TextNow has a rating of 4 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.
On 2-07-18 i received a i phone from text now.com that i did not order. I never heard of text now so i went on internet to find out whats going on. I found thier customer support phone number and out of 6 options was not able to talk to some one. Went to there support center and tried to chart with some one. No luck wanting to do the right thing i sent the phone back to there office in canada at a cost of $32.01 on 2-14-18 i received a phone call from u. P.s. Stating canada would not accept the value for one dollar. I told them my problem and they said they would look into it. They called me back with a phone number that i could call and speak to someone. I spoke to a very nice lady who told me what was going on. Someone orderd this phone useing my name address, phonenumber, e-mail address and my mastercard. I told her it was not me who orded this phone she cancelled the order of 34.98 but could not refund me my cost to send the phone back because i was not able to reach them for a shipping label. I notified my bank and cancelled my credit card. Text now also tried to charge me $7.00 for add. Ups fees to end this i should have never tried to do the right thing and send them there phone back.if this ever happens to you keep the phone they are nothing but crooks in my opinion
Call quality very poor and line drops very often. I have tried calls over excellent wifi connection but quality is very nad and disappointing.
Unreliable, contradictory, not living up to what they pretend to offer. You must be very vigilant in dealing with them for your own security.
Total trash app. I made a huge mistake by not using a real cell provider. Everything is f'd up now. Save yourself the agony and hogh blood pressure
Other than device network issues, app always works and is damn handy
They will delete your text messages to protect some one bleaker me inside job
Any journalist contact me my story is real..
Works flawlessly and the adds are not overbearing like many other ones tend to always be.
It's working really well keep up the good work don't have to change anything
I LOVE TextNow! I'm able to stay connected with my family with GREAT QUALITY & FREEEEE Service! Can't get any better!👍
DO NOT USE THIS APP! THEY SPY ON YOUR CONVERSATIONS AND CALLS! I WARNED YOU! THEY ARE SPYING ON EVERYTHING YOU DO WHICH IS ILLEGAL! TEXT NOW NEEDS TO BE SHUT DOWN! 👎👎👎👎
Hi there, thanks for your review! At no point are any calls recorded through TextNow. We do require that permission for certain features like voicemail and voice notes!
I'm elderly and on a fixed income, I read about this service available. I only need a few calls and txt to my family. Thank you for the help!
This is better than other text app ive had even textplus.
It can call. Text send and recieve pics and more and no typing limit. ThankYou technology
FREE PHONEE!
This is the app that many scam operations use. It is typical for a scammer demanding money for tax debt or cancellation of social security benefits.
Customer Service is terrible, hard to reach them by chat, even when first in queue, call quality is very problematic, etc. keep away from them.
It's a great way to have a secondary number to use different from your primary line. Helpful and convenient.
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at community@textnow.com
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at community@textnow.com for further assistance.
Hi Azim, thanks for your review and we're sorry to hear that you're having issues while calling. We've sent you a private message to assist further!