would work. Some of the times my calls dropped during family prayer time or they couldn't hear me. I reported the issue and they fixed it.
Thank you.

Date of experience: August 1, 2024
Minnesota
1 review
0 helpful votes
Follow Adja F.
Unfollow Adja F.
Send Message
Share Review
Report Review

Restricted messages
August 27, 2024

When I was texting with friends, I was completely restricted from replying to messages for no reason, and I received a text message saying "I violated the rules."

Date of experience: August 27, 2024
Jason G. TextNow Rep
8 months ago

Hey Adja, thanks for your review and we're sorry to hear that you were having issues sending messages. I've sent a PM to assist further!

Washington
1 review
0 helpful votes
Follow Tim N.
Unfollow Tim N.
Send Message
Share Review
Report Review

Free is a very good price Good! Good for free!
August 3, 2024

I get dropped calls and when someone calls out of the blue on my Samsung Tab A, it won't let me answer even though I keep trying to answer. Sometimes it will let me answer if I've had the app open recently in use but when it's been sitting for awhile Sometimes I can answer but most of the time not. I have it installed on my Note 20 ultra also so that I can check my texts when away from the tablet. Also I have problems writing texts Sometimes in that while I'm texting it just stops on its own and half the time I don't notice till a sentence or two later while I'm text away and hearing the clicking report nothing is being texted! Very frustrating, but for free for a tablet without phone ability it's great!

Date of experience: August 3, 2024
California
1 review
0 helpful votes
Follow L K.
Unfollow L K.
Send Message
Share Review
Report Review

Definitely worth a try
June 19, 2024

After having been a magic jack user for 5+ years I ended my subscription. I found magic jack to be a very good service and did not end it due to any negative reasons, just didn't need it anymore. Now that things have changed again I came across text now and i first was a bit skeptical in trying it because it was free, however I must say I have been very pleased with this app. I have yet to get a Sim card but plan to do so. It is definitely worth a try.

Date of experience: June 19, 2024
Florida
1 review
0 helpful votes
Follow B J.
Unfollow B J.
Send Message
Share Review
Report Review

TextNow Experience
August 30, 2024

I have been using it for some years now and I would give it a four star out of five. It need some work since it is still dropping calls here and there but overall its now a bad app for the price

Date of experience: August 30, 2024
Michigan
1 review
0 helpful votes
Follow Alba L.
Unfollow Alba L.
Send Message
Share Review
Report Review

Frustrating
July 27, 2024

Used for a long while then, everything gone, conversations, #, history. With no way to get back. Go on a vacation and forget it for a week or two and you lose it completely.

Date of experience: July 27, 2024
Jason G. TextNow Rep
9 months ago

Hi Alba, thanks for your review and we're sorry to hear that you've lost your number and your history! I've sent a PM to assist further!