• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,628 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user angeliquez2
Canada
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

It took a bit longer than I thought to get my purchase but it was worth the wait, I just wish the dress I bought was a bit longer but that is a personal preference! Overall, great experience.

Reason I chose this business:

An add I saw on Instagram...

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Angelique, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user casandral18
Arizona
3 reviews
0 helpful votes
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February 19th, 2022
Verified purchase

The website was going super slow! I had to close and reopen the website several times to see if that would help. Eventually I got to order the pants I wanted.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Casandra, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user sabrinas341
Australia
2 reviews
2 helpful votes
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March 12th, 2022
Verified purchase

Halara promptly followed up when my order was delayed (even though it was only delayed by a couple days so I wasn't even worried). Super proactive and friendly support team.

Halara promptly followed up when my order was delayed (even though it was only delayed by a couple days so I wasn't even worried). Super proactive and friendly support team. I had to speak to them about a previous order where some of the tops were too small on me and it was super easy to organise a gift voucher for the amount I had paid. Super happy with it all.

Reason I chose this business:

Great prices, great diversity, heaps of colours, awesome sport tops that aren't super cropped.

Service
Thumbnail of user amys1876
Maryland
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

The items run a bit small. I should have ordered a size up. I usually order a small in tops and medium in bottoms. I ordered a small for these dresses and should have gone with a medium.

Reason I chose this business:

My friend showed me here dress and it was cute!

Thumbnail of user traeonnaw
Ohio
2 reviews
0 helpful votes
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July 23rd, 2021
Verified purchase

I had an issue with sizing on my original order and this issue was resolved quickly and to my satisfaction. I received the replacement and it was perfect!

My issue was addressed quickly and resolved.

Reason I chose this business:

My friend ordered and said she loved it.

Service
Thumbnail of user aleigha1
New Hampshire
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

I had to return another pair of leggings because of the fit and the customer service was great to work for! I was able to get a new pair with a better fit for me. Thank you for the great service!

Service
Thumbnail of user dinam136
Canada
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

The delivery was very fast despite the delays that were happening at the time that I ordered. I am happy with one purchase but disappointed with the other

Reason I chose this business:

I just wanted to give it a try

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user joannac228
New Jersey
1 review
0 helpful votes
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March 6th, 2022
Verified purchase

Toffee dessert sesame snaps croissant jelly-o. Topping marzipan jelly beans toffee caramels shortbread dragée tootsie roll danish. Cake oat cake cotton candy jujubes soufflé. Biscuit candy canes macaroon candy canes jelly-o. Sesame snaps bonbon pudding cake cake biscuit shortbread danish tart. Cupcake toffee sugar plum cotton candy liquorice bear claw pudding cotton candy toffee.

Thumbnail of user vanessas595
Illinois
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

They were definitely big around the waist and I ordered one white one and one black one but I got two black ones instead. Kind of disappointed but they are a good material and they are comfortable.

Reason I chose this business:

Saw them on tiktok.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Vanessa, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

Thumbnail of user apostoliap
Canada
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

The dresses were not as comfortable as I expected. The shorts ride up constantly and need adjustment. The support bra is too low and doesn't have as much coverage as I need.

Thumbnail of user carlym112
Canada
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

The shopping experience was great. I received my items very quickly (faster than I was anticipating) and the quality of the items is excellent. Overall I am very happy with my purchase.

Reason I chose this business:

I liked the look of the athletic wear. It is unique and functional.

Thumbnail of user racheln91
Canada
2 reviews
0 helpful votes
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July 19th, 2021
Verified purchase
• Updated review

Very good, fast service, good customer service. The quality of the items are good, slightly smaller than normal size. Dresses could be a little longer but I do love the items I purchased

Reason I chose this business:

Items looked good quality and good reviews

So far so good
June 7th, 2021
Verified site experience
• Previous review
Thumbnail of user janetg1013
Illinois
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

The fabric was great, the quality is great and the fit and feel we're perfect, exactly as Listed on the size chart. So happy and can't wait to wear them!

Reason I chose this business:

I love to support small new businesses. I liked their style abs colour options.

Thumbnail of user judithh627
Canada
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Love the fabric and skirts have a good fit and wears very comfortable on the court
Love the stretch in the fabric which makes the skirt very comfortable when stretching bending and playing tennis

Reason I chose this business:

Liked the look

Reason I chose this product:

Liked the style and the colours

Quality
Thumbnail of user hensleyh1
North Carolina
1 review
0 helpful votes
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January 20th, 2022
Verified purchase

Love the leggings. They are the best! But some short people length on some leggings would be nice. I love the wide and flare leg, but they are all extremely long.

Thumbnail of user salmac12
France
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Keeps printing the wrong address on the package, even the second time after confirming the address an other time the delivery guy still called me to get the right one

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Thumbnail of user emilyr717
New York
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

It was great. The dress was quality. The order came fast and even when I was emailed that the dress I ordered was out of stock I was assured my dress would be coming soon.

Reason I chose this business:

I saw people living the dresses and clothes on TikTok

Thumbnail of user kaylaa120
California
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

I love this halara dress! I'm pregnant and have been searching for something flattering for summer months. I only wish I bought the dress with thicker straps so that's next on my wish list!

Reason I chose this business:

I’m easily influenced

Thumbnail of user stephaniet967
Illinois
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

I originally received a dress and it broke once I tried it on, customer service was phenomenal and I received a new dress within a week of reordering it, free of charge.

Quick, easy, and painless. Made my shopping experience great!

Reason I chose this business:

Love the style

Service
Thumbnail of user alyssab243
Illinois
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

I think the top of the dress is not as good quality bra as I was expecting. The rest of the dress is fine. The shipping took way longer than I was expecting also.

Reason I chose this business:

I had seen ads on social media apps.

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Alyssa, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user karenh3158
Canada
1 review
0 helpful votes
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February 28th, 2022
Verified purchase
• Updated review

I had no problem with shopping online. Everything was great with this company. Had no issues at all ordering online and no problem with the delivery and the quality was fantastic!

Everything was good except when I went to apply the...
February 17th, 2022
Verified site experience
• Previous review

Everything was good except when I went to apply the discount code it would not let me. It was for 10% off but it wouldn't work :(

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rachell982
New Jersey
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

It was great! I love halara :) this purchase was from a gift card that halara gave me to review an item for them, and although i had issues with the item itself, the shopping experience was lovely.

Reason I chose this business:

The 2 in 1 tennis skirts are my holy grail bottoms in the summer, so ive been wanting to work together

Thumbnail of user jilll256
Florida
2 reviews
0 helpful votes
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August 19th, 2021
Verified purchase

I didn't like it on me
And neither did anyone else
I'm tall and thin and it makes me look fat
130,5'7; all legs and I carry all my wait in my stomach and breasts
I look like 10lbs of sausage stuffed into a 3lbs casing

Reason I chose this business:

I took a chance

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Jill, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right

Thumbnail of user gracej111
Canada
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

The clothing I got (biker shorts and workout dresses) were so soft and comfortable, the material is great and durable. Would definitely buy from Halara again

Reason I chose this business:

Great prices and designs

Thumbnail of user melaniea234
Texas
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

Shipping took a very long time. The products were nice, but pretty expensive for something that I could get at Abercrombie that wouldn't take as long to get to me.

Reason I chose this business:

I like the style and love the built in shorts!

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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