halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 40th among Women's Clothing sites.
Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.
The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.
Paid $40 for black leggings that aren't resistant to pet hair at all. Would have been better off just getting $10 leggings that do the same thing. They're comfy but don't do what they say.
My shipping has not been received at the moment it was supposed, but it was due to delivrery error, and the following and support of halara to resolve the problem was perfect, so I can say that despite the fact that I had to make some calls and some email to get my shipping, I can say that my overall experience with halara was very good.
Excellent!
My daughter’s reference, she love the clothes. She bought a jogger that was a bit too large for her, so she proposed to me. The fit was perfect for me, so I kept it, and I discover Halara! I am now a fan!
Excellent. Fast delivery. Would size up. Ordered small. I'm 5'5" 137llbs. Medium better fit for me (athletic build). Love the styles, fit and fabrics. Use them for golf
Very good but I don't want the promotional emails and I've reached out to customer service twice now and they aren't listening that the link does not work.
I just want to stop getting the promo emails and they keep telling me to use the link and I keep telling them the link doesn’t work
Liked the items
My experience was overall very well. Considering how cheap the items were, they were very good quality. Halara always notified me on shipping updates which I really appreciated!
I had seen a lot of adds and the clothing looked really cute so I wanted to try it out.
The shorts looked really cute and I was wanting more shorts for summer!
Great customer service. When there was a delay in my order because of lack of available product, they notified me to keep me updated! First time trying halara and very pleased with my experience.
They had a great sale that I took advantage of.
I was given code for 20% off if i gave cell phone for text messaging and then it would not accept the discount code I wanted to cancel but my niece wants these so bad for Christmas
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
All feedback is important to us, so we appreciate the time you took to tell us more about your experience. We strive to provide excellent customer service.
Very simple process. Shipping is fast and the product is almost as good as the experience has been so far! The pants are a bit scratchy on my skin otherwise I would be over the moon happy.
Expedited shipping discount was not applied to order (which totaled over $150). After submitting feedback, I was told this was because address was an FPO address. Customer service department graciously refunded me the S&H, though I am not sure if they are making this a policy change for APO/FPO addresses in the future.
See box above
Shipping discount was not applied to order (which totaled $176), stating that my order fell below the $49 threshold. No option to request for faster shipping (which I should have been able to get for free based on my final check out price).
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was skeptical about buying from here at first, but I'm so glad I did! The tennis skirts with shorts I got are so cute and great quality! Will be buying more :)
I had a question about my order, a little nervous because I had never ordered from them. Someone got back to me real fast and set my mind at ease. Awesome customer service!
Loved the look!
So far so good. Ran into issues on web-site when re-ordering skorts (would not accept my payment information) but with Felicity's help I think all is good...
Easy ordering! Hope the 2 skirts ordered fit true to size...
Excellent apparel can be found at Halara Women's Clothing Shop. It has a huge selection, pleasant employees, and is extremely clean. This shop is amazing! I urge my friends to visit this store.
My shorts were too small. I reached out to see about exchanging for a larger size or returning if that wasn't possible. I received some correspondence but, not an answer to my questions!
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message/email too! Hope you’ll give us a chance to make things right.
Always a gamble ordering online but I found my activewear items to be well described and a nice quality when I received them. Would definitely order more
Liked the styles
I live an active, casual lifestyle and want value.
It's so hard to order clothes online but halara quality is awesome. Their customer service has always been very fast and friendly and made sure to help fix any order questions/issues I have.
I LOVE THEM! I wasn't sure about them and now wish I had ordered more, which I will be. I got an XS since I'm losing weight for my wedding and toning up, the fit is incredible and so soft, I have 4 dogs and the hair brushes off easily, handy pockets on the side perfectly hold my phone.
I kept seeing videos on TikTok with leggings that wipe away pet hair easily.
Shipping was quick and I had no problems receiving my item. The dress also fit exactly as described and was what I expected to get. Overall great experience!
The dresses advertised seemed to be of good quality and flattering. It is both of those things.
It was a good experience, delivery notifications were top notch, and support at the ready to assist. I haven't had a better experience with another provide. Good job!
LOVE that there is no membership fees and honestly the shipping did not take that long either which is surprising since it's shipping from another country completely. The leggings and dresses and skirts are EXACTLY as advertised. Some may be skeptical of buying from IG/FB/TikTok ads but these are will buy from them again, and I already have
I live in leggings and I love having dresses/skirts where I can be cute and still sit like a man
I have ordered twice, 2 different skirts both times the sizing is so inconsistent! I live in Australia and it's really annoying to have to wear the cost of sending it back to get a refund.
First time they gave a credit voucher, so I bought another 2 skirts and this time I’m going to get my money refunded after they have received my return,
I love the different styles they advertise.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I paid for express shipping $25 for 2-5 day delivery. It's been 11. They rip you off never pay the extra for shipping. Can't even get my money back. I will never buy from here again.
They got back to me ASAP and offered to refund the extra shipping I paid for early delivery since I waited way longer
I heard great things about the product but shipping issues were the problem.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I paid for express shipping $25 for 2-5 day delivery. It's been 11. They rip you off never pay the extra for shipping. Can't even get my money back. I will never buy from here again.
Great! Quick shipping and lovely products. Only issue was that I never received an email for shipping confirmation and tracking number did not work. But customer service was very quick to reply
They replied very quickly and were very helpful
The material is great, comfy and flattering!
REally good product, I love the dress and ordered 2 other after receiving my first one.
I would like the delivery to be faster, can't wait to receive my dresses!
Thank you!
My daughter had a dress and I really loved the knit, the shape and the underneath short idea
I wanted to try one too
I could not see if the dress I chose had a short integrated …
I will have the surprise I guess…
My order took just about a month to arrive and I never received any tracking info until about a day before it arrived. I do love the dresses tho! Worth the wait
They responded quickly
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Zoe, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!