• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,629 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user katieh426
Illinois
1 review
0 helpful votes
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July 24th, 2021
Verified purchase

Loving my outfits, they arrived a right after the trip i ordered them for but I will get plenty of use. Surprised i like them so much, i haven't seen many ads with my size but pleasantly surprised.

Reason I chose this business:

Tik tok and ads

Thumbnail of user audreyc201
Nebraska
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Loved the clothes and shipping was fast! Paying was hard cause since jt was an overseas purchase my card blocked the order so I had to call customer service and my bank but it was totally worth jt

I called because since it was an overseas purchase my card blocked jt so I had to call them and my bank but I got it figured out

Reason I chose this business:

I saw lots of ads on pinterest and I hadn’t seen anything else like it so i decided to buy

Service
Thumbnail of user hollyb624
Spain
3 reviews
1 helpful vote
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November 28th, 2022

Super Customer Service! I could not ask for better service from a company! Keep up the awesome job; we will never switch companies after the phenomenal service we have received from here!

Thumbnail of user annaz539
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Finding what I'm looking for has been super easy. I've heard good things about the product and I'm looking forward to receiving mine in the mail and trying it out for myself!

Thumbnail of user tradinac
Michigan
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

True to size and did not take long to come. The material is thick and feels comfortable on my skin. I like the fact that that it has cups for the bra.

Thumbnail of user debk185
Michigan
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The shipment was not satisfactory. It took 2 weeks to come and I paid for Expedited shipping. I was refunded $5 but it still took a long time.

Love the skirt though.

I did get several responses and follow up to make sure i was happy.

Reason I chose this business:

My daughter saw it on Tik tok

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user kiandraz
California
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Good overall. Took longer than expected but with the way the USPS is lately it's understandable. The product was higher quality than I was expecting. I would shop again, but buy in advance next time.

Reason I chose this business:

It came up when I googled the outfit I was looking for.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Kiandra, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user anahitai
India
26 reviews
1 helpful vote
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April 7th, 2023

I love all the dresses I ordered. The fit, material and design were all as expected. Beautiful designs and colors! I was impressed by how much it cost me because of what the quality is.

Thumbnail of user teresak289
Missouri
1 review
0 helpful votes
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September 10th, 2021
Verified purchase

I am 60 years old. I got this after I saw an older woman wearing it on tic top. My Nicole's show through and as much as I wanted to love it, I hate it. Worst thing I ever bought.

Reason I chose this business:

Saw on tic tok

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi! Appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user imanih13
Massachusetts
1 review
0 helpful votes
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June 19th, 2021
Verified purchase

Thanks for the tracking system, I just wish the shipping was faster, instead of taking 2 weeks otherwise I order every week lol. Love the product tho. Thanks

Great super helpful keep up the good work

Reason I chose this business:

Love the halara dress great sportswear quality

Service
Thumbnail of user shanonl4
Illinois
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

I had a wonderful overall experience and the quality of the products are very high and exactly what I ordered! Will definitely be purchasing again in the future

Immediately handled the situation and were extremely helpful on all levels!

Service
Thumbnail of user sarahm2563
New Jersey
1 review
0 helpful votes
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November 29th, 2021
Verified purchase
• Updated review

I received my dress and the color looks nothing like the picture. Fortunately customer service was really helpful and responded to me right away to fix the problem.

Customer service got back to me very quickly and were very helpful. Thank you!

Service
I received my dress and the color looks nothing like...
December 28th, 2021
Verified site experience
• Previous review

I received my dress and the color looks nothing like the picture. Very disappointing!

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user allyc56
South Carolina
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Don't feel the advertisements match what was received. After hearing and reading rave reviews I was looking forward to my purchases. I'm just under-whelmed for what was paid.

Reason I chose this business:

Advertisements

Reason I chose this product:

Advertisements

Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user clementines2
Washington
1 review
0 helpful votes
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October 18th, 2022

I received everything I ordered in a timely fashion. The quality was amazing! I love the fact that I can order anything on the website in any quantity. Will definitely use this company again.

Thumbnail of user shakholb
New York
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

I feel like people need to be careful with sizing but otherwise everything I received fit good and the quality is one of the best! When I tell you the quality is so fine!

Reason I chose this business:

They reached out to me and I’m glad they did!

Thumbnail of user ninar186
Ohio
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Nothing fits and the size chart is wrong. I order all XS which i am on everything. These XS are definitely not correct. I feel like every skirt I got is a size medium

It is very confusing on how to return my items. No one is helping clarify what to do. I dont want a gift card because obviously the sizes here will not fit me.

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Nina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user mariacristinag2
New Jersey
2 reviews
0 helpful votes
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April 19th, 2022
Verified purchase

Shopping experience was good but now I feel as though it was unclear because I may have ordered the wrong dress, or the wrong dress was sent to me. So I'm a bit unsure

I'm waiting

Reason I chose this business:

I saw the dresses on tiktok. They seemed slimming and very comfortable and long enough

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi MariaCristina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user avas124
Tennessee
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

My order took about a month to come in so I was a little worried that it was a scam, but when it did arrive, I was really pleased with all of the products.

Reason I chose this product:

I needed some cute sporty outfits for casual outings and so did my sister and mom

Quality
Thumbnail of user careyl49
Indiana
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Love the clothes! The delivery seemed a bit longer than estimated once it left the company and became in transit but I was in no rush and was happy with the products! Thank you!

Reason I chose this business:

TikTok ads and a personal recommendation from a friend

Thumbnail of user mindyt48
Arizona
2 reviews
0 helpful votes
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July 22nd, 2021
Verified purchase

It was great. Easy to use good pricing and good quality products. The only negative I would say is that it took a month to ship. But everything else was great

Reason I chose this business:

Good styles and good prices!

Thumbnail of user celeslteh
Louisiana
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Everything was very easy as far as ordering on-line. I am not usually a on-line person, but this was great. I hope you can add more swimsuits, swim skirts, skirts, etc.

Reason I chose this business:

Referral from daughter-n-law, which is a customer of yours.

Thumbnail of user constancek71
California
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

The quality seems good, but it does take a while to receive your orders. I am processing a return right now, so I can't tell you about that experience, but overall, I am happy with Halara

Not sure yet. The returns seem a little cumbersome

Reason I chose this business:

Good selection

Service
Thumbnail of user janinel59
New York
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

It took about 12-14 days to come but the return policy is 14 days so I feel like that isn't fair. I also feel like the sizing is varied. Leggings in medium were way bigger than dresses in medium.

Reason I chose this business:

Cute work out clothes and affordable.

Thumbnail of user maryloup19
Canada
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

I think more pictures on the website would be great, I ordered one dress thinking it had shorts but it doesn't and another that does. Different styles but I thought both had the shorts built in.

Thumbnail of user cassandrah155
New Jersey
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Definitely didn't expect the dresses I bought to be as cute as they looked in the ads, but I was not disappointed! Super comfy and cute- love that they have pockets and shorts built right in.

Reason I chose this business:

I saw ads on Instagram

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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