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halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 42nd among Women's Clothing sites.
This company does not typically respond to reviews
36,629 reviews
Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.
The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.
The first dress was too big. I couldn't return it, but I was able to get credit for a new one. I ordered the size lower using the credit, but had to pay for shipping again. The new one fits better, but still doesn't fit great. I now have to pay to adjust the straps on it to fit properly.
I couldn’t make the return for a refund, but was given a credit to use to make another purchase.
I saw a lot of ads promoting it
The concept was interesting with the shorts/pockets under the dress
If i could give a lower rating than 1 i would. Horrible to deal with. Clothes are sub par and they tell you they are made in the US and they are not. Good luck trying to get a refund! Spent 89US and they offered me 5.00US. Stay away!
Hi Julie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
I purchased some items from Halara. I tried to return some items and followed the instructions they sent me. First, they tried to tell me to take a credit. After I said I wanted a refund on my credit card, they "couldn't find" the returned merchandise in the warehouse and consequently, I didn't receive my $177.00 refund. They are continuing to give me the run around. So, unless you absolutely KNOW you want something and there will be no returns, don't buy from Halaria.
Products used:
i purchased a number of outfits and didn't get a refund.
I ordered 5 items from Halara, 2 skirts and 3 tops. 1 of the skirts and 2 of the tops didn't fit me, so I emailed them for a return. They said they would give me $66 for the 3 items and that I could keep them. I sent an email asking why I wouldn't receive a full refund for the 3 items. Edit: After going back and forth they have offered me the full refund.
Tip for consumers:
Sizing isn’t the same for everything. 1 skirt fit me in a small another didn’t. 1 tank top fit me in a small another didn’t. I recommend just sizing up in case your normal size is too small. A medium wouldve fit me better than a small.
Products used:
1 Skirt and 1 tank top.
Hi kailey, Sorry to hear you were disappointed with the return process. Could you please give us a chance to make things right by email?
Great site, easy to use. The only criticism I have is that "free shipping if you spend $49 USD" feels like false advertising as it is only free shipping inside the US and I was then charged $12 for shipping.
Lots of people I’ve seen on Instagram are wearing it, and a friend of mine also recommended.
Great site, easy to use. The only criticism I have is that "free shipping if you spend $49 USD" feels like false advertising as it is only free shipping inside the US and I was then charged $12 for shipping.
I really loved the Halara dresses. The fabric is so soft and buttery. The only issue I had with the experience is that I ordered the same dress in two different colors, and even though I ordered the same size, one of the dresses was basically a while size smaller.
Still loved the one I kept though.
Kept seeing them advertised on Instagram.
Great service. Ships quick. Exactly as pictured. Sometimes I worry about ordering online with new companies, but I have loved all the items I have purchased from HALARA so far. The quality is great! I will continue to order from HALARA in the future.
Saw an ad on Instagram and decided to try it out.
I wanted to return everything from this order, but apparently sizing issues aren't a good enough reason to do this. If you can't try this on in person before you buy, you should be able to return it if you get it and it's unsatisfactory. Will not be buying from halara again.
It looked nice on ads. It was decently priced, so I figured these would be quality pieces, but unfortunately, I didn’t like any of them.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
Shipping took a month. My tracking says it's supposed to be here tomorrow, so we shall see. Hopefully they are good quality because Sending them back and getting a refund will take longer.
Tip for consumers:
Don’t expect shipment in a timely manner.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Anthony, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Halara is a great online store for clothes and activewear. I have bought several items from halara and I love them. The quality is excellent and the fit is perfect. The prices are also very reasonable and the shipping is fast. I especially love their leggings, they are so comfortable and flattering. Halara is my favorite place to shop for workout clothes.
Just opening the website, a discount Roulette pops on the screen offering an extra discount, fortunately (unfortunate) everything has "discount" so you cannot apply that extra 30% in anything.
Anyway, I saw that the price was nice and I really wanted to try the product, so I ordered 2 items.
NOW DELIVERY
I have to say that, it was really quick, I could track at any moment also, I received emails every time my items were moving so I really appreciate was so easy to calculate when to be at home:)
Once I opened the product I was so excited, the quality just the bags it is nice, and the product indeed I loved it, the shape, texture everything. I was worried because it looked smaller but fortunately I could fit in it and it is so comfy, I am gladly surprised.
Really happy with my purchase.
I would only recommend to remove the roulette doesn't make sense, only waste time and play with your emotions.
Tip for consumers:
Do not waste your time with the discount roulette
Products used:
Skirts
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for the review! Sorry to hear about your negative experience regarding our discount code. We'll reach out via private message/email to learn more. We value your input so our team can make improvements for all our customers moving forward. Thanks in advance!
Your ordering process and tracking are miserable. I will never shop your site again. It Constantly is trying to force me to sign up and give my email. I just want yo shop. If I liked the items I would have come back to shop again but your site is more interested in forcing me to give my info so you can give my info out and flood my email with ads.
If your product is good and so is the shopping experience people come back. This site is to gimicky. This is why people go to Amazon instead of these scamming sites. Make shopping unpleasant. Will Never shop this site again. Hopefully my package will come like it's supposed to since it's my daughter's birthday
My daughter chose items on here.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Judy, Sorry to hear that your bad experience with our site. We'll reach out via email to learn more. We value your input so our team can make improvements for all our customers moving forward. Thanks in advance!
Your ordering process and tracking are miserable. I will never shop your site again. It Constantly is trying to force me to sign up and give my email. I just want yo shop. If I liked the items I would have come back to shop again but your site is more interested in forcing me to give my info so you can give my info out and flood my email with ads.
If your product is good and so is the shopping experience people come back. This site is to gimicky. This is why people go to Amazon instead of these scamming sites. Make shopping unpleasant. Will Never shop this site again. Hopefully my package will come like it's supposed to since it's for my daughter birthday.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My order came faster than expected which I REALLY appreciate! I've only tried my dress on and it fits great! It is true to size! It is sooo soft and I can't wait to wear it! I will be ordering more from Halara!
Hi there! We noticed the negative 1-star review that you provided. Was there something else we could've done to provide you with a better experience? If you felt your shopping experience was a positive one would you kindly consider providing us a better review rating? Thanks!
I love this exercise dress. One of my friends ordered from halara and reccomended this dress as a dupe for Outdoor voices, and it is. The shipping takes a bit longer since it's coming from China, but the quality of the dress is worth the wait.
One of my friends ordered from halara and reccomended this dress as a dupe for Outdoor voices, and it is
80% of the clothes I order are from Halara since I discovered it last summer. The quality of the items is GREAT, the price is better, and I always look and feel cute and polished. These clothes don't give off the 'im too lazy to wear jeans' vibe: you only notice they are athleisure wear from close up, if at all!
Honestly, I bought from Halara because I kept seeing the advertisements for it on Instagram, however I am very pleased with the products. I bought a tennis skirt and a pair of shorts, and the quality of the product is great! It wasn't what I was expecting at all, it's better! The tennis skirt is short, however because I am only 5'0", it's not too short on me. I love the shorts under the skirt and the pockets! Overall, the products made me very happy and I will definitely be purchasing more!
The shipping delay was difficult but the lack of communication leading up to the delay was more frustrating. Shipping delays should be reflected once the purchase is made or withing 5-10 buisness days.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Seems like a nice bra, well made, soft fabric. I have contacted customer service several times and have had no response. This is going on a month now, all I want to do is exchange sizes...
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I first ordered a dress which was a Large. It was a little big but I wear it. Love the material. I've lost 15 lbs. Bought another dress then which is a medium. It's beautiful and i love the material. It wears like a small - so I can't wear it. Wayyyyy toooo tight. How can the sizes vary drastically? I ordered according to the size chart. I'd like to exchange it for the large. Is that possible?
The design, the reviews and I was hooked by the quality of the materials. I’d like to keep shopping Halara / but not if sizes are so unpredictable.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Laura, sorry to hear our product ordered wasn't the right fit for you. We have sorted out the issue via Email. Please check your inbox, or maybe even your spam folder. Thanks!
Overall experience was very easy to order but I think products run little big I usually wear medium in Nike yoga or pink/Victoria's secret medium /8 and got medium high waisted crossover and well wearing them the waist slides to my hips but pet hair free 100%
Saw it on tiktok
The regular size 14 is undersized and forced me to go to plus... twice the price and over sized. A 1x in the sport dresses fit everywhere but the chest. Had to go to a 2x and everything else looks baggy now.
Good experience overall, but as I mentioned in my product reviews, I have some issues with the waistbands of the products I bought. The shorts had an elasticated waistband which was unclear in the product description on the website, and it digs in terribly, which is disappointing. I wouldn't have bought them had I known they had an elasticated waistband. The leggings were the crossover ones and the waist on them, while not elasticated and doesn't dig in at all, tends to roll down a bit when you bend over. I think a different waistband option that stays up better than the crossover one but doesn't rely on elastic that digs in like the other one, should be made in the patitoff fabric leggings and shorts.
I wanted the patitoff pet hair proof bottoms because I wear leggings around home a lot in my downtime and always end up with my leggings covered in fluff and pet hair.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Kaitlyn, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Wayyy to short, I'm 5 9 and 125lbs the fall off my waist with just walking and create a saggy gold in front. They are also way short on me, closer to capris then full length leggings. The bra is useless the elastic is gone and cracky.
The reviews were good, and wrong in my opinion.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Had I known this was shipping from China and take 15+ to process and ship I would have reconsidered. I can't even speak to quality yet as I am still waiting for my items ordered on 5/17… it's 6/1
Products used:
Swimsuits
I was skeptical at first since I hadn't seen many reviews for Halara, but I was so happy with the quality of my order as well as the communication on Halaras help centre. The clothes make me feel both sexy and comfortable, couldn't ask for more!
My package got lost in the mail and halara was very good about keeping in contact with me to solve this issue. Thankfully, my package was found after a while and I was very happy with my order.
I love the style of their clothes and after trying them on I love how comfortable and convenient they are! The pockets go a long way in convenience (especially since I have a big phone case). I feel fabulous without having to compromise my comfort.
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Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!