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California
1 review
2 helpful votes
Follow George T.
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Thai Cupid sucks
October 31, 2020

When I signed up for Thai Cupid, you would expect that they would only send you Thai women profiles. I keep getting women from other countries. When I sent them several complaints this is what they sent back to me:
"We understand you may not wish to receive messages from members not matching
Your preferences. Our site Message System includes an option to Filter your Received
Box."
This was my reply back to them.
I should not have to filter out anything that is what I am paying YOU to do. Thai Cupid is creating misleading / false statements by advertising that you will only meet Thai women. Why should I stay with Thai Cupid?

Date of experience: October 31, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear George,
We apologize for your unwelcoming experience. We have thousands of success stories from ThaiCupid that you can find here; https://www.thaicupid.com/en/general/success

Germany
3 reviews
18 helpful votes
Follow phh p.
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ThaiCupid is utterly useless. Consists primarily bots and scammers. Three hits out of thousands of fakes. One of those turned funny, so I blocked her, the other played shy, before finally deciding it was time her mother needed an operation. Sure honey.

That left me with exactly ONE contact. Thus far she's talking and behaving like a charming, kind person would. Zero fuzz regarding bills or hospital fees. Pity, she's not exactly my type, but we get along well, she's funny, and a real human being. Fair enough.

If you are serious about finding a decent; and honest; Thai wife, don't even think about wasting time and money on this site or anything else foo-bar-cupid. Instead, learn some basic Thai, get your butt over there, and stay a month -- preferably as far away from Bangkok, Phuket, etc, as possible.

Summary: This is a hoax! Fraud, if you prefer.

Date of experience: August 6, 2018
Cupid M. ThaiCupid Rep
over a year old

Hi Phh,

We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

GB
1 review
20 helpful votes
Follow John W.
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Avoid at all costs
October 16, 2016

This is a very dishonest site. I won't bore you with the finite detail but want to say that customer service is non existent.
Please do not trust this site with your personal details. Would you give your bank account details to a site which has no security and which refuses to remove them from itself?
I hope that you read the many reviews and take good care - signing up can be costly and frustrating at least in my experience.

Date of experience: October 16, 2016
Cupid M. ThaiCupid Rep
over a year old

Hello John

Cupid Media is a large online dating company based in Australia that has been operating since 1999. We take the safety of our members seriously: we employ a dedicated Fraud Prevention Team and take extensive steps to educate consumers and prevent fraud.

To find out more about our company please feel free to visit our website: http://www.cupidmedia.com

Thailand
1 review
12 helpful votes
Follow gary W.
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What a scam.
April 19, 2015

A scam. I receive many interests every day. Most are fake or the profile does not exist, many are from Africa or running a porn website. Maybe 10% have been real. This site is a waste of time and money.

Date of experience: April 19, 2015
Australia
1 review
12 helpful votes
Follow Adam W.
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This website is just a waste of time. Period. I signed up and created a profile, which turned out to be just as convoluted as signing up to eHarmony. I then spent 90 mins setting up my profile, after which I logged out to wait for my profile/photos to be approved. Two hours later, I went to log back on, and was notified that my account was terminated and could not be reactivated. All that time for nothing.
After several emails, and being patient, I have still heard nothing. It's obvious they don't care about their members, but based on all of the negative reviews I've read on this page, I'm actually glad I was not able to continue using their site. It's a shame.

Date of experience: October 18, 2015
Thailand
3 reviews
21 helpful votes
Follow Jim K.
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The site let's you join for "free" and as soon as you login for the first time you get many emails from opposite sex and you wonder when did these girls get to see my profile? And once you want to read their messages, they are blurred out so you are forced to buy their expensive membership. There much better Asian dating sites for free. What a joke!

Date of experience: October 21, 2014
New York
1 review
10 helpful votes
Follow M F.
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Customer service?
March 8, 2015

What a bunch of donkeys. Offered no help at all. Upload a professional looking head shot and it gets denied. Every picture keeps getting denied. I guess they assume it's fake. I tried to call them... no answer. I sent an email to explain to them that I do photography. That's why the pictures look professional. They responded by deleting the account. How do they make any money with this site? Ad revenue only? I was just about to pay for a year membership. I can't even upload a decent picture of myself. Idiots.

Date of experience: March 8, 2015
Cupid M. ThaiCupid Rep
over a year old

Hello,

Please contact team@CupidMedia.com and provide your registered email address or member ID as well as which site you are a member of, so we can investigate your profile and assist you further.

GB
1 review
9 helpful votes
Follow Kevin T.
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This company allows you to sign up for a short period of one month but then takes a much longer auto renewal if you forget to cancel. I signed up for one month and then they auto-renewed me for 3 months and took £49.99 from by bank account without my permission and refused to refund even 2 months of it. This kind of practise is widespread but never seen it where they take a longer period - shocking!

Date of experience: October 16, 2015
Thailand
2 reviews
7 helpful votes
Follow John N.
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FAKE ACCOUNTS AND KEEP TRACK OF WHAT YOU SAY. CONVERSATIONS YOU HAD BEFORE WITH OTHERS COME BACK IN OTHER CHATS. THIS WEBSITE FOLLOWS YOUR SEARCH BEHAVIOUR AND RESPONDS TO IT, PROBABLY UNTIL YOU ARE A RICH MF TURNED POOR UNTIL YOUR HONEY DISAPPEARED. BE VERY CAREFUL!

Some girls get paid to entertain you (not what you came for). These paid accounts do not allow you to respond for free, for which you will be prompted by a "buy now" (non paid accounts do allow this). They will keep you warm with LINE ID's, video-calls and anything to have you stay. Beware. Some examples of fake profiles below.

Nichcha: https://www.thaicupid.com/en/profile/showprofile/ID/*******
July: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******
Lucie: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******

Date of experience: February 2, 2020
Thailand
1 review
10 helpful votes
Follow Jon S.
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My account was hacked within 30 hours of being established. The parties accessed both financial information and my account verification information (in my case, a driver's license). I notified ThaiCupid immediately. And... no response. I followed up. And no response. I would not recommend this site to anyone until they secure their site.

Date of experience: May 13, 2019
Cupid M. ThaiCupid Rep
over a year old

Dear Jon,
We sincerely apologise for the unwelcoming experience. Please contact www.thaicupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Overview

ThaiCupid has a rating of 1.5 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ThaiCupid most frequently mention customer service and fake profiles. ThaiCupid ranks 71st among Asian Dating sites.

service
14
value
13
shipping
8
returns
7
quality
11