• TheFridgeFilterShop

TheFridgeFilterShop

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Overview

TheFridgeFilterShop has a rating of 3.2 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheFridgeFilterShop most frequently mention great service, and everpure water. TheFridgeFilterShop ranks 5th among Water Filter sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    7
1
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How would you rate TheFridgeFilterShop?
Top Positive Review

“One of the biggest problems with water filters is losing...”

Chris L.
12/10/13

One of the biggest problems with water filters is losing the warranty, but those are so simple to install, that I don't need to worry about this. Shipped in time, and lasts for a long time. Great products!

Top Critical Review

“Ordered Miele hoover bags 3 weeks ago”

Rob B.
2/12/14

Ordered Miele hoover bags 3 weeks ago. Money taken from my account. So far, no delivery and no response to emails or phone calls, Given the similar experience of others, how does this company continue to trade? Would unreservedly not recommend.

Reviews (142)

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Reviews that mention popular keywords

water filters (31)
Thumbnail of user dannyp8
GB
1 review
3 helpful votes
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June 5th, 2014

No problems. Been ordering my twin pack Samsung filters for several years now. Just take on the model number. Delivery has always been prompt.
Danny P, Burnley

Thumbnail of user londonw
Arizona
1 review
1 helpful vote
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December 10th, 2013

I always believed that floods were caused by bad pipes, until somebody recommended me those under-the-sink filters. I didn't have this problem for three months now!

Thumbnail of user adrianb18
GB
1 review
6 helpful votes
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May 24th, 2013

Placed an order for 2 sets of filters. One arrived and the other didn't. They will not answer telephone calls or respond to emails. I am having to take the matter up with my credit card company.

Thumbnail of user iamc
Arizona
1 review
4 helpful votes
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December 10th, 2013

The most dangerous germs are under the sink, and doctors don't even warn us about the possible dangers for our health. I found those under-sink filters that comfort me so much now

Thumbnail of user brads23
Germany
1 review
5 helpful votes
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December 10th, 2013

The best characteristic of those water filters are the ease of use, because they can be changed in seconds! For an old lady, this is a really important aspect!

Thumbnail of user shannonl14
GB
1 review
2 helpful votes
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December 10th, 2013

As a cleaning company, we always need to work with the best material providers, but money is another issue. We only buy our cleaning products from this website, and we are more than satisfied!

Thumbnail of user susannag
California
1 review
4 helpful votes
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December 10th, 2013

I never trust water filters that are not certified, but I didn't have any problem with those filters. Considering the price of only 10$, I must congratulate myself for a really great job!

Thumbnail of user gertyh
GB
1 review
4 helpful votes
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September 20th, 2013

I bought 4 fridge filters from this shop on the 29th of august, I have never received them neither did I get a confirmation. The money went out of the bank though. They wont answer emails nor the many many phonecalls I have made. I wish I had gone to this site beforehand. I guess I have to contact my bank. I am contacting tradinfg standards on this one. :(

Thumbnail of user emmad6
GB
1 review
5 helpful votes
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January 28th, 2013

Awful service! I placed an order for some vacuum cleaner bags, and had received nothing after 3 weeks. I email 3 times with no response, then tried to call today and I was told that I would receive a refund within the next 4 days? When I asked why I'd had no response from my emails, I was told to F**k off!

VERY DISAPPOINTED, THERE'S WAS NO NEED TO BE SO ABUSIVE WHEN YOU ONLY NEEDED TO SAY SORRY!

Thumbnail of user bonnies29
Arizona
1 review
5 helpful votes
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December 10th, 2013

Bought a new fridge online, and I wanted to take good care of them. This is how I ended up on this website, which has the cheapest Water filters for refrigerators online!

Thumbnail of user martink26
GB
1 review
5 helpful votes
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November 16th, 2013

VERY POOR COMPANY!
I purchased 2 filters from this store, never received them and they took money from account straight away. I contacted their customer service department and they failed to respond. When i finally got hold of a person on their phone line, they apologised and advised they would resent, product still never arrived and can now not get hold of anyone.

DO NOT USE UNLESS YOU WANT TO LOSE YOUR MONEY.

Thumbnail of user sandram28
Germany
1 review
5 helpful votes
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December 10th, 2013

Samsung fridges are the best, but only if you know how to take care of those. With the filters from this website, I can be sure that I will leave this fridge to my grandchildren!

Thumbnail of user violetd7
GB
2 reviews
4 helpful votes
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February 14th, 2017

I bought one filter but paid for two as they took out two payments then said they would return funds but didnt then after weeks sent another filter what a cheek these people are down right dishonest and it's a case of buyers beware I would rather go without a filter than ever buy from them ever again YOU HAVE BEEN WARNED... Karma is a great thing so good luck FRIDGE FILTERS WITH THAT ONE

Thumbnail of user roanner1
North Carolina
2 reviews
3 helpful votes
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June 8th, 2018

Ordered this 5/21, still waiting for delivery of two filters that should fit a Samsung Refrigerator. Contacted customer service six times with non-discript answers when did not tell me any accurate information. Rep only said will research and get back with me. Never did with answers. Now claims to the credit card company to get a refund after 20 days. NO NOT ORDER FROM THIS COMPANY. THEY ARE A FRAUD AND TAKE YOUR $$.

Thumbnail of user jimmyp14
Sweden
1 review
4 helpful votes
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January 13th, 2014

I heard about this site from a friend and feeling pretty unsure reading some reviews here but trusting my friend I bought a filter. Everything is ok so far.

Thumbnail of user sarahc66
GB
1 review
3 helpful votes
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June 6th, 2014

Like many others recently - i think this company is going out of business or should be. They charged me for four Brita water filters and only delivered one. I rang three times, emailed and each time they said they would send the others but they never arrived. They are either con merchants or their business structure and management is so poor they should go out of business - ITS A BIG RISK BUYING FROM THEM!

Thumbnail of user johnb254
GB
1 review
5 helpful votes
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December 10th, 2013

It is my responsibility as a mother and a wife to take care of health in my family, and the water filters make the job easier for me. On this website, I can buy those for a great price!

Thumbnail of user jeni171
Nigeria
1 review
1 helpful vote
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June 20th, 2016

Paid for 2 filters since April 2016, they did not deliver my items. Tried severally to contact them but they won't reply to my emails. Pls how do I get my money back? Paid through SAGE PAY...

Thumbnail of user royp19
GB
1 review
3 helpful votes
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June 5th, 2014

Always get my fridge/freezer filters from the fridge/filter store. Ordering on line is easy, and the filter always arrive the next day, very good service. Thank you.

Thumbnail of user stephenf18
Arizona
1 review
2 helpful votes
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December 10th, 2013

Limescale, chlorine and other harmful substances are a source of diseases, and this is why I am concerned about filters now. Those under-sink filters are really useful

Thumbnail of user johnf135
GB
1 review
2 helpful votes
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March 1st, 2015

Ordered my product 8 weeks ago, money taken no product ever turned up, tried contacting them but is impossible, I have now taken the matter up with pay pal.
STAY AWAY! You have been warned

Tip for consumers:
DO NOT USE!!!!

Thumbnail of user alisonp2
GB
1 review
4 helpful votes
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January 9th, 2014

Do not use! Payment taken straight away, no goods sent as out of stock. Refund promised but not received. They hardly ever answer calls and no voicemail facilities and they don't respond to emails.

Thumbnail of user rayh37
GB
1 review
5 helpful votes
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June 6th, 2014

Having read some of the reports, I can only say that I have been very pleased with both the delivery, which was very quick, and the value for money price.

Thumbnail of user katieg7
California
1 review
6 helpful votes
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December 10th, 2013

We always use hot water in our restaurants, and this is why it is important to use the best filters. The water filters bought from this website for only 10$ really make a great job!

Thumbnail of user margaritak1
Greece
1 review
6 helpful votes
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October 9th, 2012

We have made an order on 26/9/2012 and the filters still have not arrived. Also it is impossible to contact them. The phones and e-mail are not replied.

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From the business

Find Europe's largest selection of fridge water filters at FridgeFilterShop.com Brands include Samsung, Whirlpool, LG and GE. Free delivery available.

Company Representative

Thumbnail of user peters126
Peter S.

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