• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,628 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user elisavetav
California
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

It was a really easy to use website. Super quick delivery! The dress I got fit amazing but the leggings were very small

Reason I chose this business:

I saw it on tik tok

It was a really easy to use website
July 9th, 2021
Verified site experience
• Previous review
Thumbnail of user lindsyc3
Tennessee
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

The stuff came pretty fast I was actually surprised. When I needed to do a return. They quick and helped me right away.

Very fast and effective

Reason I chose this business:

Seen the product in tiktoc. And needed a comfy cool dress or skirt for summer time

Reason I chose this product:

Fit my style the best

Service
Quality
Thumbnail of user shaylab8
Canada
2 reviews
0 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

Happy! Excited that my first purchase was discounted. I also found more then I originally wanted. Will leave review after everything arrives

Reason I chose this business:

TikTok got me lol

Happy!
June 30th, 2021
Verified site experience
• Previous review

Happy! Excited that my first purchase was discounted. I also found more then I originally wanted. Will leave review after everything arrives

Thumbnail of user mariankab
Canada
1 review
0 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

Shipping was very very slow. Since posting this, hey offered a small discount on my next order. Overall really good customer service.

Reason I chose this business:

Loved the athleisure style and reviews were really good

Shipping was very very slow
August 10th, 2021
Verified site experience
• Previous review

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user oliviag228
Canada
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Really quick and easy. I like that you don't need to hunt for discounts online. They're mostly just added to your cart

Reason I chose this business:

Because I heard good things on tiktok

Thumbnail of user jillh591
New York
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase
• Updated review

Do you have petite? The pants I received were very nice, however I am 5'3 and these fit someone who is 5'7.

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Great!
March 18th, 2022
Verified site experience
• Previous review

Great! Love all the size and you have petite. Can't wait to receive my first order.

Thumbnail of user kirstinl12
Georgia
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

The items were great! Wish shipping was a little faster but to be expected when coming from another country! Great customer service!

Customer service was great!

Reason I chose this business:

Larger sizing options and lower cost with still great quality

Service
Quality
Thumbnail of user ellaq1
Canada
2 reviews
1 helpful vote
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May 29th, 2022
Verified purchase

Great. Amazing fabric and fit. Hope for more of the same colours in tops and bottoms so I can have matching sets.

Delay in shipping one of the items in my the order. Customer services contacted me asking if I would like to cancel the item or wait for it to ship out on a later date.

Reason I chose this business:

Great skorts for nights out

Service
Thumbnail of user ameliao17
Michigan
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

The first dress size I ordered was too small and I got sent a new one no problem! Great customer service!

Reason I chose this business:

Tik tok made me do it lol No, actually I was all about the pockets and the built in bra. Y’all know what us girls want!

Service
Thumbnail of user lulut145
Texas
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

The leggings and shorts are made of amazing fabrics and colors. My friends kept asking me if they were lulu lemons

Reason I chose this business:

The clothes looked nice in the ads

Thumbnail of user jordanm384
Texas
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

Loved it but the only problem was trying to track the beautiful dress's journey. Other than that I had no problems!

Very nice and responded very quickly!

Reason I chose this business:

Loved the fit, and needed it before going on a vactation.

Service
Thumbnail of user katelynk36
Canada
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

My initial purchase did not turn out to fit me correctly, however I received great customer service in response to this!

My initial purchase did not fit me correctly, but the person I contacted regarding this helped me figure it out very promptly. :)

Service
Thumbnail of user alexap53
Canada
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

Excellent quality dress! Fast shipping! Very happy with my purchase and told all my friends to order from here as well!

Thumbnail of user camillec130
Colorado
1 review
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

I like it here. I'll be back! For sure! Shopping was fun, easy, and the quality of my purchase was awesome!

Reason I chose this business:

Kept seeing the ads on my facebook feed and wanted to try it out. Great choice!

I like it here
June 24th, 2021
Verified site experience
• Previous review

I like it here. I'll be back!

Thumbnail of user jilla373
Massachusetts
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Only downfall was the shipping experience. Could be a bit more clear as to where the delivery is at different times

Thumbnail of user amandar1697
Missouri
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

Don't be deceived! The quality is not good and i will never order from this company again!
Money in the trash!

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user alisaa47
Australia
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Website was easy to use but I'm in Australia so the delivery took a while. However, I was expecting that anyway.

I originally wanted to return the tights coz I thought they were too big but I just washed them and put them in the drier and they fit perfect.

Reason I chose this business:

I love tights with pockets and halara has tights with double pockets

Service
Thumbnail of user sydneyc131
Minnesota
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

Ordered joggers and then got full refund to purchase leggings because something was wrong w the joggers, very nice customer service

helpful

Reason I chose this business:

Saw on tik tok

Service
Thumbnail of user kaidynp
Minnesota
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

You have Great products. They are so cute. Love you guys. Cant wait to order more. I want the dress next!

Reason I chose this business:

Wanted to try the leggings and joggers

Thumbnail of user janish161
Maryland
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

The Waistband rolls down and is uncomfortable. I've asked for your shipping address to see it's cost effective to ship back.

I’m waiting to hear back

Reason I chose this business:

Advertisement

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user ashleyc1173
Kentucky
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Good experience, however had some troubles with my back on processing the order due to it being out of the US

Thumbnail of user meghanc129
Texas
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Really good experience with my order. The clothes were quality, good fit, came in a timely manner. Decent price. Would recommend.

Reason I chose this business:

The reviews

Thumbnail of user hayleyl68
Ohio
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Good quality, it took a bit long to ship but I get that as its from a different country. Super flattering!

Thumbnail of user willows17
New York
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

The overall shopping experience was fine, I do like that they followed up to make sure I actually received my order.

Reason I chose this business:

I live with three cats and a dog and my usual leggings are constantly covered in pet hair, so I really wanted to see if these worked.

Thumbnail of user mercedesl53
Canada
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Good. I find it a little expensive but I'm very happy with my order and will order again in the future

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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