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Well I received the hoodie yesterday (1/14/19) that I ordered on 12/2/18. It is not exactly what I ordered either. I added lettering on back and down the sleeve in white (Hoodie is black). I have NO IDEA why they chose to use BLACK lettering on a black hoodie!
Again, worst customer service ever! Noone ever did respond to my many emails! I honestly thought I had been ripped off until I received an update 2 days before I received the product, stating the order had been completed. No apologies or anything for the delay!
I will NEVER use this company again, nor would I recommend them to anyone.
Date of experience: January 15, 2019
I ordered a hoodie for a Christmas gift on December 2,2018. Its now 12-29-18 and I still have not received this item. There is no phone number to reach anyone, only an email. Needless to day, I have sent numerous emails. I have even threatened a lawsuit, but I cannot get a response from anyone. I am in the process of checking with our banks fraud department to see it we can get our money back somehow...(we used a debit card). This makes me so mad! This company either needs to refund my money or send me my hoodie ASAP! I have a feeling that this will not end well and I will have lost 56.00!
Date of experience: December 29, 2018
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