TFsource

EBAY suppose to help but suddenly permanent blocked my account with NO REASONS, Blocked using email contact, review or refund with TFSource and No Money Back Guarantee!

USPS 1st class international parcel has a tracking but zero contact channels with only option to use Missing Mail Searched after status stucked for 2 weeks.

Luckily Well Established TFSource helped patiently by replied my multiple emails and crossed checked with their warehouse team which i worried parcel lost etc.

Today 31 March 2022 i finally received my precious OX PS-13 (out of stock in the world) after 1 month+ which supposedly delivery due date is on May2022.

Great Trusted Seller that all any online buyer wanted.

1) TF Source has better customer care than BBTS, Amazon, and Ebay combined.
I have had the ABSOLUTE worst customer care experiences EVER with BBTS.
2) There stack program is far better than BBTS' Pile of Loot. TF Source has much better rules than BBTS.
3) It is 1,000 X's easier to find product on TF Source than BBTS, or Robot Kingdom, or TF Direct.
4) TF Source has the the beat points rewards system I've EVER seen.
5) Unlike other web based stores, such as Robot Kingdom and TF Direct, TF Source had no problems recognizing my email address. Even major companies like Allstate, Geico, and Toys R Us had trouble with my email.
I tried to add a photo of one of my packing slips to prove I shop with them. Not sure if it uploaded.

I was a happy customer for over 15 years, spending thousands of dollars building my Transformers MasterPiece collection from MP-01 to MP-54 with these guys. Over that time only one item came damaged and they quickly replaced it without charge. I thought great, if I ever need them they will be there... Then I ordered an item on 24Dec2022, within minutes I say their "special price" was not so great as it was $30 lower at BBTS, so I tried to cancel, unfortunately their shopping system doesn't have that, so I sent a message through their support portal. I received confirmation it was received and I'd get a reply within a day (standard automated reply). Sunday 25Dec passed, then Monday 26Dec2022 (observed holiday), these are all non-shipping days. They then shipped the item on Tuesday 27Dec2022, meaning they never bothered to read the message and then claimed it was my fault. I told them it's ok, just give me the $30 credit and they refused. So sad to see this many years of loyalty flushed down the toilet. I lost my shipping and paid for the return shipping over $30 different, even if it were $1, it is the principle. This experience should be very telling, don't support this company, there are far better sites like Bigbadtoystore.com with better selection, better shopping tools, better prices and most importantly better service.

This site overcharges on shipping outside of the contiguous US. Alaska is PART of the US. The postal service charges that same to ship to Alaska that it does to Maine. YET, this company will charge $50+ to ship a masterpiece figure to Alaska, whereas, BBTS only charges $20. There is NO relevant reason for the excess charge except price gouging and greed.

Stay Away from this site at all costs! BBTS, The Chosen Prime, ShowZ and ToyDojo are all better options for your Transformers collection

$25 for a 25 cent piece of plastic i should have received in the first place. I'll never do business with them again

FTSOURCE is the worst of the worst. I DID NOT BELIEVE OTHERS FEEDBACKS UNTIL I MADE A PURCHASE AT TFSOURCE. Unprofessional & rude. These... Inattentive staff and awful... Customer service is a joke.

If you expect your items to arrive within six months, do not order from here. Waiting 4 months for "preorders" that have been on store shelves for 3 months. DO NOT WASTE YOUR MONEY HERE. GO TO BBTS.