• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 42nd among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,629 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user sharonl1546
Texas
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

I ordered several of these on different occasions; I received them in a appropriate amount of time. The fit and fabric are amazing! I will be ordering more. Thank you for being a legitimate company!

Thumbnail of user carolynp530
Delaware
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

The ads make these products sound life changing. Truth is they are mediocre. Super thin material. Doesn't stay put. They are ok I guess. I could've gotten similar items for a fraction of the cost.

Reason I chose this business:

The ads made this stuff look incredible

Reason I chose this product:

They seemed like the most useable in my life

Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user michelleh2079
Texas
0 reviews
0 helpful votes
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January 3rd, 2022

They have pretty decent clothes. I liked about half my order, but the process to return the other half was so complicated and time-consuming that I don't think I'll order any more clothing from them.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Michelle, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user samanthak381
Kentucky
0 reviews
0 helpful votes
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June 23rd, 2022
Verified purchase

I was skeptical based on social media influencers pushing this brand, so I tried (2) items from the sale tab. Y'ALL WHEN I SAY I IMMEDIATELY ORDERED ALL NEW WORKOUT CLOTHES. The sizing chart was right on and the cut of all items were so complimentary! I immediately started to swap out other name brands (expensive) and replace with Halara, I tell EVERYONE about this brand. The colors were beautiful and again the fabric is like BUTTER ON MY SKIN.

Tip for consumers:
I am 5'4 130lbs and have HIPS but a small waist. The sizing chart was spot on. I got a small in everything but sweatpant/joggers and i wanted those to as tight.

Products used:
Every item i ordered i kept.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonr376
Illinois
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Very fast reliable delivery. Very high quality work out gear for the price. The only thing is the bra pads are terrible, but once removed so happy with my products!

Thumbnail of user kellye354
Canada
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

It's nice to see plus sized options in the same colours and styles as the regular, many places only offer dark colours or giant flowered tents as 'stylish' for us

Thumbnail of user staceys557
Colorado
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

I liked 1 out of 2 items I received. They had good customer service and I was able to exchange the pair I didn't like quickly for a different product.

They helped quickly and we were able to resolve the issue.

Reason I chose this business:

The items seemed really soft and comfortable.

Service
Quality
Thumbnail of user jamiew702
Arizona
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

The ordering was super easy. The pictures of each item. I just wish they showed the leggings if they were see through or not. That's mainly all i look for in leggings. Plus pockets would be nice too.

Thumbnail of user jessicak1282
New York
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Jakarta has maintained good communication about shipping and any post entail delays, asked me to confirm package delivery, and has an easy checkout process.

Thumbnail of user lindsayd122
Canada
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

For something that comes from China I got my items in 2 weeks. I have bought from halara 3 times now because the quality is beyond expectations and they are 100% true to size (I'm a medium).

Reason I chose this business:

Heard good reviews so I tried and was very pleased

Thumbnail of user patriciaj952
Washington
2 reviews
0 helpful votes
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July 23rd, 2021
Verified purchase
• Updated review

Originally dIsappointed about discount code not applying, but immediate response from Halara team explaining and all resolved. Looking forward to receiving the dress so many have raved about.

Immediate and attentive

Reason I chose this business:

The dress and word of mouth

Service
Disappointed that you offer discount code, but won't...
August 20th, 2021
Verified site experience
• Previous review

Disappointed that you offer discount code, but won't apply to most heavily advertised dress.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user nickieg6
Wisconsin
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Amazing experience. The products are great quality and feel wonderful. I am an avid Lululemon shopper, HALARA definitely compares and is much more inexpensive. Easy fast delivery as well!

Thumbnail of user cassie.2
Nebraska
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

You should really make it more known that your sizing is sooooo small! Shipping took forever, and returning it was next to a nightmare! So I'm stuck with leggings that might fit me if I lose 20 lbs!

Reason I chose this business:

Tik tok made me do it

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user charityc65
Canada
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

The pants and leggings are well made. The shipping was pretty quick. I'd recommend others to buy from HALARA. They wash up nice too. So far no pilling.

Reason I chose this business:

I wanted to just see if the leggings were soft and fit nice. I wasn’t disappointed they are great!

Thumbnail of user richellew19
Canada
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Good experience. Just wish all their clothing was size inclusive! They have so many cute things but a lot of what I loved wasn't available in plus size

Reason I chose this business:

Wanted to see how high quality the fabric was and if I should buy more skorts/ dresses with shorts built in

Thumbnail of user leslien367
Ohio
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

Love both of the leggings I got. Super comfy, stretchy, and not see through. Took nearly a month to get them to me though. It wasn't like that for my previous purchase.

Reason I chose this business:

Quality clothes at great prices!

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user laurenn243
Florida
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love shopping on halara- super high quality clothing at a very reasonable price. Never had any issues with purchases made on this app/site. Highly recommend.

Reason I chose this business:

Liked the styles I saw on Instagram ads and prices seemed very reasonable.

Reason I chose this product:

Cute styles I've never seen anywhere else. (Love dresses/skirts with built-in shorts and pockets!)

Quality
Thumbnail of user carow
North Carolina
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

I enjoyed the ease of experience. Long delivery time but cute well made clothes. I'd recco a size up. I am bigger chested so it was tight but fit nice everywhere else.

Reason I chose this business:

Saw an instagram ad and thought i would give it a try

Thumbnail of user calm52
Colorado
1 review
0 helpful votes
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June 21st, 2022

I've reached out to let them know my super express shipped items have been on hold… I'm about to move so now unsure I'll even get the items…. No response from Halara.

Service
Shipping
Thumbnail of user laurenp336
Texas
1 review
2 helpful votes
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June 23rd, 2021
Verified purchase

Look. I review everything I want EXTENSIVELY before I buy it. If you look though the reviews and see what sizes/body types/measurements of other women who are buying this dress are, it helps immensely!
I am 5'11", 155lbs, 32DDD, 28" waist, and 41" hips and went with the Medium.
The ONLY complaint I have is that the top built in bra band is too loose around me, but everything else about the Medium fits perfectly!
I literally ordered (3) of these dresses off the bat in different colors and I'm so glad I did! Just make sure you compare your measurements to others who have provided them, because I originally thought I would need the large, but I'm so glad I didn't go that route! AND ITS LONG ENOUGH FOR US TALL GIRLS! (:

Tip for consumers:
They aren’t lying about long shipment times, but I promise it’s worth it!

Value
Shipping
Quality
Thumbnail of user shelbyc161
Kansas
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Quick delivery, items are as described and fit well. Overall happy and have already recommended to several others. Would love to get more active wear in the future from Halara.

Reason I chose this business:

The affordability for trendy active wear.

Thumbnail of user katelynk39
California
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

I'm a little disappointed that returns aren't allowed. I bought 2 different sizes in case one didn't fit. So I lost about $80. I had to give them away.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Katelyn, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

Thumbnail of user jacqr1
Texas
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Great fit, fabric and style, already placed my second order with you! Only thing that wasn't wasn't best was the shipping time. It was a bit longer than expected.

Asked about shipping time.

Service
Thumbnail of user kayland1
Washington
1 review
0 helpful votes
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July 26th, 2021
Verified purchase

The skirts fit wonderfully! I got three blue, white and black. The black kind of just looks like a swimsuit bottom so it works as normal wear and swimwear.

Reason I chose this business:

I chose balata because they have plus sizes!

Thumbnail of user suziee8
Wisconsin
1 review
0 helpful votes
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July 24th, 2021
Verified purchase

Quality is great, shipping takes a bit but that's okay. Worth the wait. Not a bad price the quality of product your getting. Love everything I've gotten from here.

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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