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halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 42nd among Women's Clothing sites.
This company does not typically respond to reviews
36,629 reviews
Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.
The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.
I bought the jean leggings and was in love with them. Fit well and were very comfy. After wearing the about 6 times and washing them twice ( a month later) they started to rip in the thigh and crotch area. Not small rips either about two-three inch holes on both sides. I reached out to customer service and was asked to provide photos which I did. Then I was met with obviously copy and pasted email replies. They offered a gift card and I asked if this was just a fluke pair and if I ordered another pair would they rip again in a month. They refused to give me a straight answer and just kept replying with " would you like a gift card or refund?" Finally I was able to get some sort of response which was " sorry we are not able to control the details of quality control." What is the point of having quality control if you as a company can't control it? I went with the refund which was quick to come through. It's a shame because I really loved them before they started ripping. I would not recommend buying!
Good experience didn't know if I should trust this company but it was trustworthy! The shipping took a long time and unfortunately one of my items was too small.
Cheaper than outdoor voices
Delivery was great. Would love to see more product availability on the website. My size and colors were all out of stock and could only purchase black.
Good quality items at a great price.
Got two in my feels dresses with shorts and bra. Very nice construction, design and fit.
Haven't worn yet so cannot comment on durability.
Honestly, I was a bit hesitant to buy something from Instagram but took a chance because cute dress with built. In. Shorts. The quality is amazing and I've since ordered again. Highly recommend
Dresses with shorts
I cannot understand why the same outfit costs more in a different color.
Also the code discounts were not useful. This item turned out to be expensive.
Clothing item
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I cannot understand why the same outfit costs more in a different color.
Also the code discounts were not useful. This item turned out to be expensive.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to shop, was surprised to see so much more clothing other than leggings, fair prices, and everything is super comfortable. I already have an account with a cart full of items, love it!
Saw an add on social media for fur resistant leggings; bought a pair, tried them out, and fell in love!
Your customer service made the shopping experience 5 star! Unfortunately, my first order didn't fit well so I requested a return and look forward to getting my replacement. Thank you!
I saw it on TikTok.:-)
Shipping was quick and these leggings really do resist pet hair! I'm always a little skeptical when I get marketed to on Instagram, but these are great!
Only pet hair proof leggings
Great products! I ordered these for my mom as a birthday present since she has been trying to find better golfing clothes. They are super cute and comfortable. I'm so happy with the products!
Product runs small-need to exchange. I like the dress overall-fabric, quality, style…but measurements were off and I ordered a small instead of my usual medium
Hi Amy, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Came really fast loved it fits perfect. Love the colour and design. I hate razor back dresses so the fact that these straps are just straight is awesome
Saw it on tik tok and I wanted to buy it
Because I was wanting a new summer dress that was good to bike ride in and not worry about having to wear a bra or flash people
Order was received in a timely manner and everything exactly as it showed online. I've worn almost each piece and have been enjoying my new additions!
Fun styles/functional and not expensive
Incomplete no socks in the package.The delivery took a while. Longer than Amazon would do it. And because my order was incomplete, I am not too happy.
I wanted to try it.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I have yet to get my items and I ordered over 2 weeks ago the shipping process is slower than the pony express this alone will keep me from ever purchasing again
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
It was fine. Shipping took forever. They were advertising to me too hard. Not super impressed with the product (compared to lulu) but they are worth keeping. Probably won't purchase again.
The dress is wonderful, however it doesn't fit me. I even used my measurements as listed on the site, so a little disappointed unfortunately. :( But the item was good quality.
I loved the idea of the built in shorts and the pocket.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Leighsal, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Ordered it and it came in a fair amount of time. The material is super nice on both products. Only wish stuff was cheaper so I could buy more products.
Because the dress was all over social media
I purchased 2 leggings - for reference: size M / 135lbs female. The 2 weeks shipping time is the only good thing about my purchase. The quality of the leggings is poor. One is better quality than the other so it is quite obvious there is no quality control standard. I tried to return it and THERE IS NO RETURN POLICY. Dont be fooled by all the instagram promos - the leggings are nothing as i expected.
Tip for consumers:
Do not be fooled by the instagram promos, the quality is not like they advertise.
Products used:
I would prefer to return it but I cannot due to no refund policy.
The quality is bad and it looks nothing like what they advertise in their videos. Ships from China. Impossible to return. Stay away from this company and their products.
Tip for consumers:
stay away
Products used:
none
Site says free shipping for orders more than $49 my order was $58 and I still had to pay shipping. None of the items fit according to measurement scale
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear about your negative experience regarding the shipping fee. We'll connect with you via email in an effort to earn your business and gain your trust.
So many choices to choose from on the website which was a little overwhelming but I love everything that I ordered and very comfortable can't wait to order more!
I see a lot of recommendations on TikTok and I just had to try for myself
Great prices! Decent products. Customer service is nice enough and easy to do a return with once you provide feedback and photo of mercy. Shipping takes a long time.
Customer service works via email but works well enough.
Price and product designs
Style and price
Seems like it would be hard to return something. Like the leggings I had to throw away after one wash in the delicate cycle. Super disappointed bc they were really cute. Just way too thin
An ad. First time orderer
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Gain trust and grow your business with customer reviews.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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Thanks for the review! Sorry to hear about your negative experience regarding our discount code. We'll reach out via email to learn more. We value your input so our team can make improvements for all our customers moving forward. Thanks in advance!