• Fitness Depot

Fitness Depot

Write a Review

Overview

Fitness Depot has a rating of 4.6 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Fitness Depot ranks 4th among Fitness Equipment sites.

See all photos
How would you rate Fitness Depot?
Top Positive Review

“Octane R6x”

David S.
12/27/19

Product is great and the purchase experience was very good. Installation went well accept the installer complained about the 3 steps on entry. Also installer wanted to start a fight over politics, this made the overall experience Fitness Depot less than desired.

Top Critical Review

“Still waiting”

Sandy O.
11/3/19

It's been a solid week since we bought and paid for our elliptical, yet we still don't have it. I have called numerous times and every time I receive a different story. This is the second time we've bought from Fitness Depot and I'm frustrated that this is the level of service (or lack there of) we're receiving this time.

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user davidm2813
1 review
0 helpful votes
  • Send Message
December 27th, 2019
Verified purchase

Product is great and the purchase experience was very good.
Installation went well accept the installer complained about the 3 steps on entry.
Also installer wanted to start a fight over politics, this made the overall experience Fitness Depot less than desired.

Thumbnail of user debh138
1 review
0 helpful votes
  • Send Message
February 17th, 2020
Verified purchase

Keith was very knowledgeable and helped me choose the perfect elliptical for my needs (Life Fitness E3). He and his delivery crew worked around all the rain we've been having to get my elliptical to me in a timely manner. It's super quiet and smooth and is getting daily use. Love it! I would definitely recommend Keith and Fitness Depot.

Thumbnail of user robertj622
1 review
0 helpful votes
  • Send Message
November 14th, 2019
Verified purchase

Unlike fitness purchases from other vendors, this one was a pleasant experience from start to finish. Dan and Todd, with FD, went to great lengths to determine which treadmill would fit my unique requirements. I was allowed to try several machines at my leisure without any hint of high pressures sales. Todd even took the time to explain proper exercise routines on several machines. And last, but certainly not least, the gentlemen from Impact who delivered and installed the machine were the epitome of competent installation service. They showed up on time with the right tools and installed the machine in record time, all the time being polite and efficient. A great experience!

Thumbnail of user edb343
1 review
1 helpful vote
  • Send Message
August 17th, 2020

My wife and I went to the Mavis Store location in Mississauga and were promptly attended to by Erik. We found him to be very professional and knowledgeable on fitness equipment and our requirements.
We ended up purchasing the Octane 37xi Elliptical, the Inspire Workout Bench and an assortment of weights.
Erik had our Elliptical Machine delivered right on schedule and the parties that delivered and set up the equipment were very efficient and quick in setting everything up. Unfortunately I did not obtain their names however it was very obvious that they knew exactly what they were doing and knew how to put all the equipment together without having to refer to a manual (although one was available)
We had shopped around and found all of Fitness Depot's
Prices fair and not overpriced. Their equipment is first class and you pay for what you get. This isn't a Walmart Store.
I would recommend this store to anyone who is seriously looking for excellent equipment
At a reasonable price.

Thumbnail of user sandyc215
1 review
0 helpful votes
  • Send Message
November 3rd, 2019
Verified purchase

It's been a solid week since we bought and paid for our elliptical, yet we still don't have it. I have called numerous times and every time I receive a different story. This is the second time we've bought from Fitness Depot and I'm frustrated that this is the level of service (or lack there of) we're receiving this time.

Thumbnail of user jemmyb
2 reviews
0 helpful votes
  • Send Message
October 26th, 2020

This year is rather challenging in terms of COVID-19 as it happened that I had more time for myself. I decided a little bit to do some fitness at home. The Nylon Wrist Wraps I have with your help is really great. They are comfy and sits tight.

Thumbnail of user justinh277
1 review
0 helpful votes
  • Send Message
September 28th, 2019
Verified purchase

I have been getting equipment from fitness depot for about 10 yrs. Matt is awesome and trust worthy. When I pay a lot for equipment I want to trust the person I work with and Matt is my go to guy. I like the selections and outstanding service of fitness depot and will continue to purchase equipment from them.

Thumbnail of user roberth1638
1 review
0 helpful votes
  • Send Message
December 9th, 2019
Verified purchase

I went to the showroom on Roswell rd and was greeted by Todd. I said I was looking for an exercise bike and he showed me the various options answering my questions. I liked the Spirit and rode it for 10 minutes to check it out. It felt great and I decided to buy it. That was Monday or Tues. And it was delivered on Thur. By a very competent man who placed it where I wanted it and answered my questions. It works like it did in showroom and I'm delighted.

Thumbnail of user jamesp1916
1 review
0 helpful votes
  • Send Message
April 13th, 2020
Verified purchase

I recently made major purchases for my home gym. Dan Drees of Fitness Depot (Alpharetta).
Dan was very knowledgeably represented the highest standards of Fitness Depot is a true ambassador to the customer!
He is extremely responsive, follows-up, very patient, and technically astute of product offerings!
The delivery and install of my new fitness equipment was time, professional and flawless!
Thank you Dan and Fitness Depot!

Thumbnail of user kimh489
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

Very knowledgeable staff. I called looking for a treadmill to use in my new running shop. I got exactly what I needed. Delivery was on time and they set it up.

Thumbnail of user janeh252
1 review
0 helpful votes
  • Send Message
October 29th, 2019
Verified purchase

Todd described all the choices available and made recommendations. He also made sure I got a great price. I am really enjoying my new indoor bike and would recommend Fitness Depot highly.

Thumbnail of user stephanieg276
1 review
0 helpful votes
  • Send Message
November 3rd, 2019
Verified purchase

Todd was very knowledgeable about equipment and helped me find the right treadmill for me. I would definitely purchase additional equipment there in the future.

Thumbnail of user toris42
1 review
0 helpful votes
  • Send Message
December 9th, 2019
Verified purchase

Todd provided exceptional customer service and was very knowledgeable in helping my husband and I with our new treadmill we purchased.

Thumbnail of user matts683
1 review
0 helpful votes
  • Send Message
January 5th, 2020
Verified purchase

Purchased waterrower. Visited the store multiple times before purchasing and found all associates very knowledgeable and helpful.

Thumbnail of user selinag15
1 review
0 helpful votes
  • Send Message
September 20th, 2019
Verified purchase

Great service will recommend them to others thank you
It was put together fast and works better than ex

Thumbnail of user fredn55
1 review
0 helpful votes
  • Send Message
January 15th, 2020
Verified purchase

Great experience at the Roswell road location. Needed a new treadmill and found exactly what I wanted.

Thumbnail of user gavino11
1 review
0 helpful votes
  • Send Message
September 19th, 2019
Verified purchase

Great Service from Keith and Bob!, I am based in South Africa and live part time in the USA and the experience was fantastic and the service great

Thumbnail of user jerryl240
1 review
0 helpful votes
  • Send Message
January 28th, 2020
Verified purchase

Delivery of equipment was on time and the guys were friendly, efficient, and informative.

Thumbnail of user zackk22
1 review
0 helpful votes
  • Send Message
October 29th, 2019
Verified purchase

Love the equipment and the delivery/ setup was smooth

Thumbnail of user scottk869
1 review
0 helpful votes
  • Send Message
March 8th, 2020
Verified purchase

Excellent service, delivery, and assembly. Very pleased with the whole process.

Thumbnail of user nandoc
1 review
0 helpful votes
  • Send Message
March 6th, 2020
Verified purchase

Always a pleasure to deal with anyone at fitness depot

Thumbnail of user mikeg867
1 review
0 helpful votes
  • Send Message
January 20th, 2020
Verified purchase

Waiting on equipment but purchase experience was great

Thumbnail of user hs226
1 review
1 helpful vote
  • Send Message
January 18th, 2020
Verified purchase

We had a great experience from the sale through delivery

Thumbnail of user mikes2083
1 review
0 helpful votes
  • Send Message
December 4th, 2019
Verified purchase

Todd did a great job in explaining the features of each product.

Thumbnail of user andreww527
1 review
0 helpful votes
  • Send Message
October 16th, 2019
Verified purchase

Great prices, friendly staff, quick & efficient installation

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user keithe73
Keith E.

How do I know I can trust these reviews about Fitness Depot?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fitness Depot?