The Furniture Place UK

This TV unit is £20 cheaper than elsewhere on the Internet. Following my order placed late evening 13/03/19 I received an email from Peter on 15/03/19 to say there would be a delay in dispatch but my purchase would be with me by 20/03/19. Peter was true to his word and the TV unit arrived well packaged, undamaged with no missing parts on the day promised. Contrary to other reviews I would say this company is very professional and I would definitely do business with them again.

I was looking for a specific coffee table and came across it on the website. The price was almost halved and the delivery was free. I was very sceptical but before I had time to look at reviews it was ordered by my partner. I then proceeded to find lots of negatives reviews which made me very worried. However the item came within 2 days and is absolutely perfect. Really pleased with the service and item.

First of all i would like to thank Peter i asked him to delay my items which he did and also the driver who came was most pleasant he had already been here once but i never had any problems with either so Many Thanks and i would certainly buy from this company again.
Linda Combes-Evans

I've no idea what this person Granville is talking about as I recently ordered quite a bit of furniture from this company, it was going to my Daughters house as a housewarming gift, I have to say I found the service outstanding, from the moment I ordered it until completion they were more than professional, emails also sent informing me of both dispatch and delivery, with the sheer volume of items I ordered there was only one issue, with a damaged part, I contacted them, got an instant response and the replacement part was sent out and with me within 48 hours, you can not fault service like this which makes me wonder if this issue is with this buyer more than the company, buy with confidence, I will be again!

Ordered Regent wardrobe and 2 sets of chest of drawers, slight problem with wrong drawers sent, however rectified by Peter the next day and kept informed of progress. Good value and service.

High quality table, fast delivery and great customer services, I'm really pleased and would buy from you again

Good service, good price, good items. What else can I say but a big thanks to all the staff, peter helped me with a few questions

I ordered a bed base from here as it was the best price I could find online but thanks to abysmal customer 'service', I very soon realised why...

I asked for the item to be delivered at my Mothers address as I was at work but when it arrived she refused delivery as the packaging was badly damaged. I emailed the company (as nobody ever answers the phone) and Peter informed me that "they don't sell cardboard boxes" and it is the item inside that is of concern so he would resend the item and that any damaged parts would be replaced individually so the delivery was rescheduled for two days time. So far, a little bit of rudeness but no big deal as it does say this in the T's and C's.

It was delivery day when real issues arose and my Mother dutifully waited for 45 minutes beyond the two hour time slot but she had to leave the house for an appointment of her own. I rang the courier to chase things up and was told that the item had been delivered in her absence as Peter had told them an ABSOLUTE PACK OF LIES via email and that I had instructed them to "drop and go" without ringing the bell or obtaining a signature as my Mother may refuse delivery again as she gets "confused".

My blood truly boiling, I demanded the courier's contact number for The Furniture Place UK (which isn't the one listed on their website strangely) and got to speak to the delightful Scott who was rather distant and vague in response to any of my questions and who then abruptly hung up on me, insisting he had other customers waiting.

In complete disbelief and enraged by the whole experience, It took three more attempts at contact until I got through again and before a word even left my lips, Scott told me that he would 'phone the police for harassment' and to 'go and f**k myself'.

Thankfully there is nothing wrong with the item itself as I was understandably dreading any further possible contact with these faceless, lying, despicable cowboys. I've never experienced anything like this before and hopefully never will again, ABSOLUTELY DISGUSTING!

I ordered, order was accepted, then they cancelled and refunded. I queried they told me to $#*! off

Ordered a few things from this company arrived in a few days and no problems. Top class