• halara

halara

Write a Review

Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

Instant Feedback

36,628 reviews

97
See all photos
How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user susanp2101
Minnesota
1 review
0 helpful votes
  • Send Message
January 22nd, 2022
Verified purchase

Super easy to order. I'm hoping the legging are a good fit and that I receive them in the seven days as order was placed.

Thumbnail of user taylorl203
Canada
1 review
0 helpful votes
  • Send Message
August 9th, 2021
Verified purchase

Everything fits. The skirt is super cute, however I find it short... would like it to be a little longer than the shorts in future.

Thumbnail of user michelleb2849
South Carolina
1 review
0 helpful votes
  • Send Message
August 5th, 2021
Verified purchase

Love the dress/short outfit fits perfect
The shorts are tight and material is very thick and hot, need to go up on size next time

Reason I chose this business:

Love the idea of a dress short combo

Thumbnail of user carries482
California
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

There are just so many options when you get to the online store that it was hard to make heads or tails of it all.

I was going to return them but then decided to try them after all. CS said I could send them back if I wanted to.

Reason I chose this business:

Social media advertising. Good job on that front.

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user connies994
South Carolina
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Didn't care for the first items. Customer service reached out to correct the issue. I placed a new order. These were exactly what I wanted.

Very helpful resolved issues quickly

Service
Thumbnail of user shaunnal5
South Carolina
1 review
0 helpful votes
  • Send Message
February 24th, 2022
Verified purchase

Customer Service is wonderful! Love the website, and that all the colors of product are true to form. Size chart is spot on as well!

Service
Thumbnail of user leahn73
West Virginia
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

I love the idea of these dresses but even after measuring myself to make sure it fit, it still came in the mail too small.

Reason I chose this business:

I saw it on social media!

Thumbnail of user morganf126
New York
1 review
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

Lots of updates on the shipping end but you can't see where the package is and then all of a sudden it's out for delivery

Reason I chose this business:

The ads are convincing :) and true!

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Morgan, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user evem191
New Jersey
1 review
0 helpful votes
  • Send Message
July 26th, 2021
Verified purchase

I loved my experience. Good quality and great customer service. I would absolutely recommend it to anyone.

They were prompt and more than helpful.

Reason I chose this business:

Good prices

Service
Thumbnail of user mounyam
New Mexico
1 review
0 helpful votes
  • Send Message
July 26th, 2021
Verified purchase

Cute & comfortable bras and shorts. Quality pieces with creative designs on back support of sports bras

Reason I chose this business:

I like sporty and comfortable

Thumbnail of user margareto763
California
1 review
0 helpful votes
  • Send Message
February 26th, 2022
Verified purchase

I absolutely love the leggings. They fit so well and they're very comfortable. My new favorite leggings

Thumbnail of user kaylam410
Texas
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Easy Tracking and Lovely items! I had no issues through the ordering process and everything fit perfectly

Reason I chose this business:

Saw some cute leggings on a tik tok add!

Thumbnail of user rebeccah1295
Iowa
1 review
0 helpful votes
  • Send Message
August 7th, 2021
Verified purchase

Very satisfied, I made a mistake and they completely made it right. Love this company! Highly recommend!

I ordered the wrong size, completely my mistake. I asked if I could exchange it and they gave me a full refund and I got a whole new one! Very impressed!!

Reason I chose this business:

Ads on TikTok made this dress look very comfortable and versatile and it is!

Service
Thumbnail of user martinap41
Italy
1 review
0 helpful votes
  • Send Message
August 2nd, 2021
Verified purchase
• Updated review

Easy and well-designed shopping experience! I loved the "Model Stats" section… it was really helpful and user-friendly

Service
Easy and well-designed shopping experience!
June 21st, 2021
Verified site experience
• Previous review

Easy and well-designed shopping experience! I loved the "Model Stats" section… it was really helpful and user-friendly

Thumbnail of user stacyg379
Canada
1 review
0 helpful votes
  • Send Message
May 15th, 2022
Verified purchase

Easy, affordable and well worth the price! I will definitely be making more purchases in the future!

Reason I chose this business:

Reviews and pictures I saw made halara look so cute and comfortable

Reason I chose this product:

I was looking for cute new outfits for golf and summer!

Quality
Thumbnail of user nathalieb87
GB
1 review
0 helpful votes
  • Send Message
January 22nd, 2022
Verified purchase

I'll have to wait and see but if the quality is good and I receive it in reasonable time I surely will order more

Thumbnail of user erinb451
Florida
1 review
0 helpful votes
  • Send Message
July 23rd, 2021
Verified purchase

The clothes were really great, shipping took a while but it was worth the wait. They fit well and material is soft and comfortable!

Reason I chose this business:

Saw on Instagram. I chose it because it seemed like it had well fitting but functional pieces of clothing

Thumbnail of user kaitlynw55
Missouri
1 review
0 helpful votes
  • Send Message
July 31st, 2021
Verified purchase

Easy to order and loved the skirt! Only thing is I had no idea when it was coming in and that was slightly stressful.

Thumbnail of user katherinew319
Canada
1 review
0 helpful votes
  • Send Message
August 5th, 2021
Verified purchase

I believe I have ordered five or six pieces now and there is only one that I don't love. Overall very happy thank you

Reason I chose this business:

You have images of real women of all different shapes and sizes wearing the dress

Thumbnail of user chloeh116
Texas
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Shopping was easy and clothes fit as expected.
The seams on one of the leggings started to fray after a couple of wears…

Reason I chose this business:

More affordable and reliable option to activewear!

Thumbnail of user kristim256
Texas
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Easy to find things and had all the info for me to make a decision on sizing. Everything fit perfectly and is so comfortable.

Reason I chose this business:

Saw an ad on Instagram and decided to try them bc they looked cute and like something I would enjoy wearing.

Thumbnail of user jenniferc3362
Ohio
1 review
3 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

Awful clothing material. Might as well have thrown on some pants from my great grandmothers closet. Not at all sweat pants or athletic material.

Reason I chose this business:

Tiktok - false advertising.

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user angiem369
Oklahoma
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

Ordering was easy. Shipping too a while but that is not the fault of the company. Just the times we are in right now.

Thumbnail of user rubya114
Oregon
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Lots of choices to choose from. Shipping speed is ok. If you spend enough to get super fast shipping, it does come fairly quickly.

Reason I chose this business:

The advertising.

Thumbnail of user rianak
Canada
1 review
0 helpful votes
  • Send Message
August 5th, 2021
Verified purchase

Great site, easy to use and order. Dress came.on time. Incredible material, fit and feel. I am obsessed. You can dress up or down.

Reason I chose this business:

I really love how you guys integrated the shorts in the dresses and skirts.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

.

Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

How do I know I can trust these reviews about halara?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about halara?