• Theantvault

Overview

Theantvault.com has a rating of 5.0 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Theantvault.com ranks 58th among Pets sites.

  • Service
    9
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 100%
Positive
12
Neutral
0
Negative
0
See all photos
How would you rate Theantvault?
Top Positive Review

“Ant Vault is the best”

John S.
4/11/24

If your hesitating between which ant business to buy from, I think they take care of their customers the most. I called them for any questions I had after I purchased a queen ant, and always had a professional answer quickly. Me and my son are beginners at ant keeping, but we got so much of a headstart with Jason. Good shop with people who know what they're doingDaughter loves the ants! She wants to do a career with studying insects sogot the bundle with the sunrise amber ant. Only been a couple weeks and the queen has already laid eggs and is doing well.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user johns15522
2 reviews
0 helpful votes
April 11th, 2024
Verified purchase

If your hesitating between which ant business to buy from, I think they take care of their customers the most. I called them for any questions I had after I purchased a queen ant, and always had a professional answer quickly. Me and my son are beginners at ant keeping, but we got so much of a headstart with Jason. Good shop with people who know what they're doingDaughter loves the ants!
She wants to do a career with studying insects sogot the bundle with the sunrise amber ant. Only been a couple weeks and the queen has already laid eggs and is doing well.

Service
Value
Shipping
Quality
Thumbnail of user williamw4574
1 review
0 helpful votes
April 27th, 2024
Verified purchase

The ants arrived in 4 days (so fast?) after I placed the order. They arrived alive and healthy. Me and my daughter set up their new ant farm we got on amazon, and she watched in amazement as the ants began to explore their surroundings. Over the following weeks, she documented their behavior and conducted experiments by feeding them different foods.

Service
Value
Quality
Thumbnail of user avam178
1 review
0 helpful votes
April 27th, 2024
Verified purchase

Ordering from The Ant Vault was straightforward, and the ants arrived promptly which was nice. But honestly, they kind of blew my standards out of the water, they have custom insulated boxes while all the other ant companies I bought from sent it in a normal cardboard box. The ants have been more interesting than I expected lmao. I'm considering maybe getting more queens in the future.

Service
Value
Returns
Quality
Thumbnail of user emilyj873
2 reviews
0 helpful votes
April 15th, 2024
Verified purchase

Queen ants arrived alive and healthy. I have 4 ant nests ready for them. Ant Vault is the only vendor that delivers a quality product for the money. HUGE ants, actually phenomenal to observe. It's nice they have free shipping. Excellent job, thank you

Service
Shipping
Quality
Thumbnail of user sarahj2003
1 review
0 helpful votes
April 21st, 2024
Verified purchase

The ants arrived safely, and my son was overjoyed to begin his ant-keeping adventure. Together, we set up their new habitat, and he watched in fascination as the ants began to explore their surroundings. Over the following weeks, he spent hours observing their behavior and conducting experiments. I can recommend Ant Vault.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesb9677
2 reviews
0 helpful votes
April 25th, 2024
Verified purchase

As a first-time ant keeper, I was nervous about ordering from The Ant Vault. However, they have wayyy better than average customer support. They answered all of my questions on the call and provided insights for my ants to thrive in their new habitat (got them a large ant nest).

Service
Shipping
Quality
Thumbnail of user michaelw7270
1 review
0 helpful votes
April 21st, 2024
Verified purchase

I've frequently purchased from Ant Vault and have consistently had positive experiences. Their customer service is quick to respond, and they keep their shipping costs fair. The quality of both the supplies and insects I've ordered has always been top-notch. As someone living in a state where it's often difficult to find companies that ship, Ant Vault has been a reliable source. There was an instance when the shipping carrier misplaced my package, leading to the arrival of deceased insects. Ant Vault provided a replacement after I called them. It's also worth noting their selection of shipping options is quite helpful, particularly since FedEx service is unavailable in my area.

Service
Value
Shipping
Returns
Quality
Thumbnail of user oliviam1047
1 review
0 helpful votes
April 25th, 2024
Verified purchase

We got the black acrobatic ants for our homeschooling activities for my son (7 year old). It was awesome to see my son engage with the ants.

Service
Value
Shipping
Returns
Quality
Thumbnail of user isabellat277
1 review
0 helpful votes
May 1st, 2024
Verified purchase

The Ant Vault did a good job with my order. It was easy to place and the ants arrived sooner than I anticipated (I did 7-9 day shipping, but it arrived asap on the 4th day). Their customer service was ok, not the best, but the overall experience was pretty straightforward and good.

Thumbnail of user ethana253
1 review
0 helpful votes
May 1st, 2024
Verified purchase

As a homeschooling parent, I'm always on the lookout for opportunities for my child. The Ant Vault and its selection of ant farms was very helpful. I ordered the SUNRISE AMBER ANTS for my son, who arrived safely and still growing healthy (up to 14 workers now with a bunch of eggs).

Thumbnail of user sophiat360
1 review
0 helpful votes
May 8th, 2024
Verified purchase

After the arrival of BLACK ACROBATIC ANTS, my son was so happy, literally jumping while opening up his queen ant. I'm so glad they arrived alive. We got on a call with an ant expert (mandatory when you place an order) and they helped us get ready for our new pets. Thanks.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexanderj340
1 review
0 helpful votes
May 8th, 2024
Verified purchase

The Sunrise Amber Ants came safely and arrived in 4 ½ days. Watching him engage with them was rewarding for me.My son's curiosity has been ignited, and he loves going on walks with me and looking at ants. The ants themselves are doing great and have already laid eggs/ brood pile. Only downside was customer service was ok, took some time for them to get back to me.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user boggavarapub
Boggavarapu B.

How do I know I can trust these reviews about Theantvault?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

5.0
12 reviews
Have a question about Theantvault?